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Modern Toyota

Winston-Salem, NC

Overview
Reviews
Vehicles
4.7
1,040 Reviews
Call Dealership (336) 785-3100
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3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,040 reviews

October 17, 2024

The staff was very welcoming, and the dealership (waiting area) was very clean. I was able to finish up the workday in a private cubical with free Wi-Fi. More

by t.ortiviz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
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Oct 18, 2024 -

Modern Toyota responded

Thank you for your wonderful review! We're delighted to hear that you found our staff welcoming and enjoyed our clean waiting area and private cubicles with free Wi-Fi. At Modern Toyota, we strive to create a comfortable experience for our customers. We hope to see you again soon! Best, The Modern Toyota Team

October 17, 2024

This dealership is always prepared when I bring my car in for service. They are always polite and professional and the waiting area is welcoming and great amenities. I like the fact that the same service rep More

by amusten612
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name.
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Oct 18, 2024 -

Modern Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you consistently have a positive experience at Modern Toyota. It's great to know that our service team has made you feel welcome and that you appreciate the professionalism and amenities we provide. We look forward to seeing you again for your next service! Best, The Modern Toyota Team

October 17, 2024

Excellent service. Always on time. Great people to deal with Highly recommend using the service department More

by rcwaxman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott, Courtney Crowley
Report | Print
Oct 18, 2024 -

Modern Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with our service department at Modern Toyota. Our team is dedicated to providing timely and friendly service, and it's great to know it made a positive impact on you. We appreciate your recommendation and look forward to assisting you again in the future! Best, The Modern Toyota Team

October 15, 2024

Love their service. I am a new customer and I am loving it so far. I go there for my toyota rav4 service and they do awesome job and timing is great too. More

by angelo.defensor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim from service, Courtney Crowley
Report | Print
Oct 17, 2024 -

Modern Toyota responded

Thank you for your wonderful review, Angelo! We're thrilled to hear that you're enjoying your experience at Modern Toyota and that our team is taking great care of your Toyota RAV4. We appreciate your feedback and look forward to serving you again in the future! Best, The Modern Toyota Team

October 15, 2024

Competent people who treat you fairly. Service, repairs, and parts are quality. Reno Voss is very professional. More

by mckeown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reno Voss
Report | Print
Oct 17, 2024 -

Modern Toyota responded

Thank you for your kind words! We truly appreciate your feedback about the quality of service, repairs, and parts at Modern Toyota. It's great to hear that Reno's professionalism made a positive impact on your experience. We look forward to welcoming you back next time! Best, The Modern Toyota Team

October 15, 2024

Very helpful and fast service, I loved it. Amenities are good especially coffee which I liked most. Thanks More

by ML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mujib
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Oct 17, 2024 -

Modern Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you found our service at Modern Toyota to be helpful and fast. It's great to know that you enjoyed our amenities, especially the coffee. We appreciate your feedback and look forward to seeing you again soon! Best, The Modern Toyota Team

October 12, 2024

My first service experience has been fantastic. I drove from out of town and was disappointed that the 5,000 mile service was only a tire rotation, but I do get a free wash and all my fluids topped More

by EmGrimBrim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry
Report | Print
Oct 15, 2024 -

Modern Toyota responded

Thank you for sharing your experience with us! We're thrilled to hear that your first service at Modern Toyota was fantastic. While the 5,000-mile service might be primarily a tire rotation, we’re glad you took advantage of the free wash and fluid top-ups. We appreciate your drive from out of town and hope to see you again for your next service visit! Safe travels! Best, The Modern Toyota Team

October 11, 2024

I came in tire pressure check. One agent said no car wash Another offered the car wash. Thankful! More

by debididit53
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, didn’t get name
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Oct 14, 2024 -

Modern Toyota responded

Thank you for your feedback! We appreciate you taking the time to share your experience with us at Modern Toyota. It's great to hear that one of our team members was able to offer you a car wash during your visit. If you have any further questions or concerns, please feel free to reach out. We look forward to assisting you again soon! Best, The Modern Toyota Team

October 09, 2024

Made buying my new car very easy. The staff went above and beyond. Definitely exceptional service. More

by Judy.parro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keo Xayavong, Courtney Crowley
Report | Print
Oct 09, 2024 -

Modern Toyota responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Modern Toyota was made easy and that our staff provided exceptional service. We appreciate your kind words and look forward to assisting you again in the future! Best, The Modern Toyota Team

October 09, 2024

All staff I interacted with were really nice! Making an appointment was super easy and they had plenty of time slots that fit my needs! More

by Ashton.Dagenhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Oct 09, 2024 -

Modern Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and found it easy to make an appointment that worked for you. We appreciate your feedback and look forward to welcoming you back to Modern Toyota in the future! Best, The Modern Toyota Team

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