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Modern Toyota

Winston-Salem, NC

4.8
1,065 Reviews

3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,065 reviews

June 08, 2019

Excellent dealership Everyone was very pleasant, helpful and professional. I especially appreciate my sales consultant, Mo, who patiently answered all my questions and More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Hafez
Jun 10, 2019 -

Modern Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Modern Toyota Team

June 07, 2019

5000 mile check up I took my sons car in to be serviced for the first time. I was greeted with smiles as soon as the garage door opened. The area was neat and clean and More

by csjjj328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry do not have the names with me , car was serviced on 6/6 around 430 if that helps
Jun 10, 2019 -

Modern Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, The Modern Toyota Team

June 02, 2019

If they can't sell you a car they have, If they can't sell you a car they have quick access to, it doesn't seem they care to help you get all of what you want on the vehicle. I never heard b More

by Zoie2019
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Lopez, Ken Waters
Jun 02, 2019 -

Modern Toyota responded

We appreciate the time you took out of your day to provide this feedback. At Modern Toyota, our goal is to provide nothing short of a 5-star experience for all our customers and we apologize for falling short in this instance. Please get in touch with us at your earliest convenience so we can learn more about your visit. Thank you! Best, The Modern Toyota Team

May 31, 2019

5000 mile checkup I decided to wait in the waiting area and it was awesome! I was completely comfortable with a private computer desk and they offered coffee, tea, and More

by Great checkup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the names of the employees I worked with
Jun 02, 2019 -

Modern Toyota responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Best, The Modern Toyota Team

May 15, 2019

Car Buying Experience Just had a great experience trading my car and purchasing a used 2015 KIA Cadenza. It was awesome working with Rich but also every department from sal More

by Allison1@
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Maurais, Charles Simpson
May 15, 2019 -

Modern Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The Modern Toyota Team

April 30, 2019

Very good experience Our salesperson was Wes and he was extremely helpful, explaining the different features on our vehicle; he even took some extra time to get our two fl More

by RichThay47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Wheeler, salesman; and Kevin in Finance.
May 15, 2019 -

Modern Toyota responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Wes’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Best, The Modern Toyota Team

April 18, 2019

Car Experience My salesperson was Amy. She was extremely nice and very helpful. She made the test drive fun and the buying great. Thank u much Lynn More

by Lyn1
Recommend Dealer
Yes
Employees Worked With
My salesperson Amy, the gentleman who put my tag on, the service guy who answered my questions, the finance man.
May 15, 2019 -

Modern Toyota responded

Thank you for taking the time to write this review. We are pleased to hear that Amy was able to provide an efficient and overall positive experience. Best, The Modern Toyota Team

April 04, 2019

excellent Virginia helped also known as "Ginny". She was great! The waiting area was also very comfortable and warm. There were complimentary beverages. More

by Gin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ginny
May 15, 2019 -

Modern Toyota responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Virginia. Please let us know if we can ever help you in the future. Best, The Modern Toyota Team

March 29, 2019

Quick and Friendly Service! David took care of me yesterday. My car was in need of an inspection, and so I decided to take my car to Modern Toyota, and they were super friendly. More

by griffithme2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
May 15, 2019 -

Modern Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, The Modern Toyota Team

March 29, 2019

Simply worth-while The salesmen were honest with me, and did not try to hide fees or typical "dealer" items. I received honest answers to my questions and they did not d More

by localmedic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Hafez, Kevin Hecht
May 15, 2019 -

Modern Toyota responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive needs that you might have. Until then, take care! Best, The Modern Toyota Team

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