Modern Toyota

Though I didn’t buy my car from this dealership I have always used them for my car maintenance. The team has been phenomenal. Quick, professional and courteous every time. I will continue to use them for always used them for my car maintenance. The team has been phenomenal. Quick, professional and courteous every time. I will continue to use them for all my Toyota needs! More

I love my Tacoma and am very pleased with Modern Toyota and their staff and facilities. and their staff and facilities. More

I was nervous Nilly coming in to buy a new car, after 10 years of not having a car payment. My salesman found a car that was a perfect match for me and the service that weekend was excellent! BUT, he never years of not having a car payment. My salesman found a car that was a perfect match for me and the service that weekend was excellent! BUT, he never once called me afterward to follow up. He didn't call me the day after, he didn't call me a week later, he didn't call me a month after. It was like after I bought that car and left a lot, I was on my own. Now, I don't know if this would have been different if I purchased a brand new car from them. But this was off the used lot. This is a customer service issue that the sales manager needs to address, and implement a definable, accountable, protocol for, immediately. Now, my trip to the service department today was awesome! I had a key fob issue, never got the valet key that was supposed to come with it to lock the glove box, and they took care of me! We're going to set an appointment up for me at the dealership to get that valet key for free and take care of it. The service department is amazing! I was there for about an hour and a half, and everything I saw was done with a smile, courtesy, and with excellence. More

Professional and pleasant service dept personnel. Good information and detail. Very nice atmosphere and nice facilities Good information and detail. Very nice atmosphere and nice facilities More

Great customer service kindness people I have spoke with. Easy to get in and out. Easy to get in and out. More

This dealership truly is phenomenal - from the staff in sales and the staff in the service center, everyone takes excellent care of you! sales and the staff in the service center, everyone takes excellent care of you! More

Great communication at this dealership when having your vehicle serviced. Comfortable waiting area that offers free Keurig coffee, bottled water and Coca-Cola. vehicle serviced. Comfortable waiting area that offers free Keurig coffee, bottled water and Coca-Cola. More

Love these guys they give great service, solid people always pleasant and helpful. Will always service my Toyotas here always pleasant and helpful. Will always service my Toyotas here More

Best waiting lounge I have ever been in. Free coffee and water, wifi beautiful area with individual cubicles. Free coffee and water, wifi beautiful area with individual cubicles. More

Extremely slow service, well over an hour to do an oil change with an appointment . change with an appointment . More