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Modern Toyota
Winston-Salem, NC
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Overcharged labor for service--UPDATE GOOD NEWS! I submitted a review on March 13, 2017 regarding an overcharge for labor by Modern Toyota. I am happy to report that I have received 2 ph GOOD NEWS! I submitted a review on March 13, 2017 regarding an overcharge for labor by Modern Toyota. I am happy to report that I have received 2 phone calls from this dealer with their apologies and have since received a check for the overcharge. I applaud their actions! More
So Glad That I Chose Modern Toyota! Awesome experience from start to finish! Great staff, customer service, product, pricing, and everyone went "the extra mile" to meet our wants and nee Awesome experience from start to finish! Great staff, customer service, product, pricing, and everyone went "the extra mile" to meet our wants and needs to earn our business until the sale was finalized. We are very happy with our purchase and have already recommended Modern Toyota, and will continue to do so! If we make another purchase, we know where we are going...MODERN TOYOTA! :) More
Wonderful! I bought the vehicle here at Modern Toyota but live in High Point and it would easier and quicker for me to go to the dealership in Greensboro but the I bought the vehicle here at Modern Toyota but live in High Point and it would easier and quicker for me to go to the dealership in Greensboro but their customer service is not good at all. I came in and was approached immediately. Winter listened explained exactly what they were going to do and answered all my questions. Explained the appointment process. let me know what to expect at my next major service and was very frank about estimated cost as well. I never felt as if she was talking down to me or being rushed even though they were super busy. When my car was not ready on time she explained what the issue was. Even though I live in High Point and the dealership is in Winston Salem I will be going to get my service at Modern Toyota from now on. I will be buying my 16 year old soon and it will come from this lot as well. Customer service is awesome here and I appreciate that. More
Great customer service!!! I placed an order for a 2017 4runner TRD PRO over the phone with Ginger Case. She kept me very informed of the status of this very hard-to-get 4runne I placed an order for a 2017 4runner TRD PRO over the phone with Ginger Case. She kept me very informed of the status of this very hard-to-get 4runner via email & phone. Daryl Jane' , salesman, was equally as professional. I couldn't be more pleased with my experience with Modern Toyota. Strongly recommend this dealership. Thanks to everyone who assisted me. More
Great Service I am always satisfied when going in for my service calls. They take great care of me! Justin Marler is very good to work with. He explains why I need I am always satisfied when going in for my service calls. They take great care of me! Justin Marler is very good to work with. He explains why I need things taken care of on me car. I trust him. More
Easy to work with This dealership is the absolute easiest group to work with on the purchase of a new car. They were friendly, not pushy, and went out of the way to ma This dealership is the absolute easiest group to work with on the purchase of a new car. They were friendly, not pushy, and went out of the way to make sure the customer's expectations were exceeded. More
Great Service I had a great experience purchasing our new 4 Runner. Pablo was the salesman. He helped me find what I wanted. He kept me informed as to the status I had a great experience purchasing our new 4 Runner. Pablo was the salesman. He helped me find what I wanted. He kept me informed as to the status of its arrival and then walked me through the purchase. Judy, in finance, was excellent. Overall experience was exceptional. More
Professional Service Modern Toyota Dealership was very professional when we purchased our vehicle. The Salesperson was professional and guided us through the process w Modern Toyota Dealership was very professional when we purchased our vehicle. The Salesperson was professional and guided us through the process with ease. I recommend this Dealership highly. More
Don't like buying a car To me buying a car is like having a tooth pulled. Something you don't like to do, but it has to be done from time to time. Daniel Perry was the salesm To me buying a car is like having a tooth pulled. Something you don't like to do, but it has to be done from time to time. Daniel Perry was the salesman we were blessed with in helping us in purchasing our car. He answered all our questions and when one was asked that he didn't know he said I don't know but I will find out. When it is time to get another vehicle I hope Daniel is still available to help easy the pain. Blessings, Errol and Crystal More
Salesman/ Donald Donald is an AMAZING SALESMAN!!!!! At first, I did not want the corolla. I thought it was too small and not the IT car. I wanted the new 2017 Camry in Donald is an AMAZING SALESMAN!!!!! At first, I did not want the corolla. I thought it was too small and not the IT car. I wanted the new 2017 Camry instead. But, Donald helped me weigh the pros and cons of between the two cars. He also has shed some light on the carolla. I did not know that it is the number ONE car in the world!!!! That helped out a lot, lol. The car is growing on me. I do enjoy it. I will definitely be recommending friends, family, and strangers to this dealership. Not just the dealership, but with Donald as well. Everyone there was so kind. It was a very pleasureable experience. I will be coming for future cars. More