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Modern Toyota

Winston-Salem, NC

4.7
1,419 Reviews

3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,419 reviews

September 28, 2026

I schedule my service on line. I am met with good knowledgeable service man. I give my concern and it is taken care of. I watch my video and trust personnel to be honest and give t More

by dorisanntesterman14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Shelton, Courtney Crowley
Sep 28, 2026 -

Modern Toyota responded

Thank you for your wonderful review, Doris! We’re thrilled to hear that you received knowledgeable service and that your concerns were addressed. At Modern Toyota, we strive to provide the best experience for our customers, and we’re glad you felt confident in our team’s honesty and service. We appreciate your trust and look forward to assisting you again in the future! The Modern Toyota Team

September 26, 2026

Sales and financial dept are great . Service dept could use some work ,they need better customer service in the service department More

by lkingsnowball86
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure names
Sep 27, 2026 -

Modern Toyota responded

Thank you for your feedback. We are thrilled to hear that you had a great experience with our sales and financial departments at Modern Toyota. Your comments regarding the service department are invaluable, and we are committed to improving customer service in that area. We appreciate your insights and hope to provide you with an even better experience during your next visit. Please feel free to reach out to us if you have any further concerns. Best, The Modern Toyota Team

September 21, 2026

Great service and complete information. Very knowledgeable and made me aware of any questions I may have the my vehicle status More

by allgood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Lugaro, Courtney Crowley
Sep 21, 2026 -

Modern Toyota responded

Thank you for your wonderful review! We’re delighted to hear that you received great service and found our team knowledgeable regarding your vehicle's status. At Modern Toyota, we strive to provide complete information and support to our customers. We appreciate your feedback and look forward to assisting you again in the future! The Modern Toyota Team

September 16, 2026

I really appreciate having the same service advisor every time I bring my Toyota RAV4 in for maintenance. Modern Toyota is the only place I trust to work on my vehicle. Reno Voss is honest, transparent and a More

by Einstein 2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reno Voss, Courtney Crowley
Sep 16, 2026 -

Modern Toyota responded

Thank you for your kind words! We’re happy you consistently receive excellent service from Reno and that you trust Modern Toyota with your Toyota RAV4. Our team strives to provide honest and transparent service, and it’s great to know we’re meeting your expectations. We look forward to seeing you again for your next maintenance visit! Best, The Modern Toyota Team

September 14, 2026

Everyone was super friendly, wasn’t even here for a car but everybody asked if I needed help with anything. Would highly recommend to anyone, also have a great selection of used cars. More

by lane_butcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anton, Courtney Crowley
Sep 14, 2026 -

Modern Toyota responded

Thank you for your wonderful review, Lane! We’re thrilled to hear that you had a positive experience at Modern Toyota, even when you weren't shopping for a car. Our team takes pride in providing friendly service and we’re glad you noticed! We appreciate your recommendation and hope to see you again in the future. Don't hesitate to reach out if you need anything! Best, The Modern Toyota Team

September 14, 2026

I got my car a few weeks ago from Modern, everything went smoothly. From ordering till I picked it up. The car was supposed to be here within 35 days. I received it in 30 days :). The service time is also fa More

by Benson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Gray
Sep 14, 2026 -

Modern Toyota responded

Thank you for your wonderful review, Benson! We’re thrilled to hear that your experience with Modern Toyota was smooth from start to finish and that you received your car ahead of schedule. It’s great to know that you found our service to be fast and our desk area convenient for your work. We truly appreciate you choosing us as your preferred dealership, and we look forward to serving you again in the future. Safe travels with your new car! Best, The Modern Toyota Team

September 10, 2026

I found this staff to be and informative about the car styles I want to buy More

by biggam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac galeas
Sep 11, 2026 -

Modern Toyota responded

Thank you for your kind words! We’re thrilled to hear that you found our staff at Modern Toyota to be informative about the car styles you want to buy. We appreciate your feedback and look forward to helping you with your next vehicle purchase. Don’t hesitate to reach out if you have any more questions! Best, The Modern Toyota Team

September 10, 2026

By far The Best buying experience we have ever had! ! Our experience with Darrin, our sales rep was amazing! We have a new friend!! And the Service Department has been wonderful to work with! Always so More

by Joeysnow56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Sep 10, 2026 -

Modern Toyota responded

Thank you so much for your wonderful review, Joey! We’re thrilled to hear that your experience at Modern Toyota was the best you’ve ever had. It’s great to know Darrin made such a positive impact, and we appreciate your kind words about our Service Department as well. Enjoy your new Toyota Crown—it’s truly a remarkable vehicle! Looking forward to seeing you again soon! The Modern Toyota Team

September 08, 2026

I've bought three Tacomas from Modern Toyota. I've had great experiences with the sales, service, and parts departments. I highly recommend Modern Toyota. More

by RalphC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Sep 08, 2026 -

Modern Toyota responded

Thank you for your amazing review, Ralph! We’re thrilled to hear that you’ve had great experiences with our sales, service, and parts departments while purchasing three Toyota Tacomas. Your recommendation means a lot to us and we look forward to assisting you again at Modern Toyota! The Modern Toyota Team

September 05, 2026

Bought my car with no pressure and hype. Service is never a problem. Will get nect car here More

by prennchico
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Sep 05, 2026 -

Modern Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience purchasing your car at Modern Toyota without any pressure. Our team is dedicated to providing excellent service, and we're glad to know you felt that during your visit. We look forward to assisting you with your next car! Best, The Modern Toyota Team

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