Modern Toyota

Modern Toyota Fails to honor warranty I purchased the vehicle new in 2016. I purchased $4.8k in warranty, maintenance, key replacement, ding repair and gap insurance. As reading the contra I purchased the vehicle new in 2016. I purchased $4.8k in warranty, maintenance, key replacement, ding repair and gap insurance. As reading the contract, it states check items. You have to pay for them to be replaced or changed. It had a list of what it did not cover. I went into there and got a refund from them on the extra UNNECESSARY items. Congrats Modern Toyota, you suckered me. More

Purchasing a new Rav 4 Worked with Costco's Allison and salesman Bobby. The most smooth and pleasant car buying experience we've ever had. Traded in our 1996 Camry! Both wer Worked with Costco's Allison and salesman Bobby. The most smooth and pleasant car buying experience we've ever had. Traded in our 1996 Camry! Both were there to greet me when I arrived and answer any questions, the vehicle I was interested in was up front and ready to test drive. Judy also was excellent in explaining all the financial and warranty information. Drove my new car home that afternoon. Said goodbye to the Camry, many great memories! We still also own a 2009 Rav 4 and will always rely on Toyota and the good people there. More

First check up I made an appointment to have my new Highlander serviced. Making the appointment was easy. I chose to wait for my vehicle and was directed to a comf I made an appointment to have my new Highlander serviced. Making the appointment was easy. I chose to wait for my vehicle and was directed to a comfortable sitting area, provided with water or soda. There were several flat screen televisions airing the news. The service personnel were courteous and prompt. The maintenance performed was clearly explained. I will have my vehicle serviced here every time! This tired kindergarten teacher appreciated a cold bottle of water and a warm place to park. More

excellent service, based on a Costco program, real effort to locate the vehicle we wanted and resolve all details to make the purchase and have the vehicle delivered to us to locate the vehicle we wanted and resolve all details to make the purchase and have the vehicle delivered to us More

Excellent service Outstanding service throughout all steps of buying process. Salesman Nancy Smith helped me select a car, provided all data to ensure I was pleased wit Outstanding service throughout all steps of buying process. Salesman Nancy Smith helped me select a car, provided all data to ensure I was pleased with the selection, and then made the buying part easy. More

Mo Hafes is an excellent saleman. On 2-9-2019 I went with my daughter and her fiancee to Modern Toyota to purchase he first vehicle. We met Mo Hafes and he immediately put us at ease. On 2-9-2019 I went with my daughter and her fiancee to Modern Toyota to purchase he first vehicle. We met Mo Hafes and he immediately put us at ease. Mo was very easy to talk with and took our concerns seriously trying to help us with this purchase. Since this was my future son-in-law first purchase Mo made every effort to get the best deal and best financing opportunity for him. THe finance manager was extremely nice as well. I have been to Modern Toyota 4 times now purchasing vehicles for myself or other family members and would not go anywhere else. The folk here are the best and the service department is outstanding. More

Excellent service Service was excellent, the waiting area was comfortable, Erik was courteous and professional. Erik understands and follows up well. My car was cleaned Service was excellent, the waiting area was comfortable, Erik was courteous and professional. Erik understands and follows up well. My car was cleaned and all work completed. More

BOUGHT A NEW TRUCK ,DAN IS BY FAR GREAT GUY, NO B.S. DAN THE MAN FOM THE NORTH IS A GREAT GUY, I DID MOST OF THE DEAL ON THE PHONE, THEN PICKED UP THE TRUCK 2 DAYS LATER, IM GLAD I DEALT WITH HIM. HE MAD DAN THE MAN FOM THE NORTH IS A GREAT GUY, I DID MOST OF THE DEAL ON THE PHONE, THEN PICKED UP THE TRUCK 2 DAYS LATER, IM GLAD I DEALT WITH HIM. HE MADE ME PUT ON MY OWN PLATE SAID IT WAS TO GET THE NEW TRUCK FEEL. THANX DAN WE WILL C U AGAIN! MIKE MIKE MIKE FROM NEW YORK LOL More

Excellent Customer Service I recently had a very positive experience at Modern Toyota of Winston Salem. Salesman David Kecki was knowledgeable, professional, and provided superi I recently had a very positive experience at Modern Toyota of Winston Salem. Salesman David Kecki was knowledgeable, professional, and provided superior customer service. This was hands down the best car buying experience to date. The individual in the finance dept who assisted me was also extremely kind, knowledgeable, and provided exceptional customer service. More

Best Car Buying Experience Ever Every aspect of my car purchase was excellent and Richard Maurais was by far the best salesman I have ever dealt with in buying a new car. This deale Every aspect of my car purchase was excellent and Richard Maurais was by far the best salesman I have ever dealt with in buying a new car. This dealership is the top group I have ever bought from in that they have large selection of vehicles with the best prices I could get in this area. No pressure tactics. More