
Modern Toyota
Winston-Salem, NC
Filter Reviews by Keyword
By Type
Showing 1,139 reviews
Their online part department is terrible. Place an order on 1/6/24, it is now 1/22/24, there has been no communication, you would think if you can't ship within a week you would let the cust Place an order on 1/6/24, it is now 1/22/24, there has been no communication, you would think if you can't ship within a week you would let the customer know, I would have looked elsewhere. But not with these Bozos, apparently they just don't care. More
At this dealership I was addressed promptly by a representative upon arrival. They were well organized, and I was able to receive my car sooner than anticipated. Things were explained to me simply a representative upon arrival. They were well organized, and I was able to receive my car sooner than anticipated. Things were explained to me simply and clearly, and I was able to make informed decisions as to what I wanted done on my car. My representative was approachable and professional, as well as friendly, and I really enjoyed the experience overall. More
II can not say enough good things about this dealership. Everyone I have dealt with has been fantastic! It started with looking at buying a new car which we did that same day. The process was easy and quick Everyone I have dealt with has been fantastic! It started with looking at buying a new car which we did that same day. The process was easy and quick. George was a great salesman and very friendly. Charlie was also great and I can't say enough good things about both of them. They are both very professional and helpful. I have also had experience with the service department getting my windows tinted. The tint guy did a great job. The staff in the service department were all very friendly and got me checked in and taken care of immediately. The concierge was very friendly and even offered snacks while we waited. The wait was not even as long as I expected. It was all a very comfortable experience. I know I will definitely not be going anywhere else to purchase a vehicle. This is the best experience I have had at a dealership. Highly recommended. More
In the process of purchasing 2 Toyota tacomas, modern toyota has been great to deal with. They made both purchasing and getting services so easy and stress free toyota has been great to deal with. They made both purchasing and getting services so easy and stress free More