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Modern Toyota

Winston-Salem, NC

4.8
1,063 Reviews

3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,063 reviews

May 28, 2024

Always great service; prompt, thorough, very friendly. Car serviced today is our 8th Toyota from Modern. More

by TOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Courtney Crowley
May 30, 2024 -

Modern Toyota responded

Thank you for your kind words! We are thrilled to hear about your positive experience with Modern Toyota. We truly appreciate your loyalty and trust in choosing us for your 8th Toyota. We look forward to continuing to provide you with top-notch service for many more vehicles to come. Thank you again for the opportunity to serve you! Best, The Modern Toyota Team

May 24, 2024

Very friendly Customer Service. I found Ginger Newberry to be extraordinary and most accommodating. Dealership was very clean and organized. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Newberry
May 28, 2024 -

Modern Toyota responded

Thank you, Gary, for your kind words and for recognizing Ginger's extraordinary service at Modern Toyota. We are thrilled to hear that you had a positive experience with us. We appreciate your feedback and look forward to assisting you in the future. Best, The Modern Toyota Team

May 23, 2024

Great place to get your car serviced, they have a work station so you can work while you wait. More

by tabithasellshouses
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
May 24, 2024 -

Modern Toyota responded

Thank you for the positive review, Tabitha! We're glad to hear that you had a great experience with our car service and enjoyed our work station. Feel free to visit us again in the future, and don't hesitate to share your experience with others. Drive safely! Best, The Modern Toyota Team

May 23, 2024

I have purchased 7 vehicles from Modern Toyota and have had a great experience each time. The service department has always been great to work with. Highly recommend. More

by matttuttle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Newberry
May 24, 2024 -

Modern Toyota responded

Thank you for choosing Modern Toyota for your vehicle purchases, Matt! We are thrilled to hear that you have had a great experience each time and that our service department has been excellent to work with. We appreciate your loyalty and recommendation. Looking forward to assisting you with your future automotive needs. Best, The Modern Toyota Team

May 23, 2024

Courtesy great drive up appointment without the hassle, great customer service . Ready to get start on job More

by Cilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
May 24, 2024 -

Modern Toyota responded

Thank you, Cilla, for the 5-star review! We are thrilled to hear that you had a hassle-free drive-up appointment at Modern Toyota. Our team is dedicated to providing excellent customer service and ensuring a smooth experience. We look forward to assisting you with your next vehicle service. See you next time! Best, The Modern Toyota Team

May 17, 2024

I am coming to Modern Toyota WS since 2015 and they are always prompt for your questions or concerns. People in service center at this location are professional and try to serve you in a better way. I More

by varunpatidar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
May 21, 2024 -

Modern Toyota responded

Thank you for being a loyal customer since 2015! We appreciate your kind words about Modern Toyota WS and our service center team. We're glad to hear that you enjoy our multiple cubicles, free wifi, and comfortable waiting area. We look forward to serving you again soon! Best, The Modern Toyota Team

May 16, 2024

The people are lovely, they provide snacks and drinks, the inside has nice places to work. But it's extremely slow every time I go. More

by AD36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Crowley
May 20, 2024 -

Modern Toyota responded

We appreciate your feedback and are happy to hear you enjoyed our comfortable amenities at Modern Toyota. We understand your concern about the wait times. Your satisfaction is important to us, and we would like to discuss how we can improve your experience. Please contact us so we can address this issue promptly. Thank you for choosing Modern Toyota. Best, The Modern Toyota Team

May 14, 2024

Reno is our service advisor rep. Always helpful, seems honest, respectful, friendly. Great service.on our RAV4 More

by timmers1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reno
May 16, 2024 -

Modern Toyota responded

Thank you for sharing your positive experience with Reno at Modern Toyota. We are delighted to hear about the exceptional service you received for your RAV4. We appreciate your kind words and look forward to serving you again in the future! Best, The Modern Toyota Team

May 10, 2024

Super friendly staff. Had to come in for a factory recall and was treated very well. Clean and enjoyable atmosphere. Highly recommend this location. More

by Shanesummarell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee
May 14, 2024 -

Modern Toyota responded

Thank you for the fantastic review, Shane! We are thrilled to hear about your positive experience with Modern Toyota. We strive to provide excellent service in a clean and welcoming atmosphere. We appreciate your recommendation and look forward to serving you again in the future. Best, The Modern Toyota Team

May 06, 2024

To start with Nancy Smith is one of the best sales associates my family and I have ever met! She has sold us 4 of our Toyotas over the last 10 years and we have never regretted one. Rene in service More

by billyvaile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
May 08, 2024 -

Modern Toyota responded

Billy, thank you so much for the wonderful review of your experience at Modern Toyota. Nancy, Rene and Ginger are some of the best at their professions, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Best, The Modern Toyota Team

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