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Modern Toyota

Winston-Salem, NC

4.8
1,065 Reviews

3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,065 reviews

May 12, 2021

Putting this dealer on the call rejection service does not work - they call many times, even early in the morning which is very irritating for a third-shift worker! Don’t let them get your contact info o More

by Upset person
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alix
May 14, 2021 -

Modern Toyota responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact us at your earliest convenience. Best, The Modern Toyota Team

February 07, 2021

We bought our Toyota Tundra from Dan at Modern Toyota. He worked diligently to get us just what we asked for. We couldn’t be happier with our purchase and our salesman. Thanks so much Dan and Modern Toyota! More

by jilltlduke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Santarelli
Feb 09, 2021 -

Modern Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The Modern Toyota Team

January 28, 2021

I went and had body work done and while it was there needed a oil change and inspection. He stated at body shop that they touch up the dent but there was nothing done with it. Chris Walser was the per More

by Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Courtney Crowley
Feb 01, 2021 -

Modern Toyota responded

Marie, we appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. We'd like the chance to speak with you and hear your feedback regarding your visit. Please contact us at your earliest convenience. Best, The Modern Toyota Team

August 21, 2020

My husband and I had a fantastic experience at this Toyota dealership! David Kecki helped us with our purchase and we could not be happier! More

by gaspar.n
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy
Aug 24, 2020 -

Modern Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact David or visit us if you need anything else. Best, The Modern Toyota Team

August 21, 2020

Modern Toyota Service Center is run very efficient is always clean everyone tries to make you feel at home. Branton Dodson was very nice. I will be back when I need service again . More

by jacksonjra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Branton Dodson
Aug 24, 2020 -

Modern Toyota responded

Thank you for putting your trust in Modern Toyota! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Best, The Modern Toyota Team

August 18, 2020

Good customers services. I really like how the reception/ concierge gave us a run down on how they sanitary everything. I also enjoyed the snack and More

by Vanessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Burnette, Courtney Crowley
Aug 20, 2020 -

Modern Toyota responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, The Modern Toyota Team

May 08, 2020

I went to Modern Toyota for our van to be looked at. The service department came back and said that we need a new motor. So my wife and I began to look at vehicles. The Used Sales manager tried to sale More

by jessiesarah7
Recommend Dealer
No
Employees Worked With
Forgot the Salesman name
May 11, 2020 -

Modern Toyota responded

We would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Best, The Modern Toyota Team

March 26, 2020

Great Car Buying Experience I checked out all of the Toyota Dealerships nearby before selecting Modern Toyota. Modern had the best selection, transparency in their pricing and ou More

by wendyandmark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Mar 29, 2020 -

Modern Toyota responded

Wendy, Modern Toyota would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Best, The Modern Toyota Team

March 21, 2020

Down to earth, understanding, and made sure to do their best for you. Calib went out of his way to get the best deal he could for us. More

by zbmay13
Recommend Dealer
Yes
Employees Worked With
Calib Reinhardt
Mar 22, 2020 -

Modern Toyota responded

Thank you for your great review! We're glad to have Calib on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Modern Toyota Team

March 20, 2020

Wonderful Experience I really enjoyed my recent experience when purchasing a 2018 Highlander. Rich was so attentive to any need or questions I had. The service and my expe More

by Mblackwelder2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Maurais and Judy.
Mar 22, 2020 -

Modern Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The Modern Toyota Team

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