Modern Toyota
Winston-Salem, NC
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It was a pleasure doing business with you The whole experience was wonderful and the service from Gopal helped to get the deal done. We love the Rav4 and know you'll be there to help with main The whole experience was wonderful and the service from Gopal helped to get the deal done. We love the Rav4 and know you'll be there to help with maintenance going forward. More
Gopal with modern toyota is great to deal with Best car buying experience I have ever had. Thank you Gopal for being patient with us. Gopal went above and beyond making sure we got the right car fo Best car buying experience I have ever had. Thank you Gopal for being patient with us. Gopal went above and beyond making sure we got the right car for our budget. And did not pressure us at all. More
Great friendly service! Excellent salesman, great service when I came back in for accessories, all around fantastic experience ! I appreciate the easy service experience and Excellent salesman, great service when I came back in for accessories, all around fantastic experience ! I appreciate the easy service experience and the loaner car I was able to use when I had the bed cover and remote start installed. More
Fast, professional, couterious. Our recent visit was an absolute success. Greg met us at the entrance and explained the service we would receive that day. He guided us to the waiti Our recent visit was an absolute success. Greg met us at the entrance and explained the service we would receive that day. He guided us to the waiting area where we were greeted and made comfortable. A shuttle was provided which allowed us to be on time for appointments. When we were ready to return to the dealership, the shuttle was there within 5 minutes to whisk us back to the dealership. Upon arrival, Greg met us and informed us that our service was complete. It was a completely flawless experience. Excellent is the only way to describe our visit. More
Great service Salesman was GREAT! He was not too pushy, he was able to work with the service department to get the accessories that I wanted and they put them on wi Salesman was GREAT! He was not too pushy, he was able to work with the service department to get the accessories that I wanted and they put them on with a very short notice....right at the end of their work day. He was friendly and helpful which is not the usual in most dealerships! Thank you! More
What influenced my BMW trade in for a Toyota Highlander I worked for a local credit union for years and always heard of exceptional service experiences from Modern Toyota of Winston Salem, NC. I must say I worked for a local credit union for years and always heard of exceptional service experiences from Modern Toyota of Winston Salem, NC. I must say that my sales experience including the time taken after the purchase by the salesman when introducing me to my new car was great. Immediately after my purchase the salesman walked me through the service area and he introduced me to the service manager. I was made to feel welcome and part of a new family. A few weeks after my purchase I decided to add running boards to my vehicle and returned to the dealership to speak to the service manager. He was happy to assist me and walked with me to the parts department, had them give me a quote, set up an appointment time for me within 2 days, met me at my appointment time and completed the job including a car wash in 2 hours. (In my book that is a 10!) I have enjoyed my new car and am thankful to be part of what I know is an outstanding dealership! More
Most friendly car dealership we have ever experienced Everyone from the first call to the moment we signed our papers were amazing!!!! Bobby was our sales dealer! He was awesome! Literally out of the mu Everyone from the first call to the moment we signed our papers were amazing!!!! Bobby was our sales dealer! He was awesome! Literally out of the multiple dealerships we were trying to make a decision with, these were the most friendly and down to earth people out of all! We also couldn’t pass up the amazing offer! We are so happy! More
My New Highlander Bobby was great. I told him the first time I was in that I was undecided and to please not contact me. I would be back when I decided exactly what I w Bobby was great. I told him the first time I was in that I was undecided and to please not contact me. I would be back when I decided exactly what I wanted. My husband is in a wheelchair and I didn’t want a lot of phone calls. He resoecyed my request. After I decided what I wanted I came back and he was great to work with. He is top notch!!! More
Friendly people Service department was personal were very friendly. The waiting area was clean and specious. Free coffee and water while you wait for the service to b Service department was personal were very friendly. The waiting area was clean and specious. Free coffee and water while you wait for the service to be done. More
Great place to purchase a vehicle! Very knowledgeable sales and finance depts. Good honest people who can make your buying experience a pleasure and without any pressure! They do a grea Very knowledgeable sales and finance depts. Good honest people who can make your buying experience a pleasure and without any pressure! They do a great job of taking care of all the details and always follow up to make certain everything is handled and that the customer is happy! More