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Modern Toyota

Winston-Salem, NC

4.7
1,045 Reviews

3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,045 reviews

October 03, 2023

The service here is always great. Staff is very friendly and knowledgeable. I always wait on my vehicle. They have a great waiting area with cubicle desks and wi-fi so I can still co More

by mford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Shelton
Oct 05, 2023 -

Modern Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Modern Toyota Team

October 03, 2023

Came in for my 5,000 mile checkup. Check-in was quick and courteous. The waiting area is tidy and super-clean. Convenient work areas and internet access. Very nice place! More

by lisa
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Fisher
Oct 05, 2023 -

Modern Toyota responded

To say thank you is not enough, Lisa! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Modern Toyota again! Best, The Modern Toyota Team

October 03, 2023

Never got second fob in 10 months after purchase. Called last week. Ginger said it had to be ordered, gave appointment for Tuesday, put in wrong names. Sat in dealership for an hour and a half before More

by birdhunter_73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ginger, Tim, Jamie, supervisor.
Oct 05, 2023 -

Modern Toyota responded

We appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers and would appreciate the opportunity to gain more insight into your visit. Please contact us at your earliest convenience so we can work together to resolve this. Best, The Modern Toyota Team

October 03, 2023

Very easy from making an appointment to checking in. Waiting area is very comfortable. Expert service. More

by bragg13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Oct 05, 2023 -

Modern Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, The Modern Toyota Team

October 02, 2023

The work stations were an excellent addition to the waiting area! Extremely convenient to those that need to work while we wait. More

by lmdunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Oct 04, 2023 -

Modern Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The Modern Toyota Team

September 30, 2023

This was the easiest dealership I have worked with " Moderna Toyota " Winston Salem. I was in and out in 2 hours. ( Parris ) was efficient but also made sure that everything was covered at the best pric More

by Liz-Wifey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie Simpson, Courtney Crowley
Oct 03, 2023 -

Modern Toyota responded

Liz, thank you, and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car-buying experience should be. We are sincerely grateful for your business! Best, The Modern Toyota Team

September 29, 2023

Excellent customer service. Rene is awesome. Love the fact I can still work while car is being serviced. Very pleased with service overall. More

by Quen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene
Oct 03, 2023 -

Modern Toyota responded

Quen, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, The Modern Toyota Team

September 23, 2023

My wife bought her 2022 RAV4 Hybrid and I service my 2017 Camry at this dealership and we've always received great service by friendly staff. I'm here for an oil change today. They really take care of thei More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Sep 26, 2023 -

Modern Toyota responded

We appreciate your marvelous feedback, Hector. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Best, The Modern Toyota Team

September 13, 2023

We bought both of our Toyotas from Modern. A 2023 Camry and a 2021 Highlander. Our saleslady Mom was wonderful. We only get our vehicles serviced at Modern. The staff is friendly and knowledge More

by Kim Hodson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Shelton
Sep 15, 2023 -

Modern Toyota responded

We really appreciate the kind recommendation, Kim. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Best, The Modern Toyota Team

September 12, 2023

Traveling form out of town and had alternator go out. They worked me in and took care of me quickly. Thanks More

by al
Recommend Dealer
Yes
Employees Worked With
Scott Beckwith, Courtney Crowley
Sep 14, 2023 -

Modern Toyota responded

Thank you for leaving us this great review, Al! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, The Modern Toyota Team

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