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Modern Toyota

Winston-Salem, NC

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Reviews
Vehicles
4.7
1,045 Reviews
Call Dealership (336) 785-3100
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3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,045 reviews

August 29, 2024

The service personnel at this location are great! They make it look like easy work to keep track of my services. They have kept both of my 2016 Toyota Priuses (Prii?) running beautifully. More

by biggiedon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Barco
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Sep 03, 2024 -

Modern Toyota responded

Thank you for your wonderful review! We are thrilled to hear that our service team has made your experience easy and enjoyable while keeping your 2016 Toyota Priuses running beautifully. Your satisfaction is our top priority at Modern Toyota. We look forward to assisting you again in the future! Best, The Modern Toyota Team

August 29, 2024

Very pleased with Richard Barco in the service department. I always trust his suggestions on what my Toyota 4 Runner needs. He is always very professional, polite, very knowledgeable and friendly. More

by debbiereavis25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Barco
Report | Print
Sep 03, 2024 -

Modern Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with Richard in our service department. His professionalism and knowledge truly make a difference, and we're glad he could assist you with your Toyota 4 Runner. We appreciate your trust in Modern Toyota and look forward to seeing you again soon! Best, The Modern Toyota Team

August 28, 2024

After finding out that the services I paid for at another Toyota dealership were never completed at my previous Toyota dealer and paying Modern Toyota to repair repairs by my local mechanics, I only go to Mo More

by omega_b_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reno Voss
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Aug 29, 2024 -

Modern Toyota responded

Thank you for your kind words! We're thrilled to hear that you trust Modern Toyota for your vehicle service needs after your experience. Our team is dedicated to providing top-notch service, and we appreciate you choosing us to take care of your repairs. We look forward to assisting you again in the future! Best, The Modern Toyota Team

August 28, 2024

Have bought several cars here. Always good service and friendly people. Great customer service and vehicle care. More

by weavil74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Aug 29, 2024 -

Modern Toyota responded

Thank you so much for your kind words! We truly appreciate your loyalty to Modern Toyota and are thrilled to hear that you have consistently received great service from our team. It's always our goal to provide excellent customer service and care for your vehicles. We look forward to seeing you again for your next car purchase! Best, The Modern Toyota Team

August 28, 2024

This dealership is always friendly and courteous. They never push maintenance that isn’t required. They make recommendations but allow you to choose. More

by Gene H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage Lawrence
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Aug 29, 2024 -

Modern Toyota responded

Thank you for your wonderful review! We appreciate your kind words about our team's friendliness and the approach we take with maintenance recommendations at Modern Toyota. Our goal is to ensure our customers feel informed and comfortable making decisions. We look forward to seeing you again! Best, The Modern Toyota Team

August 27, 2024

Excellent service. Waiting area provide work stations while you wait. Dealership even offers water and snack! Honest and experienced service department. Highly reom More

by kecook85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Aug 28, 2024 -

Modern Toyota responded

Thank you so much for your wonderful review! We at Modern Toyota are thrilled to hear that you appreciated our excellent service and comfortable waiting area. It's great to know that our honest and experienced service department made a positive impression. We truly appreciate your recommendation and look forward to seeing you again soon! Best, The Modern Toyota Team

August 22, 2024

Easy to make an appointment. Courteous service writer. Asked if I was going to wait. Was able check on status of my car with provided link that I was sent. More

by Vlu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Aug 26, 2024 -

Modern Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that you found it easy to make an appointment and received courteous service at Modern Toyota. It's great to know that the status link was helpful for you as well. We look forward to seeing you again for your next visit! Best, The Modern Toyota Team

August 22, 2024

Great service; modern and clean facility; personnel are professional and friendly. Great place to buy and service your car. Been utilizing this dealership for over 25 years! More

by prrapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Aug 26, 2024 -

Modern Toyota responded

Thank you so much for your wonderful review! We truly appreciate your loyalty to Modern Toyota over the past 25 years. We're glad to hear that you enjoy our modern facility and the service from our professional and friendly team. We look forward to continuing to serve you for many more years to come! Best, The Modern Toyota Team

August 22, 2024

Customer service is excellent. My want service has always been completed in a timely fashion. More

by Blueharrinx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Aug 26, 2024 -

Modern Toyota responded

Thank you for your review! We're glad to hear that you find our customer service excellent and that your service appointments at Modern Toyota have been timely. Your feedback is greatly appreciated, and we look forward to assisting you again in the future! Best, The Modern Toyota Team

August 20, 2024

The dealership is clean, friendly, and fast. I recommend this dealership for service. Thank you More

by david_lentz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Aug 22, 2024 -

Modern Toyota responded

Thank you for your wonderful review! We appreciate your kind words about Modern Toyota being clean, friendly, and efficient. It’s great to hear that you had a positive experience, and we truly value your recommendation for our service. We look forward to assisting you again in the future! Best, The Modern Toyota Team

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