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Modern Toyota

Winston-Salem, NC

4.7
1,045 Reviews

3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,045 reviews

February 12, 2024

The customer service is impeccable. So attentive and very informative. I have never been disappointed. More

by toddmht69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard B
Feb 14, 2024 -

Modern Toyota responded

Todd, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, The Modern Toyota Team

February 12, 2024

Outstanding customer service and very knowledgeable service department. Service advisors explain everything and make you feel very comfortable about the process. More

by janzen1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage Lawerence service advisor
Feb 14, 2024 -

Modern Toyota responded

We appreciate you working with our service department to keep your vehicle in tip-top shape, Janzen. Please don't hesitate to call if we can help with anything at all. Best, The Modern Toyota Team

February 12, 2024

Amazing service department and people and James Sinbad in the main part is awesome! Definitely will be back and recommend More

by Pdimola70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Feb 14, 2024 -

Modern Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Modern Toyota Team

February 08, 2024

Best the dealership I always have the best experience here I truly recommend it everyone it’s so nice 😊 More

by Santoyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene, Courtney Crowley
Feb 12, 2024 -

Modern Toyota responded

Santoyp, we cannot thank you enough for your wonderful review of Modern Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The Modern Toyota Team

February 07, 2024

Simply the best! The best customer service I have ever experienced. Reno is my service advisor and I could not be happier with his pleasant professionalism. Modern To More

by knute medina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reno (service advisor)
Feb 09, 2024 -

Modern Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that Reno made such a great impression on you. Best, The Modern Toyota Team

February 06, 2024

The crew is always so nice and explains everything in detail what is going on with my car. As a woman I feel safe and I only trust this dealership with my car. More

by jazminereyes0202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen S
Feb 08, 2024 -

Modern Toyota responded

Thank you for the positive review, Jazmine, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, The Modern Toyota Team

February 03, 2024

Ruben Holguin was the best car sales person I have ever worked with. He is kind, responsive, knowledgeable and no pressure. He made purchase painless! More

by Sara
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ruben Holguin, Courtney Crowley
Feb 06, 2024 -

Modern Toyota responded

Sara, thank you for taking the time to write this review. Ruben’s sales excellence is always consistent, and we are glad your experience with him supports that. We hope you are enjoying your new ride! Best, The Modern Toyota Team

February 02, 2024

They are prompt with greeting me, letting me know all the concerns with my car, and the whole service area has wonderful Service people. I have a 2021 Toyota Rav 4 and it's my second one because I crashed my More

by sr1789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Barco, Courtney Crowley
Feb 06, 2024 -

Modern Toyota responded

Thank you so much for your feedback! We’re so glad you received such excellent service during your visit to Modern Toyota. Making sure our guests are taken care of is our biggest priority and hearing that we accomplished that lets us know we’re headed in the right direction. We hope you’ll keep us in mind for the future so we can take care of you again! Best, The Modern Toyota Team

January 29, 2024

This dealership is excellent because of the great technicians, staff, and high standards. The lobby provided for customers is comfortable, modern with wifi and television availability. Refreshments More

by sarahlf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reno and Barry
Jan 31, 2024 -

Modern Toyota responded

To say thank you is not enough, Sarah! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Modern Toyota again! Best, The Modern Toyota Team

January 29, 2024

Service department is nice, clean, and supplied with good refreshments for your wait. Branton Dodson was very helpful! More

by ashleywilcox11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branton Dodson
Jan 31, 2024 -

Modern Toyota responded

Thank you for visiting our service department and for leaving the kind words, Ashley. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Best, The Modern Toyota Team

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