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Modern Toyota

Winston-Salem, NC

4.8
1,063 Reviews

3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,063 reviews

January 25, 2024

Modern Toyota on Peter’s Creek Pkwy has always been very professional and very courteous when it comes to the care and maintenance of my Toyota Camry. Scott B usually helps me but today Stephen S is helping More

by Tuttlel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Jan 29, 2024 -

Modern Toyota responded

Tuttlel, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Best, The Modern Toyota Team

January 23, 2024

Greeted with 'do you have an appointment' and crunching on carrots. just had a question More

by pen
Recommend Dealer
No
Employees Worked With
Courtney Crowley
Jan 25, 2024 -

Modern Toyota responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact us so that we can discuss this issue in greater depth. We hope to hear from you soon. Best, The Modern Toyota Team

January 22, 2024

Their online part department is terrible. Place an order on 1/6/24, it is now 1/22/24, there has been no communication, you would think if you can't ship within a week you would let the cust More

by Thomas
Recommend Dealer
No
Employees Worked With
Courtney Crowley
Jan 24, 2024 -

Modern Toyota responded

Thank you for providing us with this feedback, Thomas. At Modern Toyota, we continuously strive to improve as a business. We appreciate the opportunity to read reviews like yours, as they help us learn more about the areas in which we need to progress. We would like to speak with you about this issue so we can work together to make things right, so please contact us directly at your convenience. Best, The Modern Toyota Team

January 22, 2024

Professional, courteous and straight up awesome. I actually enjoy going there. Staff is really great. Trust them to service my 2022 tundra and only them. More

by Asharperfinishllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Jan 24, 2024 -

Modern Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Modern Toyota Team

January 22, 2024

I just purchased a brand new Toyota Corolla 2024 and I love it!!! The staff members were really pleasant to work with especially my sales representative Darian. I would recommend them to anyone looking More

by motives_beams.0n
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrian Floyd,Rick Irby,Charlie Simpson and Becky Montgomery.
Jan 24, 2024 -

Modern Toyota responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Best, The Modern Toyota Team

January 17, 2024

At this dealership I was addressed promptly by a representative upon arrival. They were well organized, and I was able to receive my car sooner than anticipated. Things were explained to me simply a More

by Nora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Jan 19, 2024 -

Modern Toyota responded

Thank you for sharing your experience with us, Nora! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. We are happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to us if you have any questions or need anything in the future. Best, The Modern Toyota Team

January 15, 2024

Bought Toyota RAV4 car here-sales & customer device is exceptional.Very responsive as well.Happy with purchase More

by sreenuorama
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Jan 19, 2024 -

Modern Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, sreenuorama. Best, The Modern Toyota Team

January 15, 2024

Always friendly and knowledgeable . Highly recommend them. Never been disappointed . They are on top of things More

by mlslpn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hamby
January 03, 2024

Was greeted warmly, Tim Hamby was very helpful and friendly. Service was done efficiently. Will come back. Thanks More

by crousetori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hamby
Jan 05, 2024 -

Modern Toyota responded

Thank you for taking the time to share your kind feedback about Tim. Each employee is a valued member of the Modern Toyota team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, The Modern Toyota Team

December 29, 2023

Excellent customer service ! Very courteous and friendly! All staff very knowledgeable! A+ service - very affordable! More

by Special K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Jan 03, 2024 -

Modern Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, The Modern Toyota Team

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