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Modern Toyota

Winston-Salem, NC

Overview
Reviews
Vehicles
4.8
1,080 Reviews
Call Dealership (336) 785-3100
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3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,080 reviews

March 27, 2024

Great customer service kindness people I have spoke with. Easy to get in and out. More

by Érica Giron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Harrison
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Mar 29, 2024 -

Modern Toyota responded

Érica, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, The Modern Toyota Team

March 27, 2024

This dealership truly is phenomenal - from the staff in sales and the staff in the service center, everyone takes excellent care of you! More

by Matthew Decker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Okun Galeas
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Mar 29, 2024 -

Modern Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Best, The Modern Toyota Team

March 25, 2024

Best waiting lounge I have ever been in. Free coffee and water, wifi beautiful area with individual cubicles. More

by Leebmohawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
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Mar 27, 2024 -

Modern Toyota responded

Thank you for visiting our service department and for leaving the kind words, Lee. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Best, The Modern Toyota Team

March 25, 2024

Love these guys they give great service, solid people always pleasant and helpful. Will always service my Toyotas here More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
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Mar 27, 2024 -

Modern Toyota responded

Rick, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Best, The Modern Toyota Team

March 23, 2024

Extremely slow service, well over an hour to do an oil change with an appointment . More

by Dsg2115 k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Mar 26, 2024 -

Modern Toyota responded

Thank you for sharing your experience with us. Here at Modern Toyota, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Best, The Modern Toyota Team

March 15, 2024

Purchased a Tundra 2022 and it started to have a problems after a couple of months of driving it. Modern Toyota checked it out, found the issue and fixed it in a timely manner. I didn't have the flexibility More

by Marco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Shelton,, Courtney Crowley
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Mar 19, 2024 -

Modern Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Marco! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The Modern Toyota Team

March 11, 2024

It is easy to communicate and book the maintenance service. The staff are honest and sincere provide the best service that us customers much needed. I feel safe driving my vehicle every after service. More

by marison
Recommend Dealer
Yes
Employees Worked With
Mujib Rahmani
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Mar 13, 2024 -

Modern Toyota responded

Thank you for the positive review, marison and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, The Modern Toyota Team

March 11, 2024

Very clean with fast service in the service department. Services advisor was very nice and knowledgeable! More

by kpetticord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Shelton
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Mar 13, 2024 -

Modern Toyota responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best, The Modern Toyota Team

March 11, 2024

Love this dealership! My first Toyota buying experience was phenomenal. The salesman and service department are the best, More

by Woodard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben
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Mar 13, 2024 -

Modern Toyota responded

Thank you so much, for your unwavering support and for brightening our day with your kind words, Woodard. We are truly grateful to have a community that is so supportive. Take care! Best, The Modern Toyota Team

March 06, 2024

This Toyota place is the best. They have always treated me great. Love the service More

by NANA3BLESSED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Mar 08, 2024 -

Modern Toyota responded

Hi, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Best, The Modern Toyota Team

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