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Modern Toyota

Winston-Salem, NC

Overview
Reviews
Vehicles
4.7
1,040 Reviews
Call Dealership (336) 785-3100
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3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,040 reviews

October 04, 2024

Quick and easy service call for my first service call. Making the appointment took 5 minutes. More

by kinggeek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
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Oct 07, 2024 -

Modern Toyota responded

Thank you for your review! We’re glad to hear that your first service call at Modern Toyota was quick and easy. We strive to make the appointment process as seamless as possible for our customers. We look forward to seeing you again for your next service! Best, The Modern Toyota Team

October 02, 2024

Very friendly staff always at that location I will recomend family and friends Nice place to bu ya car More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Oct 04, 2024 -

Modern Toyota responded

Thank you for your kind words! We're thrilled to hear that you found our staff friendly and that you would recommend Modern Toyota to your family and friends. We appreciate your support and look forward to welcoming you back for your next car purchase! Best, The Modern Toyota Team

September 27, 2024

Online scheduling was easy. Check-in was easy. Waiting area is very nice with drink and snack options. Good communication from the service advisor. More

by Cjboydsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
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Sep 30, 2024 -

Modern Toyota responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Modern Toyota was smooth, from the easy online scheduling to the comfortable waiting area. It's great to know that our service advisor provided good communication throughout your visit. We appreciate your feedback and hope to see you again soon! Best, The Modern Toyota Team

September 26, 2024

The environment at Modern Toyota is always wonderful. It is well maintained and clean. The service advisor, Rena, is always very helpful and kind. He's been my advisor for a couple of years. He is ve More

by Max
Recommend Dealer
Yes
Employees Worked With
Rena Lagaro
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Sep 26, 2024 -

Modern Toyota responded

Thank you so much for your wonderful review! We're thrilled to hear that you've had a positive experience at Modern Toyota and that Rena has provided you with exceptional service over the years. We truly appreciate your kind words about our environment and the care we take in maintaining it. We look forward to seeing you again soon! Best, The Modern Toyota Team

September 26, 2024

Always feel valued as a customer and assured that I am receiving the auto care necessary to keep me safe. The waiting room is set up so that I can easily work remotely, More

by Fkeithstirewalt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage Lawrence
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Sep 26, 2024 -

Modern Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you always feel valued as a customer at Modern Toyota and that our waiting room supports your remote work needs. Your safety and satisfaction are our top priorities. We look forward to welcoming you back for your next visit! Best, The Modern Toyota Team

September 26, 2024

Ginger,Jason ,Tim Hamby and Lesa my favorite people, I really miss Lesa pls bring her back. The service here is top notch esp with Tim Hambys team, thanks for all you do guys. You treat the compan More

by ayodeji_omogbehin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hamby, Courtney Crowley
Report | Print
Sep 27, 2024 -

Modern Toyota responded

Thank you so much for your kind words! We truly appreciate your support and are thrilled to hear that you had such a great experience with Tim's team at Modern Toyota. It's always our goal to provide top-notch service, and it's wonderful to know that you feel this way. We will certainly pass on your message about Lesa! We hope to see you again soon! Best, The Modern Toyota Team

Sep 27, 2024 -

ayodeji_omogbehin responded

My Pleasure. And most importantly I will be visiting again as always. Thanks

September 25, 2024

Excellent customer service, the service department is wonderful. Thank you Richard Barco for the complimentary car wash More

by Amber J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Barco
Report | Print
Sep 25, 2024 -

Modern Toyota responded

Thank you, Amber! We greatly appreciate your kind words about the excellent customer service and our wonderful service department at Modern Toyota. We're glad Richard was able to provide you with a complimentary car wash! We look forward to seeing you again soon! Best, The Modern Toyota Team

September 23, 2024

A wonderful experience from beginning to end. I hope that I’ll continue to have such a great experience in the future. More

by Alexmccauley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald Robertson , Courtney Crowley
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Sep 24, 2024 -

Modern Toyota responded

Thank you for your kind words! We’re thrilled to hear that you had a wonderful experience at Modern Toyota from beginning to end. We look forward to providing you with the same great service in the future. Don’t hesitate to visit us again! Best, The Modern Toyota Team

September 23, 2024

They kept me well informed throughout my visit and had a fast response turnaround for the performed services. More

by zach.allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Sep 24, 2024 -

Modern Toyota responded

Thank you for your wonderful review! We're glad to hear that you felt well-informed during your visit and appreciated our quick response time for the services performed. At Modern Toyota, we strive to keep our customers updated and ensure a smooth experience. We look forward to seeing you again! Best, The Modern Toyota Team

September 19, 2024

Professional people working here. They are polite and well mannered. Facility is clean and well maintained. More

by encirclepete
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anton
Report | Print
Sep 20, 2024 -

Modern Toyota responded

Thank you for your kind words! We're thrilled to hear that you experienced professionalism and politeness during your visit to Modern Toyota. Our team takes great pride in maintaining a clean and welcoming facility. We look forward to seeing you again soon! Best, The Modern Toyota Team

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