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Modern Toyota

Winston-Salem, NC

Overview
Reviews
Vehicles
4.8
1,139 Reviews
Call Dealership (336) 785-3100
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3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,139 reviews

November 06, 2023

Husband and I were in showroom looking for new car, for about 30 minutes and NO ONE asked to help us! This is not the first time this has happened at this dealership! More

by Charlsiejean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
None
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Nov 08, 2023 -

Modern Toyota responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience and learn more. We look forward to hearing from you. Best, The Modern Toyota Team

November 06, 2023

Nice place to work while getting my car serviced. It makes it so convenient. Also it is very clean and staff are nice. More

by Jennifer516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
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Nov 08, 2023 -

Modern Toyota responded

To say thank you is not enough, Jennifer! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Modern Toyota again! Best, The Modern Toyota Team

October 31, 2023

Modern Toyota offers a nice service center and professional caring staff to service your vehicle. They also provide good coffee. 😊 More

by M.Collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reno Voss
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Nov 02, 2023 -

Modern Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The Modern Toyota Team

October 31, 2023

Friendly employees great service. Lady who helps customers by the waiting area can solve any problems you have. More

by leep57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger newberry
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Nov 02, 2023 -

Modern Toyota responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Modern Toyota! If there is anything else we can do for you, please feel free to give us a call. Best, The Modern Toyota Team

October 30, 2023

Service is professional and friendly. Angie is great. Always courteous and thorough. Angie always assists me. More

by keith.weatherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie
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Nov 01, 2023 -

Modern Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone, Keith. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The Modern Toyota Team

October 22, 2023

I purchased a vehicle from Anna Prasongphime at Modern Toyota in Winston Salem. She was very knowledgeable about the vehicle. She is a great saleswoman. The process was easier than I expected. I enjoyed t More

by copperlady5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna
Report | Print
Oct 24, 2023 -

Modern Toyota responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car-buying experience should be. We are sincerely grateful for your business! Best, The Modern Toyota Team

October 11, 2023

Service works well with me on the maintenance of my vehicle and meets my expectations. Waiting room is comfortable. More

by Modern Toyota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hamby
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Oct 13, 2023 -

Modern Toyota responded

Thank you for this amazing review! We really appreciate your business. Best, The Modern Toyota Team

October 11, 2023

Dealership service is a very organized and convenient experience. Easy check in. Electronic updates throughout service, and waiting area is very comfortable and well designed. I usually am doing work More

by TBone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Oct 13, 2023 -

Modern Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Modern Toyota Team

October 11, 2023

Service Center waiting areas are very neat and clean. Service is great and everyone is always very helpful. More

by angelaehatcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reno Voss, Courtney Crowley
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Oct 13, 2023 -

Modern Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Modern Toyota Team

October 10, 2023

Fantastic service. Always friendly, professional, honest and dependable. I don't trust my vehicle with any other service center! They go above and beyond! More

by 24GrandHighlanderHybrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Oct 12, 2023 -

Modern Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The Modern Toyota Team

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