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Modern Toyota

Winston-Salem, NC

4.8
1,081 Reviews

3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,081 reviews

September 07, 2023

I just purchased my 2023 RAV4 Limited last week and I’m very pleased with the way my buying process went. More

by Marla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Sep 11, 2023 -

Modern Toyota responded

Thanks for the wonderful review of your recent visit to our dealership, Marla. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The Modern Toyota Team

September 06, 2023

They take car of everything. And they are also take care of you while you are waiting for your car service More

by Ernesto Jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Sep 08, 2023 -

Modern Toyota responded

We appreciate you for letting others know about your experience, Ernesto! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Modern Toyota Team

September 06, 2023

Our service experience is always top notch. We are in and out with ease and the service time is what they say it will be. Always right and courteous More

by elizabethpeddycord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reno
Sep 08, 2023 -

Modern Toyota responded

Elizabeth, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, The Modern Toyota Team

September 06, 2023

This place is very friendly and has always had the best customer service one can ask for locally. More

by bryantg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
the service department team
Sep 08, 2023 -

Modern Toyota responded

Thank you for reaching out, Bryan! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Best, The Modern Toyota Team

September 06, 2023

Great work, great staff, excellent service, friendly, committed to excellence , clean facilities, reliable, dedicated, dependable More

by Lucille472001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reno
Sep 08, 2023 -

Modern Toyota responded

To say thank you is not enough, Lucille! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Modern Toyota again! Best, The Modern Toyota Team

September 05, 2023

I was in the market to buy a new vehicle that was practical and fuel-efficient. While researching I found that Toyota was releasing a new color on their RAV4's and wanted to view it with my own eyes. More

by Edgar Perez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad
Sep 07, 2023 -

Modern Toyota responded

Thank you for taking the time to write about your experience with us, Edgar! At Modern Toyota, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy Chad and our team were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Best, The Modern Toyota Team

September 05, 2023

I purchased my toyota in 2016 and recently moved to Winston Salem. I have always gotten my repairs and mileage check-ups done at the dealership and will continue to do so. Modern toyota has been good, More

by amt12d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Sep 07, 2023 -

Modern Toyota responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, The Modern Toyota Team

September 05, 2023

What a pleasure this Toyota dealership compared to the one I used to go to for service. They actually do the work they charge you for. The lobby and refreshments are great. More

by omega_b_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reno Voss
Sep 07, 2023 -

Modern Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, The Modern Toyota Team

September 01, 2023

I have bought several new cars from Modern Toyota and would buy there again. Their service department however needs some improvements. When an appointment is scheduled and you still have to wait several More

by Kandtreeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Sep 06, 2023 -

Modern Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, The Modern Toyota Team

September 01, 2023

They are great! I highly recommend Issac as a sales representative! I will continue yo buy my cars here! More

by jbarragan0316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Issac
Sep 06, 2023 -

Modern Toyota responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. We are happy to hear that our team worked hard enough to make your purchase completely painless. Best, The Modern Toyota Team

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