Back

Modern Toyota

Winston-Salem, NC

4.8
1,081 Reviews

3178 Peters Creek Parkway

Winston-Salem, NC

27127

Directions

By Type

Showing 1,081 reviews

October 11, 2023

Service Center waiting areas are very neat and clean. Service is great and everyone is always very helpful. More

by angelaehatcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reno Voss, Courtney Crowley
Oct 13, 2023 -

Modern Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Modern Toyota Team

October 10, 2023

Fantastic service. Always friendly, professional, honest and dependable. I don't trust my vehicle with any other service center! They go above and beyond! More

by 24GrandHighlanderHybrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Oct 12, 2023 -

Modern Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The Modern Toyota Team

October 09, 2023

I have had very positive experiences with this dealership since purchasing my vehicle here in 2019. More

by ssexy76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Oct 11, 2023 -

Modern Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Modern Toyota Team

October 06, 2023

The dealership is very clean. They service advisors were very helpful and explained things thoroughly. They had tvs to watch and cell phone charges in the waiting area. The concie More

by patricko1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen , Courtney Crowley
Oct 10, 2023 -

Modern Toyota responded

To say thank you is not enough, Patrick! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Modern Toyota again! Best, The Modern Toyota Team

October 04, 2023

Great waiting lobby. Friendly staff to kep me posted of my status while I wait. More

by Shanesummarell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perry, Courtney Crowley
Oct 06, 2023 -

Modern Toyota responded

We appreciate you for letting others know about your experience, Shanel! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Modern Toyota Team

October 04, 2023

Always professional, great customer service. Scott B always takes care of me!!!very informative knkrdable s out my car. More

by lori.langford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Beckwith, Courtney Crowley
Oct 06, 2023 -

Modern Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone, Lori. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The Modern Toyota Team

October 03, 2023

Very easy from making an appointment to checking in. Waiting area is very comfortable. Expert service. More

by bragg13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Oct 05, 2023 -

Modern Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, The Modern Toyota Team

October 03, 2023

The service here is always great. Staff is very friendly and knowledgeable. I always wait on my vehicle. They have a great waiting area with cubicle desks and wi-fi so I can still co More

by mford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Shelton
Oct 05, 2023 -

Modern Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Modern Toyota Team

October 03, 2023

Came in for my 5,000 mile checkup. Check-in was quick and courteous. The waiting area is tidy and super-clean. Convenient work areas and internet access. Very nice place! More

by lisa
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Fisher
Oct 05, 2023 -

Modern Toyota responded

To say thank you is not enough, Lisa! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Modern Toyota again! Best, The Modern Toyota Team

October 03, 2023

Never got second fob in 10 months after purchase. Called last week. Ginger said it had to be ordered, gave appointment for Tuesday, put in wrong names. Sat in dealership for an hour and a half before More

by birdhunter_73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ginger, Tim, Jamie, supervisor.
Oct 05, 2023 -

Modern Toyota responded

We appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers and would appreciate the opportunity to gain more insight into your visit. Please contact us at your earliest convenience so we can work together to resolve this. Best, The Modern Toyota Team

...
22
...