Modern Toyota

Dealership is clean and modern. Service is a pleasure working with Reno. He always goes above and beyond when handling the service of my truck. Service is a pleasure working with Reno. He always goes above and beyond when handling the service of my truck. More

Took my car to be inspected and have a diagnosis done because of warning lights on the display screen. Total cost was almost $5000. I told them to fix only what had to be repaired for an inspection, this because of warning lights on the display screen. Total cost was almost $5000. I told them to fix only what had to be repaired for an inspection, this cost was $2305.30. As I was ready to pay I was informed they had not inspected the car because it was out of the 3 month period allowed of the last inspection. I was told to bring the car back within the 3 month period. The day after I picked the car up the check engine light was on again. I called and set an appointment to have the car looked at again and scheduled to have the inspection done since it was within the 3 month period. I drove the 40 to 45 minutes and sat for 2 hours only to be told they could not find any reason for the check engine light to be on and that it was still to early for an inspection. This time they told me to schedule an inspection had to be two months of the date of registration. I have not had the car inspected in North Carolina and it still had an old inspection sticker from Virginia that expired 11/24. I have no idea when I can get this car inspected but I do know I will not take another car back to the crappy dealership. More

Excellent customer service as always. Mr. Voss is an excellent Service Advisor and always friendly. Mr. Voss is an excellent Service Advisor and always friendly. More

Drove 2 hours in past to get service here. Great customer care. 4 vehicles purchased since 1990's. Complaints? None!! Understandable technical explanations and visuals from service techs and p Great customer care. 4 vehicles purchased since 1990's. Complaints? None!! Understandable technical explanations and visuals from service techs and parts dept. Sales explains everything until I grasp the new tech. I can even pop in for a quick "help me" now that I live only 30 minutes away. Such a blessing. More

Brought my 19 year old sons 3 week old 2025 GR86 into the service department to start a warranty claim for paint issues. Following the advice feom someone in your paint and body shop that I talked to last we service department to start a warranty claim for paint issues. Following the advice feom someone in your paint and body shop that I talked to last week. Only to be told that Toyota doesn't cover paint problems caused by environmental factors such as bird droppings! The car wasn't even 2 weeks old when the issue started to occur! And this is a car that a 19 put down a large amount of money that he had saved up for almost a year for! And you think he was letting his car be that dirty! Shame on you for such nonsense! Now we are going to have to take the car somewhere else to get the paint fixed and decide what to do with a car that really doesn't have a warranty we trust and is already having paint problems before he has made his first payment! More

It was easy to schedule an appointment. I arrived early and they checked me in and sent me a video of them starting to work on my car before my scheduled appointment time. I arrived early and they checked me in and sent me a video of them starting to work on my car before my scheduled appointment time. More

James was absolutely a pleasure to work with. He stayed after when we walked in, stuck with us and we walked out with a grand Highlander because of his attention to detail. Certainly best salesma He stayed after when we walked in, stuck with us and we walked out with a grand Highlander because of his attention to detail. Certainly best salesman I have ever worked with More

Service staff is very helpful, pleasant and easy to communicate with. Quick check in and check out process. communicate with. Quick check in and check out process. More

The staff here is both helpful and pleasant. Working with everyone to get the job done. Working with everyone to get the job done. More

Everyone has been very nice and welcoming during my car's first service. Both in the sales and current servicing process, the staff and leadership has been top-notch! first service. Both in the sales and current servicing process, the staff and leadership has been top-notch! More