Modern Toyota

New Vehicle I absolutely loved dealing with Modern and especially Bobby that sold me my vehicle. He made the sell and transition an excellent experience. I will d I absolutely loved dealing with Modern and especially Bobby that sold me my vehicle. He made the sell and transition an excellent experience. I will definitely use him again. A wonderful guy and very professional and friendly!!! More

salesperson is very friendly and super helpful Bought new Camry XLE with all the options we wanted and more. Service department did everything perfectly. The salesperson answered every question wit Bought new Camry XLE with all the options we wanted and more. Service department did everything perfectly. The salesperson answered every question with a smile and completely. More

Very accomodating I pulled up to get my tire sensor checked and was very impressed with the entry way. You pull up, the doors open immediately and you pull into an enc I pulled up to get my tire sensor checked and was very impressed with the entry way. You pull up, the doors open immediately and you pull into an enclosed area. After just a few seconds I was greeted and assigned an attendant. My tire sensor kept coming on. The attendant checked the pressure and showed me how to use my own tire gage which I thought was very nice. After determining that I had a nail in my rear passenger side, he showed me to the waiting area. The waiting area had hot and cold drinks available, large televisions and a lot of work stations with chargers for those that needed to work while waiting. It took about 30 minutes to patch my tire. The attendant who I think was named Raymond?, was very nice and thorough explaining things to me. He then walked me to my vehicle. More

Tacoma Purchase I gave Modern Toyota a Five Star rating because my sales experience. My salesman, Parris Mims was courteous and professional. He answered all my quest I gave Modern Toyota a Five Star rating because my sales experience. My salesman, Parris Mims was courteous and professional. He answered all my questions. Parris went the extra mile to get color I wanted for the Tacoma I purchased. More

money saver I went to this dealership yesterday thinking that i would need new calipers along with rear brakes. The mechanic approached me after looking at my bra I went to this dealership yesterday thinking that i would need new calipers along with rear brakes. The mechanic approached me after looking at my brake assembly and said that my calipers were fine (saving me nearly $700. I am very thankful. More

Great Experience Amy was wonderful, very efficient and professional. She was able to answer all of our questions and actually made the experience pleasant and fun. I w Amy was wonderful, very efficient and professional. She was able to answer all of our questions and actually made the experience pleasant and fun. I would recommend her to anyone wanting to buy a car. More

Very good Very Good Mo done an excellent job dealing with us on short notice .Was not really looking to purchase but was looking at trucks Thanks MO Very Good Mo done an excellent job dealing with us on short notice .Was not really looking to purchase but was looking at trucks Thanks MO More

New auto Very kind and courteous folks, not pushy, no sob stories on dealership ain't making no money, willing to work with prices that weren't on sale to get Very kind and courteous folks, not pushy, no sob stories on dealership ain't making no money, willing to work with prices that weren't on sale to get the deal done, hope the service department will be the same, will add to review after service visit More

Poor service and extortion Took my 2001 Highlander in for AC-DC issues after a local shop told me they weren't sure. I asked them to do the $110 diagnostic check to tell me wha Took my 2001 Highlander in for AC-DC issues after a local shop told me they weren't sure. I asked them to do the $110 diagnostic check to tell me what was wrong. After 2.5 hours, I was told that it just needed freon. They charged me $211 for the AC service. Then came out and told me that there was a large leak in the condenser. To vacuume the system and recharge, you need to draw a vacuum and pressurize the system, that leak should've been found on the diagnostic test. Then they wanted $700 to fix the condenser. I repaired the condenser for $120. So I took I took it back to get it checked again, the condenser wasn't the problem, they said it was the high pressure switch and it was going to be another $600. Again, this should've been found during the diagnostic test. They told me that I can't replace just the switch, the tubing from the firewall to the condenser had to be replaced. $21 later, I replaced the switch. I had a local shop test the AC and it was working, but not turning on without jumping the compressor. Turns out it was the AC switch inside the car. The local shop charged me nothing to troubleshoot that in about 10 minutes. Now... to replace the controll module inside, Modern wanted +/- $1000. I got one online for $125. Modern would've cost me close to $2500 to guess and take stabs at what was wrong with my car. Just very disappointed. This is why people gate going to dealers for repais. I have 3 Toyota Highlanders. Rice Toyota now has all my business. Such a shame. I was always loyal to Modern. Always. I feel like I lost a family member. More

Rav 4 Hybrid After not having the car we wanted, the staff at Modern Toyota got to work and found us a car. The car arrived at the dealership the next day. Great After not having the car we wanted, the staff at Modern Toyota got to work and found us a car. The car arrived at the dealership the next day. Great experience! More