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Modern Toyota

Winston-Salem, NC

4.8
1,063 Reviews

3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,063 reviews

December 22, 2023

I have purchased my van here and I’m very happy with it. My sales person and service advisor have both been very professional and helpful! More

by Work
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Dec 26, 2023 -

Modern Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The Modern Toyota Team

December 20, 2023

This is my first purchase from this dealer and I could not be more satisfied with the entire experience. I’ll be a customer for life! More

by Cathynrobertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robertson
Dec 22, 2023 -

Modern Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Cathyn. Best, The Modern Toyota Team

December 20, 2023

II can not say enough good things about this dealership. Everyone I have dealt with has been fantastic! It started with looking at buying a new car which we did that same day. The process was easy and quick More

by Elaine Logan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Dec 22, 2023 -

Modern Toyota responded

Elaine, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Modern Toyota. Please feel free to contact us if you have any questions about your new purchase. Best, The Modern Toyota Team

December 19, 2023

In the process of purchasing 2 Toyota tacomas, modern toyota has been great to deal with. They made both purchasing and getting services so easy and stress free More

by tnvetsrep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Dec 20, 2023 -

Modern Toyota responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and stress-free, and we believe that's how every car-buying experience should be. We are sincerely grateful for your business! Best, The Modern Toyota Team

December 15, 2023

I have bought two vehicles from Modern Toyota and would do it again! The service department seems vested in vehicle's longevity as much as I am. More

by rwhite5766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Dec 18, 2023 -

Modern Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Best, The Modern Toyota Team

December 14, 2023

Since we moved to Winston Salem 11 years ago we have purchased 3 vehicles from Modern. The sales representatives are very friendly and knowledgeable. We have had 5 vehicles serviced here. The service de More

by John C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reno Voss, Courtney Crowley
Dec 15, 2023 -

Modern Toyota responded

John, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The Modern Toyota Team

December 07, 2023

Facility is clean, organized and staff is courteous and professional. My first visit here on my new Tacoma and I have witnessed service technicians communicate with customers in the same professional and More

by Gene H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bieman
Dec 08, 2023 -

Modern Toyota responded

We appreciate your marvelous feedback, Gene. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Best, The Modern Toyota Team

December 06, 2023

My service was timely and the service person was very helpful and professional. I had an experience. More

by neraperkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim hamby
Dec 07, 2023 -

Modern Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Modern Toyota Team

December 05, 2023

Since moving to Winston-Salem 3 years ago, I’ve had our Prius serviced at Modern. We recent purchased a a Toyota Crown from Modern. It was an easy, pleasant experience and the follow-up activity since the More

by KenJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Dec 07, 2023 -

Modern Toyota responded

To say thank you is not enough, KenJ! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Modern Toyota again! Best, The Modern Toyota Team

December 05, 2023

Had a poor experience with service. Tried to make an appointment online for express service (oil change), but after entering all the information into the the system it responded that t More

by JK
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Crowley
Dec 06, 2023 -

Modern Toyota responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can resolve your concerns. Best, The Modern Toyota Team

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