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Modern Toyota

Winston-Salem, NC

Overview
Reviews
Vehicles
4.8
1,202 Reviews
Call Dealership (336) 785-3100
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3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,202 reviews

August 19, 2025

It was easy to schedule an appointment. I arrived early and they checked me in and sent me a video of them starting to work on my car before my scheduled appointment time. More

by Vlu
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Aug 19, 2025 -

Modern Toyota responded

Thank you for your feedback! We're glad to hear that scheduling your appointment at Modern Toyota was easy and that you appreciated the video update before your service. We strive to provide our customers with timely and informative communication. If there's anything else we can assist you with, please feel free to reach out. We look forward to seeing you again! Best, The Modern Toyota Team

August 19, 2025

Service staff is very helpful, pleasant and easy to communicate with. Quick check in and check out process. More

by kredsimp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Beck, Courtney Crowley
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Aug 20, 2025 -

Modern Toyota responded

Thank you for your wonderful feedback! We at Modern Toyota are thrilled to hear that our service staff made your experience pleasant and easy. We strive for efficiency and clear communication during the check-in and check-out processes. We look forward to assisting you again in the future! Best, The Modern Toyota Team

August 19, 2025

The staff here is both helpful and pleasant. Working with everyone to get the job done. More

by kaitlynsimpson123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Aug 20, 2025 -

Modern Toyota responded

Thank you for your wonderful review, Kaitlyn! We're thrilled to hear that you found our staff at Modern Toyota helpful and pleasant. We always strive to create a positive experience for our customers. We appreciate your support and look forward to assisting you again! Best, The Modern Toyota Team

August 19, 2025

James was absolutely a pleasure to work with. He stayed after when we walked in, stuck with us and we walked out with a grand Highlander because of his attention to detail. Certainly best salesma More

by Jkight1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James burnette
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Aug 20, 2025 -

Modern Toyota responded

Thank you for your fantastic review! We’re thrilled to hear that you had a great experience working with James at Modern Toyota and that he helped you find your Toyota Grand Highlander. It's wonderful to know his dedication made a positive impact on your car buying journey. We look forward to assisting you again in the future! Best, The Modern Toyota Team

August 18, 2025

Service writers always friendly and professional. Anton was especially helpful. Worked with him several times before. More

by robertrcjr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anton
Report | Print
Aug 19, 2025 -

Modern Toyota responded

Thank you for your kind words, Robert! We appreciate your feedback and are pleased to hear that you had a positive experience with us. At Modern Toyota, we strive to provide friendly and professional service, and it's great to know our service writers met your expectations, including Anton, who has been particularly helpful during your visits. We look forward to assisting you again in the future! Best, The Modern Toyota Team

August 18, 2025

Great service and very professional staff. I bought my vehicle here and have it serviced here and they are great to work with. More

by Is88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
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Aug 19, 2025 -

Modern Toyota responded

Thank you for your wonderful review! We’re glad to hear that you had a great experience with our professional staff at Modern Toyota. It's always our goal to provide top-notch service. We appreciate your business and look forward to continuing to assist you with your vehicle in the future! Best, The Modern Toyota Team

August 14, 2025

Arrived on time for my appointment and it was a speedy service with good people! More

by HKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Aug 14, 2025 -

Modern Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a speedy service experience at Modern Toyota. Our team is dedicated to providing excellent service, and we appreciate you taking the time to share your feedback. Looking forward to seeing you again for your next appointment! Best, The Modern Toyota Team

August 13, 2025

My vehicle was serviced quickly, but with careful attention to detail, and they went above and beyond to ensure everything was done right the first time. The waiting area was clean, comfortable, and More

by dakotahutchins01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Aug 14, 2025 -

Modern Toyota responded

Thank you for your wonderful review, Dakita! It's great to hear that your service experience at Modern Toyota was quick and thorough, and that you found our waiting area comfortable and welcoming. Our team strives to go above and beyond for our customers, and we appreciate you noticing the attention to detail. We look forward to seeing you again next time! Best, The Modern Toyota Team

August 06, 2025

The service was quality, quick and efficient. Everyone was friendly and profession . My experience was very pleasant. More

by maestrowaclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Aug 06, 2025 -

Modern Toyota responded

Thank you so much for your wonderful review! We’re glad to hear that your experience at Modern Toyota was quality, quick, and efficient. Our team takes pride in providing friendly and professional service. We look forward to seeing you again soon! Best, The Modern Toyota Team

August 05, 2025

The service is very timely, people are extremely friendly and the place is clean. Plenty of water, coke and coffee and free Wi FI to work on your computer. Great place. More

by Jwallstreet20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antón
Report | Print
Aug 05, 2025 -

Modern Toyota responded

Thank you for your review! We're happy to hear that you found our service timely and our team friendly at Modern Toyota. It's great to know you appreciated the amenities we provide for our customers. We look forward to welcoming you back next time. Best, The Modern Toyota Team

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