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Modern Toyota
Winston-Salem, NC
1,123 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,123 reviews
February 27, 2018
Great service Great quick service. I was in and out in way less time than I had anticipated. Adviser also did a good job of answering questions related to accesso Great quick service. I was in and out in way less time than I had anticipated. Adviser also did a good job of answering questions related to accessories as well. More
by Smazcat7
Employees Worked With
Reno
February 27, 2018
Great Experience Thanks to the entire team for a great experience from drop-off to pick-up.👍 We are very satisfied consumers with our recent purchased Tacoma. Thanks to the entire team for a great experience from drop-off to pick-up.👍 We are very satisfied consumers with our recent purchased Tacoma. More
by Pat133
Employees Worked With
Andrew Robinson
February 19, 2018
Donald Roberston was excellent! From start to finish Donald answered all questions and concerns professionally and treated me like a human not just a bank account. He assured at the From start to finish Donald answered all questions and concerns professionally and treated me like a human not just a bank account. He assured at the end of the day I was getting what I needed and was comfortable in doing so. He was patient as I flip flopped over a 3 day process of making a decision. Susan was great and very descriptive and helped get the best rate possible. More
by ToyotaKid
Employees Worked With
Donald Roberston, Susan Scoggins
February 18, 2018
Very pleasant experience. Staff was exceptionally helpful. The staff were very helpful, knowledgeable and approachable. Overall, it was an enjoyable experience with no pressure to buy. I would recommend them The staff were very helpful, knowledgeable and approachable. Overall, it was an enjoyable experience with no pressure to buy. I would recommend them to friends. More
by Ken
Employees Worked With
Gopal, Susan, and Bill.
February 16, 2018
Very pleasant Bobby Sunshine he’s really a great sales person. A pleasure doing something that could otherwise be very unpleasant-he made it fun and very satisfying Bobby Sunshine he’s really a great sales person. A pleasure doing something that could otherwise be very unpleasant-he made it fun and very satisfying! More
by Dorothy
Employees Worked With
Bobby Sunshine, Susan in finance and mike (I think) one of the managers
February 10, 2018
Very comfortable buying experience. Salesman Darryl Jane was knowledgeable, professional, and went out of his way to be helpful. We never felt pressured or overwhelmed. We got just the r Salesman Darryl Jane was knowledgeable, professional, and went out of his way to be helpful. We never felt pressured or overwhelmed. We got just the right vehicle and Darryl explained every feature and button in the car to our satisfaction. We will recommend both him and Modern Toyota to everyone. More
by audreyr
Employees Worked With
Judy in Finance
February 07, 2018
Awesome Service all the way Through! I have bought 3 new cars over the past 4 years and without in hesitation, Modern Toyota is by far superior in customer service. Even the website is us I have bought 3 new cars over the past 4 years and without in hesitation, Modern Toyota is by far superior in customer service. Even the website is user friendly, which is where I started out. Vicky, an internet sales rep called me the next day. She was very friendly and knowledgeable about the process. She invited me to come in and test drive and connect me to a sales agent. Once I got there I was instantly greeted and welcomed. Vicky introduce me to Gopal, who was very friendly and made you feel at ease about the process. Gopal was able to answer my MANY questions, he was very patient and competent in his skills. Steve, the General Sales Manager gave me an awesome unbeatable deal on my trade as well as on my new purchase. Toyota is already a household name in terms of quality, however Modern Toyota brings full service with their outstanding customer service and professionalism. More
by V. Washington
Employees Worked With
Gopal Chandarana, Steve Barton
February 04, 2018
Excellent and fast service Scott Beckwith was very pleasant and professional.He explained everthing in a very courteous manner.This is our second corolla from Modern very happy Scott Beckwith was very pleasant and professional.He explained everthing in a very courteous manner.This is our second corolla from Modern very happy with both. More
by Rick
Employees Worked With
Scott,Beckwith
January 31, 2018
Excellent service. Locating a used vehicle was a pleasant experience. David Keicki was very helpful in finding a vehicle that I liked and having the vehicle delivered t Locating a used vehicle was a pleasant experience. David Keicki was very helpful in finding a vehicle that I liked and having the vehicle delivered to my home was wonderful. I really appreciated not being pressured into a purchase. The Finance officer was very helpful as well. More
by Hazelene123
Employees Worked With
Courtney Crowley
January 28, 2018
Blown away by awesome customer service!! Through online collaboration and brief phone conversations, my vehicle purchase was extremely easy and in a very comfortable atmosphere. The staff wer Through online collaboration and brief phone conversations, my vehicle purchase was extremely easy and in a very comfortable atmosphere. The staff were extremely courteous and prompt with responses. All the paperwork was ready to go upon my decision to purchase the vehicle. Great people and a great dealership. This dealership should be the model for others to follow. Kudos to all who assisted during my shopping and purchasing experience! Very professional team.....keep up the awesome work! More
by jlowery1
Employees Worked With
Chad Cowdrey, Chad Gordon, and Brad (The finance guy....sorry, don't recall his last name)
