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Modern Toyota

Winston-Salem, NC

4.8
1,123 Reviews

3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,123 reviews

July 02, 2019

time waster I contact your internet sales team on 06/20 inquiring on a used 2018 Camry and found out it was no longer available. The lady I spoke with was fantast More

by enfisher85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Donald Robertson
Jul 03, 2019 -

Modern Toyota responded

On behalf of Modern Toyota, I would like to express our appreciation for the time you took to share your experience. It appears that an encounter you had with a member of our sales staff does not reflect our standards of customer service. Providing a positive experience is our top priority and we want to hear more about this event. If you would like to discuss your experience further or if you have any questions about your car, please do not hesitate to contact us. Best, The Modern Toyota Team

July 01, 2019

2nd Vehicle purchase this year Low pressure salesman ! Jose Lopez did a great job ! I did my research prior - told him what I wanted and what I needed. Handshake and 30 minutes la More

by Retired Marine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
Jul 01, 2019 -

Modern Toyota responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you, as we know buying a car takes time out of your day. Enjoy your new car! Best, The Modern Toyota Team

June 25, 2019

New RAV4 Sam Petro was easy to work with, friendly - not pushy, and very helpful in answering all our questions. We also worked with Judy who was also friendly More

by slh@88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Petro, Judy
Jun 25, 2019 -

Modern Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Modern Toyota Team

June 21, 2019

New car purchase The sales consultant executed prompt, efficient, and friendly service. The prices at the dealership were great, and I was pleased with the amount offe More

by Amy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Petro, Susan Scoggins
Jun 24, 2019 -

Modern Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Modern Toyota Team

June 20, 2019

Terrific Tundra Experience! I had a great truck buying experience at from Amy at Modern Toyota. Earlier in the month, my son and I stopped by to compare vehicles and go for a cou More

by Rando97usmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Routh and Judy
Jun 24, 2019 -

Modern Toyota responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Best, The Modern Toyota Team

June 18, 2019

Nancy was outstanding! Nancy was extremely helpful throughout the buying process. She was extremely knowledgeable about the vehicle and took the time to explain every optio More

by Byrd3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy
Jun 18, 2019 -

Modern Toyota responded

Thank you so much for your review! Happy customers are our goal and our mission at Modern Toyota, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Best, The Modern Toyota Team

June 16, 2019

Great Had great experience very friendly and helpful . Did what they said they would do. Answered all the question we had. I’m very pleased with our experi More

by Rock52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ned Perkins, Susan Scogins
Jun 16, 2019 -

Modern Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Modern Toyota Team

June 15, 2019

New car purchase was a breeze. Ned Perkins at Modern Toyota was extremely helpful. He found exactly what I wanted when there were only two available in the entire state. He explaine More

by Rav4 Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ned Perkins
Jun 16, 2019 -

Modern Toyota responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Best, The Modern Toyota Team

June 08, 2019

Excellent dealership Everyone was very pleasant, helpful and professional. I especially appreciate my sales consultant, Mo, who patiently answered all my questions and More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Hafez
Jun 10, 2019 -

Modern Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Modern Toyota Team

June 07, 2019

5000 mile check up I took my sons car in to be serviced for the first time. I was greeted with smiles as soon as the garage door opened. The area was neat and clean and More

by csjjj328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry do not have the names with me , car was serviced on 6/6 around 430 if that helps
Jun 10, 2019 -

Modern Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, The Modern Toyota Team

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