Modern Toyota
Winston-Salem, NC
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Excellent dealership Everyone was very pleasant, helpful and professional. I especially appreciate my sales consultant, Mo, who patiently answered all my questions and Everyone was very pleasant, helpful and professional. I especially appreciate my sales consultant, Mo, who patiently answered all my questions and showed me the available RAV 4 hybrids. I would definitely recommend Modern Toyota to anyone wanting to purchase a new Toyota. More
5000 mile check up I took my sons car in to be serviced for the first time. I was greeted with smiles as soon as the garage door opened. The area was neat and clean and I took my sons car in to be serviced for the first time. I was greeted with smiles as soon as the garage door opened. The area was neat and clean and everyone was very welcoming and apologetic for the wait even though I only waited for maybe 2-3 minutes. The service man explained everything that was going to be done to the car and I was escorted to the waiting which was also neat, clean and a comfortable environment. It was the first time that I have ever had to wait on my car in an environment that did smell like oil or gas. Great experience and for the first time not dreading to go back for my next service visit. Thanks for the Awesome customer service!! More
If they can't sell you a car they have, If they can't sell you a car they have quick access to, it doesn't seem they care to help you get all of what you want on the vehicle. I never heard b If they can't sell you a car they have quick access to, it doesn't seem they care to help you get all of what you want on the vehicle. I never heard back from my salesperson on whether they can find the color and interior combo I wanted, I was not in a rush but would have liked to know if the choice I made was not available. In which case it means you only get to buy what combos they have or can trade to get. So you are limited to deals they will only make on cars they can push out ASAP. More
5000 mile checkup I decided to wait in the waiting area and it was awesome! I was completely comfortable with a private computer desk and they offered coffee, tea, and I decided to wait in the waiting area and it was awesome! I was completely comfortable with a private computer desk and they offered coffee, tea, and really catered to the customer. They offered a shuttle anywhere I wanted to go and then County but I decided to stay there and I'm glad I did! Everyone nature I had everything I needed and it was very relaxing. More
Car Buying Experience Just had a great experience trading my car and purchasing a used 2015 KIA Cadenza. It was awesome working with Rich but also every department from sal Just had a great experience trading my car and purchasing a used 2015 KIA Cadenza. It was awesome working with Rich but also every department from sales to finance. They all made the entire process from beginning to end a great experience. More
Very good experience Our salesperson was Wes and he was extremely helpful, explaining the different features on our vehicle; he even took some extra time to get our two fl Our salesperson was Wes and he was extremely helpful, explaining the different features on our vehicle; he even took some extra time to get our two flip phones hooked up with our new Highlander. Kevin in finance was also very nice to deal with. We have purchased vehicles from Modern Toyota in the past and keep coming back due to the good experiences we've had there. More
Car Experience My salesperson was Amy. She was extremely nice and very helpful. She made the test drive fun and the buying great. Thank u much Lynn My salesperson was Amy. She was extremely nice and very helpful. She made the test drive fun and the buying great. Thank u much Lynn More
excellent Virginia helped also known as "Ginny". She was great! The waiting area was also very comfortable and warm. There were complimentary beverages. Virginia helped also known as "Ginny". She was great! The waiting area was also very comfortable and warm. There were complimentary beverages. It was a Excellent experience! More
Quick and Friendly Service! David took care of me yesterday. My car was in need of an inspection, and so I decided to take my car to Modern Toyota, and they were super friendly. David took care of me yesterday. My car was in need of an inspection, and so I decided to take my car to Modern Toyota, and they were super friendly. I was there for about 45 minutes, and in that time, they not only inspected my car, but gave it a wash before I left! Very nice, comfortable waiting area, with some complimentary drinks. David was super helpful and friendly. I am definitely going to return. More
Simply worth-while The salesmen were honest with me, and did not try to hide fees or typical "dealer" items. I received honest answers to my questions and they did not d The salesmen were honest with me, and did not try to hide fees or typical "dealer" items. I received honest answers to my questions and they did not dance around the question or change the subject. More