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Modern Toyota

Winston-Salem, NC

4.8
1,123 Reviews

3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,123 reviews

August 22, 2023

Very professional service and work performed on time. Ver nice people to work with. Enjoyed the experience More

by HuyNguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Aug 24, 2023 -

Modern Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The Modern Toyota Team

August 21, 2023

Modern is a Great company with kind people. The Gold and Silver plus warranty is beneficial as well. More

by Cbo209
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul
Aug 23, 2023 -

Modern Toyota responded

Thank you for this amazing review! We really appreciate your business. Best, The Modern Toyota Team

August 21, 2023

Reno is the best! He's been my service guy for six years and he has been the best. Today, he was busy so I started out with another advisor, and things went south qu More

by Dpdmusik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reno
Aug 23, 2023 -

Modern Toyota responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, The Modern Toyota Team

August 21, 2023

Modern Toyota provides excellent, friendly service. I have brought my truck here for every service. Reno and other team members keep me updated and provide constructive options on deals and when anythi More

by David.Hollar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reno, Courtney Crowley
Aug 23, 2023 -

Modern Toyota responded

Hi David and thank you! We can't tell you how much we appreciate your customer loyalty! Best, The Modern Toyota Team

August 21, 2023

I have received wonderful service at this dealership for my Toyota Corolla for over a decade now. More

by Erinlbeck94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Aug 23, 2023 -

Modern Toyota responded

Thank you so much for your feedback as well as your loyalty, Erin. We appreciate building long-term customer relationships and we truly value your business. Best, The Modern Toyota Team

August 21, 2023

Love this place. They understand service...so much so that I drive an hour to have all our cars serviced here. From sales...to service...to basically anyone I have wo More

by TJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Aug 23, 2023 -

Modern Toyota responded

Thank you for the wonderful review and for traveling to Modern Toyota from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Best, The Modern Toyota Team

August 18, 2023

I've purchased my last two vehicles from Modern Toyota Winston Salem, and I don't envision going anywhere else. Their Service Department takes great care of my RAV4 and never recommends services I don't n More

by jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Aug 22, 2023 -

Modern Toyota responded

To say thank you is not enough, Jp! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Modern Toyota again! Best, The Modern Toyota Team

August 18, 2023

Is a good customer service place with chill place to wait for the car an relax More

by Nicolas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Aug 22, 2023 -

Modern Toyota responded

Thank you for this amazing review, Nicolas! We really appreciate your business. Best, The Modern Toyota Team

August 08, 2023

Chris was such a kind helpful young man! ! Service was platinum!!! I will return next time. More

by jayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris , Courtney Crowley
Aug 10, 2023 -

Modern Toyota responded

Thank you for the wonderful review, Jayne! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, The Modern Toyota Team

August 08, 2023

Second time a phony service recommendation has happened to me at this dealership since my warranty expired. Most recent was when I was there getting the 48 month battery replaced (had been bought from them More

by rwillard16
Recommend Dealer
No
Employees Worked With
Service Advisor
Aug 10, 2023 -

Modern Toyota responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. Best, The Modern Toyota Team

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