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Modern Toyota

Winston-Salem, NC

4.8
1,063 Reviews

3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,063 reviews

December 05, 2023

Always concerned about the customer and always professional in meeting needs. Every employee is customer oriented and eager to provide service! More

by Wschndr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Graff/Scott Beckwith/Shsuna Gill
Dec 06, 2023 -

Modern Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The Modern Toyota Team

December 04, 2023

Service department is very nice and polite staff and helpful the dealership is very clean. More

by timmydl2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Dec 04, 2023 -

Modern Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Modern Toyota Team

December 03, 2023

Once the sale is over they do not care. Purchased a new vehicle March 23, 2023. Brought my car for service and was told a tire had a problem and was stone walled by all. Asked the Salesman More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Crowley
Dec 05, 2023 -

Modern Toyota responded

Thank you for sharing this review regarding your experience with us, Bill. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Best, The Modern Toyota Team

November 30, 2023

Always prompt friendly service very helpful in addressing any issues My rav 4 is a great vehicle More

by jkimball2591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Kortesis
November 28, 2023

I’m a female and they never try to mansplain anything to me. I’m always made to feel valued and respected. More

by Anna in NC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in Service
Nov 30, 2023 -

Modern Toyota responded

We appreciate you for letting others know about your experience, Anna! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Modern Toyota Team

November 27, 2023

The dealership was very clean, warm, and inviting. I will defintely trust them with servicing my vehicles in future. My service advisor , Scott, was super helpful. More

by DMac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Guinn
Nov 29, 2023 -

Modern Toyota responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, The Modern Toyota Team

November 20, 2023

They are always doing quick work on my car and there staff is always friendly! More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Lugaro
Nov 22, 2023 -

Modern Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Modern Toyota Team

November 16, 2023

We’ve been going here for maintenance for several years now. The work is done well, the people are great and the waiting area is bright, clean, and spacious. They even have workstations. More

by Jim
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Harrison
Nov 17, 2023 -

Modern Toyota responded

To say thank you is not enough, Jim! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Modern Toyota again! Best, The Modern Toyota Team

November 13, 2023

I always come to this dealership for routine checkups. I work with Rene and he's very helpful and professional. More

by Juni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene
Nov 15, 2023 -

Modern Toyota responded

Juni, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Best, The Modern Toyota Team

November 13, 2023

It was a great experience, services are fast and they also provide guests with free water and coke More

by Maria P.C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Nov 15, 2023 -

Modern Toyota responded

Maria, thank you for taking the time to write us a great review! we are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Best, The Modern Toyota Team

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