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Modern Toyota
Winston-Salem, NC
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Top quality customer service My husband and I just went through the process of buy vs leasing a car. I would say that the sales rep. couldn't have been more helpful with our deci My husband and I just went through the process of buy vs leasing a car. I would say that the sales rep. couldn't have been more helpful with our decision. They made us feel like we were their only customer and they took ALL the time WE needed. When we went to pick up the car more endless questions came up and then we met Judy Taylor in the Finance department. She was wonderful, smart and has a great sense of humor too. EVERYONE we came in contact with was friendly, helpful and efficient. Modern Toyota has a great team. Our first sales rep was not available when went back with our decision. We had called and he referred us to a work partner without hesitation. We offered to wait for his return but he let us know it wasn't a problem. I think it is the start of a long relationship. I've never had a better experience in finding and obtaining a car. More
Great staff and great service! I just purchased a vehicle from here and it was the best buying experience I have ever had. The sales team was very accomodating and kind and helped m I just purchased a vehicle from here and it was the best buying experience I have ever had. The sales team was very accomodating and kind and helped me choose the car that fit my needs. I already loved this dealership because of the service department but now having dealt with the sales team as well I love it even more. Only place I will go from now on. More
fast service/oil change I had my car serviced for the 5,000 oil change. They were very fast and informative. They told me what they did to the car and what to expect on the I had my car serviced for the 5,000 oil change. They were very fast and informative. They told me what they did to the car and what to expect on the next service visit. More
Professional and easy going I walked up on a Friday evening because my car had died and the only option other than buying a new engine was to buy a car. I was basically stranded I walked up on a Friday evening because my car had died and the only option other than buying a new engine was to buy a car. I was basically stranded in Winston Salem. The team at Modern Toyota, Gopal Chandarana and Daniel Derrick, made what could have been a very distressing evening a pleasant, calming, informative and fun experience. They were not only courteous throughout the entire evening, they went out of their way to help me understand all of my options, make me comfortable and explain any questions I had. The car I chose did not have the one item I really wanted which was cruise control. But NO problem there! They even arranged for the company to come all the way to my house in Siler City to install it! Talk about service! Gopal followed up on a regular basis to make certain I was happy with my choice and had everything I needed. More
great experience - Just purchased a new Toyota 4Runner and had a great experience. The salesperson we worked with, Gopal, was great. He was able to get just what we want Just purchased a new Toyota 4Runner and had a great experience. The salesperson we worked with, Gopal, was great. He was able to get just what we wanted at a fair price. More
Servicing Maintenance Required light came on within a month of purchasing the vehicle. Chris was very courteous and professional in explaining to me why the lig Maintenance Required light came on within a month of purchasing the vehicle. Chris was very courteous and professional in explaining to me why the light was on and quickly took care of my vehicle by sending it back to have the tires rotated and also checked all the fluids. This young man could not have been any more polite. He also explained about pre-scheduling my next service date. Great experience! More
very easy with costco auto program i used the costco auto buy program and reps at morden toyota very professional, answered all questions , had the vehicle i wanted , could not ask for i used the costco auto buy program and reps at morden toyota very professional, answered all questions , had the vehicle i wanted , could not ask for buying a car any easier. More
Turned the "Used Car Sales" stereotype Upside Down Wes made the process of finding the right car and purchasing it as easy as it could be. He even got online and helped me find a solution to a decorat Wes made the process of finding the right car and purchasing it as easy as it could be. He even got online and helped me find a solution to a decorative part of the car that I didn't care for. With the service department I have felt listened to and that my concerns were taken seriously. All in all, a group with experience, knowledge, and professionalism. I appreciate that and highly recommend Modern Toyota. Debbie Edds More
Seamless online purchase This is the second vehicle purchase I've done through Modern Toyota's online department. From my first inquiry to delivery of my new vehicle was only This is the second vehicle purchase I've done through Modern Toyota's online department. From my first inquiry to delivery of my new vehicle was only 48 hours without having to set foot in the dealership. I applaud the seamlessness of my transaction, saving me a great deal of time and aggravation. I was very satisfied with my deal and look forward to enjoying our 2017 Camry Hybrid LE for many years to come. This was our second purchase of the same make and model. More
GREAT Dan was Professional, Knowledgeable, Patient and Fun ! Overall--A very good experience !! Dan is a wonderful Salesperson!!! I highly recommend him. Dan was Professional, Knowledgeable, Patient and Fun ! Overall--A very good experience !! Dan is a wonderful Salesperson!!! I highly recommend him. Sharon Parrish--***** Why 25 words??? More