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Modern Toyota

Winston-Salem, NC

4.7
1,109 Reviews

3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,109 reviews

March 25, 2025

The service department never disappoints on my visits. Great customer service each and every time. More

by PierreThompsonSr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Newberry
Mar 26, 2025 -

Modern Toyota responded

Thank you so much for your kind words! We're thrilled to hear that our service department consistently meets your expectations. At Modern Toyota, we strive to deliver great customer service every time. We look forward to seeing you again on your next visit! Best, The Modern Toyota Team

March 25, 2025

This dealership is very helpful, clean, and modest. Went in for an oil change, alignment, tire rotation and they were very helpful. They have great communication with costumers. More

by Preh001.k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Mar 26, 2025 -

Modern Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience at Modern Toyota during your oil change, alignment, and tire rotation. Our team works hard to provide great communication and a clean environment for our customers. We appreciate your feedback and look forward to assisting you again next time! Best, The Modern Toyota Team

March 25, 2025

Overall nice experience. I wasn’t really told what my car could do. I also wasn’t given floor mats. The interior of the car wasn’t cleaned. The dealer was nice and so was eve More

by Chocho
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Courtney Crowley
Mar 27, 2025 -

Modern Toyota responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us. It's great to hear that our team was nice and helpful, but I understand your concerns regarding the car's features, the absence of floor mats, and the interior cleanliness. We strive to provide excellent service and will use your feedback to improve in these areas. If you have any further questions or need assistance, please feel free to reach out to us at Modern Toyota. Thank you again! Best, The Modern Toyota Team

March 24, 2025

It was a great place to buy a new car and everyone was really pleasant. More

by edcinncyfan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul
Mar 25, 2025 -

Modern Toyota responded

Thank you for your wonderful review, Ed! We're thrilled to hear you had a great experience at Modern Toyota and found our team to be pleasant. We appreciate your support and look forward to seeing you again for your future vehicle needs! Best, The Modern Toyota Team

March 21, 2025

Modern. on Peters Creek Parkway always make my visit pleasent and warm...thank you all More

by taja0357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Mar 21, 2025 -

Modern Toyota responded

Thank you for your wonderful review! We truly appreciate your kind words about Modern Toyota on Peters Creek Parkway. Our team is dedicated to making every visit pleasant and welcoming. We look forward to seeing you again soon! Best, The Modern Toyota Team

March 20, 2025

They gave me a snack, they were also incredibly fast with the maintenance time on my car. Everyone answered all of my questions and the checkout process was incredibly well explained and thorough. More

by Skylarsue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Mar 21, 2025 -

Modern Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Modern Toyota, especially with the fast maintenance on your car and thorough checkout process. We appreciate your kind words and look forward to welcoming you back in the future! Best, The Modern Toyota Team

March 19, 2025

Thankful for the service I received today! They addressed all concerns with my car. Although I didn’t have an appointment they still worked with an gave my car the care that was needed. I woul More

by K Washington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Mar 19, 2025 -

Modern Toyota responded

Thank you so much for your wonderful review! We're thrilled to hear that you were pleased with the service at Modern Toyota and that we were able to address all your concerns, even without an appointment. Your recommendation means a lot to us. We look forward to seeing you again soon! Best, The Modern Toyota Team

March 19, 2025

This location has kept my loyalty since I purchased my RAV4 from them in 2021. They have always taken good care of me with respect, professionalism, and kindness. Because of that, I bring my car here for More

by denaekohler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen and Deon, Courtney Crowley
Mar 19, 2025 -

Modern Toyota responded

Thank you so much for your wonderful review, Denae! We truly appreciate your loyalty to Modern Toyota and are delighted to hear about your positive experiences, especially with Allen during your recent visit for the RAV4 recall. We strive to keep our customers informed and satisfied, and it’s great to know we’re meeting those goals. We look forward to continuing to serve you and your vehicle for years to come! Best, The Modern Toyota Team

March 16, 2025

Enjoyed our entire process with purchasing our used Tundra. We walked in with hesitation, never knowing what kind of customer service you are going to receive at a dealership. Nick Teixeira met us at t More

by Bpowell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Teixeira
Mar 16, 2025 -

Modern Toyota responded

Thank you for your wonderful review! We're thrilled to hear that your experience purchasing your used Tundra was so positive. It's great to know that Nick and Yates provided the assistance you needed and made the process stress-free. We truly appreciate your kind words and your trust in Modern Toyota. We hope you enjoy your new Tundra and invite you to visit us again if you have any questions or needs in the future! Best, The Modern Toyota Team

March 12, 2025

Purchased my Toyota à this location. Car is great and am visiting as there is a possible problem with possible failure of front right seat? Air Bag or other fault? More

by Michael toyota
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Mar 14, 2025 -

Modern Toyota responded

Thank you for your review! We're glad to hear you're enjoying your Toyota and appreciate you bringing your vehicle to Modern Toyota so we can perform a thorough inspection. Your safety and satisfaction are our top priorities. Please don’t hesitate to reach out for any further assistance. Best, The Modern Toyota Team