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Modern Toyota
Winston-Salem, NC
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I went and had body work done and while it was there needed a oil change and inspection. He stated at body shop that they touch up the dent but there was nothing done with it. Chris Walser was the per needed a oil change and inspection. He stated at body shop that they touch up the dent but there was nothing done with it. Chris Walser was the person at the body shop that lied to me. Go to pay the taxes on car and states that service department did not put my inspection in the system and called Gregory Stewart and he said that the check engine light was on and when I pick it up from the body shop the light was not on and Chris Walser said that the inspection is done and everything and we were good to go. But did not pass inspection and I had to go through all of this to find out. Also stated the battery was clean so if batter is clean why was there so much corrosion on the battery. Not good customer service. My family and I have brought over 4 cars from Modern Toyota through the years but never again. I don't trust the service department or the body ship. They do not care about you they just want your money. Told them how I felt and they said ok. More
Modern Toyota Service Center is run very efficient is always clean everyone tries to make you feel at home. Branton Dodson was very nice. I will be back when I need service again . always clean everyone tries to make you feel at home. Branton Dodson was very nice. I will be back when I need service again . More
Good customers services. I really like how the reception/ concierge gave us a run down on how they sanitary everything. I also enjoyed the snack and concierge gave us a run down on how they sanitary everything. I also enjoyed the snack and More
I went to Modern Toyota for our van to be looked at. The service department came back and said that we need a new motor. So my wife and I began to look at vehicles. The Used Sales manager tried to sale service department came back and said that we need a new motor. So my wife and I began to look at vehicles. The Used Sales manager tried to sale us a Dodge Durango and we told him and the salesman, NO!!!!!!!!!! We told them that we do not trust Dodge and we refuse to buy a Dodge. They was trying to low ball us on our Van and so we went to a different dealership. The other dealership that we went to they gave us way more than what I was expected and they gave us a vehicle that we wasn't expecting. Modern Toyota has lost me and my family as customers including their service. They will not see my face ever again. More
Great Car Buying Experience I checked out all of the Toyota Dealerships nearby before selecting Modern Toyota. Modern had the best selection, transparency in their pricing and ou I checked out all of the Toyota Dealerships nearby before selecting Modern Toyota. Modern had the best selection, transparency in their pricing and our salesman, Dan was great to work with. Top-Notch experience would definitely recommend. More
Wonderful Experience I really enjoyed my recent experience when purchasing a 2018 Highlander. Rich was so attentive to any need or questions I had. The service and my expe I really enjoyed my recent experience when purchasing a 2018 Highlander. Rich was so attentive to any need or questions I had. The service and my experience was wonderful. More
Great experience I enjoyed my recent experience when I purchased my new 2020 Tacoma. The sales and finance staff did a great job. Everyone was pleasant and attentive t I enjoyed my recent experience when I purchased my new 2020 Tacoma. The sales and finance staff did a great job. Everyone was pleasant and attentive to any needs or questions. Milen went the extra mile! More
Reno and Scott made me feel I was apart of the Modern Team Scott made I was informed of what was going on with my car. I didn't feel rushed and he very pleasant to talk with...John Slocumb Team Scott made I was informed of what was going on with my car. I didn't feel rushed and he very pleasant to talk with...John Slocumb More