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Modern Toyota
Winston-Salem, NC
1,110 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,110 reviews
April 02, 2025
Very thorough, diligent, and professional. Scheduling service appointment is convenient and easy-they offer a complimentary shuttle as well Scheduling service appointment is convenient and easy-they offer a complimentary shuttle as well More
by Anonymous
Employees Worked With
Courtney Crowley
March 31, 2025
Can to dealer about emergency message on display. as I am driving from Canada to Florida. They are attending to the issue immediately. So far so good. as I am driving from Canada to Florida. They are attending to the issue immediately. So far so good. More
by Willie
Employees Worked With
Cooper Gossett
March 30, 2025
I bought my Toyota Tundra brand new in 2021 from this dealership. I had all regular maintenance performed at this dealership that was included in my warranty. I had a custom built skid plate fabricated f dealership. I had all regular maintenance performed at this dealership that was included in my warranty. I had a custom built skid plate fabricated for my truck and had it installed shortly after purchase and had been on the truck ever since my first service. I recently had another mechanic do some fabrication to that skid plate and he sent me a picture of what he found on the top of my skid plate. Someone in the service department had taken paint and painted the letters "xxx" onto my skid plate with white paint. If your are unaware what the letters "xxx" stand for it is, Piece of xxxx. This is the most egregious thing imaginable from what is supposed to be a reputable business! This is extremely unprofessional for someone from their service department to blatantly graffiti and vandalize a customers vehicle! It's apparently clear what my business and all the money I spent at this dealership means to them. I will never bring another vehicle to any Modern Dealership after this atrocious and despicable act that was performed to my vehicle. More
by johnathanmabe
Employees Worked With
Courtney Crowley
March 28, 2025
I bought new 4Runner here and bought the service plan and I’m getting a hard time about first oil change at 5k miles. It’s a new engine. There is likely residual metal shavings and breaking ware and they wan I’m getting a hard time about first oil change at 5k miles. It’s a new engine. There is likely residual metal shavings and breaking ware and they want me to go 10k miles. Even with this Toyota care thing I bought, I’m getting a hard time and they said they would skip my 10k miles checked up. What the He** did I pay for?! More
by Susan
Employees Worked With
Courtney Crowley
March 26, 2025
This dealership is good. Ricardo is chill. Great help and great service. I recommend this dealership for parents looking for a car for their teen. Ricardo is chill. Great help and great service. I recommend this dealership for parents looking for a car for their teen. More
by Carmine cupani II
Employees Worked With
Ricardo
