Modern Toyota
Winston-Salem, NC
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The folks in the service dept are nice. Service takes a little longer than I expect however, I can work in the waiting area without any problems. Service takes a little longer than I expect however, I can work in the waiting area without any problems. More
Bought a car in 2021 and liked the experience so much that we bought another one in 2022. We have always had a good experience with the service dept as well. Usually have us out in less than an hour. The that we bought another one in 2022. We have always had a good experience with the service dept as well. Usually have us out in less than an hour. They are able to answer any questions we have. More
Reno is the best! He's been my service guy for six years and he has been the best. Today, he was busy so I started out with another advisor, and things went south qu He's been my service guy for six years and he has been the best. Today, he was busy so I started out with another advisor, and things went south quickly with them trying to charge a diagnostic fee for something simple to check out. Reno saw that I was having problems, came over, understood the situation, took over and saved the day! I was on the verge of never returning to Modern with our 2 toyotas but Reno listened and took care of it. I will return soon with our other car. More
Love this place. They understand service...so much so that I drive an hour to have all our cars serviced here. From sales...to service...to basically anyone I have wo They understand service...so much so that I drive an hour to have all our cars serviced here. From sales...to service...to basically anyone I have worked with...I can't say enough good things. If I am looking for a car...the search starts here. More
Modern Toyota provides excellent, friendly service. I have brought my truck here for every service. Reno and other team members keep me updated and provide constructive options on deals and when anythi I have brought my truck here for every service. Reno and other team members keep me updated and provide constructive options on deals and when anything extra needs work. More
I've purchased my last two vehicles from Modern Toyota Winston Salem, and I don't envision going anywhere else. Their Service Department takes great care of my RAV4 and never recommends services I don't n Winston Salem, and I don't envision going anywhere else. Their Service Department takes great care of my RAV4 and never recommends services I don't need. As an added bonus, the waiting area is comfy and well equipped whether you're an individual getting some work done or a parent with littles who need to be entertained. More