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Modern Toyota

Winston-Salem, NC

Overview
Reviews
Vehicles
4.8
1,123 Reviews
Call Dealership (336) 785-3100
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3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,123 reviews

March 28, 2025

I bought new 4Runner here and bought the service plan and I’m getting a hard time about first oil change at 5k miles. It’s a new engine. There is likely residual metal shavings and breaking ware and they wan More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Crowley
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Mar 31, 2025 -

Modern Toyota responded

Thank you for sharing your concerns. We understand how important it is to maintain your new 4Runner and appreciate your feedback regarding the service plan. At Modern Toyota, we strive to meet our customers' needs and uphold high standards. We encourage you to reach out to us directly so we can address this issue and clarify any misunderstandings regarding your service plan. Your satisfaction is important to us, and we want to ensure you have a positive experience with your vehicle. Best, The Modern Toyota Team

March 26, 2025

This dealership is good. Ricardo is chill. Great help and great service. I recommend this dealership for parents looking for a car for their teen. More

by Carmine cupani II
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo
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Mar 27, 2025 -

Modern Toyota responded

Thank you for your wonderful review, Carmine! We’re thrilled to hear that you had a positive experience at Modern Toyota and that Ricardo was able to assist you effectively. We appreciate your recommendation for parents seeking a car for their teens. We look forward to welcoming you back for any future needs! Best, The Modern Toyota Team

March 26, 2025

Very nice place. Very clean. Toyota is always a good brand. All the people are so nice here too More

by allycupani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo
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Mar 27, 2025 -

Modern Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that you found Modern Toyota to be a clean and welcoming place. It's great to know that you appreciate our team and the Toyota brand. We look forward to seeing you again soon! Best, The Modern Toyota Team

March 25, 2025

The service department never disappoints on my visits. Great customer service each and every time. More

by PierreThompsonSr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Newberry
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Mar 26, 2025 -

Modern Toyota responded

Thank you so much for your kind words! We're thrilled to hear that our service department consistently meets your expectations. At Modern Toyota, we strive to deliver great customer service every time. We look forward to seeing you again on your next visit! Best, The Modern Toyota Team

March 25, 2025

Overall nice experience. I wasn’t really told what my car could do. I also wasn’t given floor mats. The interior of the car wasn’t cleaned. The dealer was nice and so was eve More

by Chocho
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Courtney Crowley
Report | Print
Mar 27, 2025 -

Modern Toyota responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us. It's great to hear that our team was nice and helpful, but I understand your concerns regarding the car's features, the absence of floor mats, and the interior cleanliness. We strive to provide excellent service and will use your feedback to improve in these areas. If you have any further questions or need assistance, please feel free to reach out to us at Modern Toyota. Thank you again! Best, The Modern Toyota Team

March 25, 2025

This dealership is very helpful, clean, and modest. Went in for an oil change, alignment, tire rotation and they were very helpful. They have great communication with costumers. More

by Preh001.k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Mar 26, 2025 -

Modern Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience at Modern Toyota during your oil change, alignment, and tire rotation. Our team works hard to provide great communication and a clean environment for our customers. We appreciate your feedback and look forward to assisting you again next time! Best, The Modern Toyota Team

March 25, 2025

They are really nice and friendly people, they make the customer happy and have really good service. More

by jaylonsuon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Mar 26, 2025 -

Modern Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our team at Modern Toyota to be friendly and that you enjoyed our service. We always strive to make our customers happy, and your review truly brightens our day. We look forward to seeing you again soon! Best, The Modern Toyota Team

March 24, 2025

It was a great place to buy a new car and everyone was really pleasant. More

by edcinncyfan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul
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Mar 25, 2025 -

Modern Toyota responded

Thank you for your wonderful review, Ed! We're thrilled to hear you had a great experience at Modern Toyota and found our team to be pleasant. We appreciate your support and look forward to seeing you again for your future vehicle needs! Best, The Modern Toyota Team

March 21, 2025

Modern. on Peters Creek Parkway always make my visit pleasent and warm...thank you all More

by taja0357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Mar 21, 2025 -

Modern Toyota responded

Thank you for your wonderful review! We truly appreciate your kind words about Modern Toyota on Peters Creek Parkway. Our team is dedicated to making every visit pleasant and welcoming. We look forward to seeing you again soon! Best, The Modern Toyota Team

March 20, 2025

They gave me a snack, they were also incredibly fast with the maintenance time on my car. Everyone answered all of my questions and the checkout process was incredibly well explained and thorough. More

by Skylarsue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Mar 21, 2025 -

Modern Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Modern Toyota, especially with the fast maintenance on your car and thorough checkout process. We appreciate your kind words and look forward to welcoming you back in the future! Best, The Modern Toyota Team

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