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Modern Toyota

Winston-Salem, NC

Overview
Reviews
Vehicles
4.7
1,385 Reviews
Call Dealership (336) 785-3100
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3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,385 reviews

August 03, 2026

Always impressed with the service at this dealership. The are professional & always go the extra mile to answer all of my questions. The concierge has been very helpful each time I visit and keeps me u More

by kpsaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Newberry
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Aug 03, 2026 -

Modern Toyota responded

Many thanks for this kind review! We’re glad to hear that you’re always impressed with the service at Modern Toyota. Our team strives to be professional and to go the extra mile for our customers, and we’re glad to know that our concierge has been helpful in keeping you updated. We appreciate your feedback and look forward to assisting you again on your next visit! Best, The Modern Toyota Team

August 01, 2026

I came in for servicing maintenance. I came earlier than my scheduled time. I pulled up and Jason Osbourne (Lane Manager) was there to assist me in no time. He explained what would take More

by Anjelaaustin18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Osbourne
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Aug 01, 2026 -

Modern Toyota responded

Thank you for your wonderful review, Anjela! We’re pleased to hear about your positive experience during your service visit at Modern Toyota. It’s great to know that Jason was able to assist you promptly and ensure you were comfortable while you waited. We’re also glad you enjoyed our service status updates and the amenities in our waiting area. Our team appreciates your recommendation and looks forward to seeing you again! Best, The Modern Toyota Team

July 31, 2026

I have been Zaoon here since 12:15. I was notified at 1:00 that u were just now starting on the state inspection of my 2024 Toyota. Lli have been here soon b 1 hrs. I am cold in here. H More

by mvypierce
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Aug 02, 2026 -

Modern Toyota responded

Thank you for your feedback. We understand that your time is valuable and that waiting can be uncomfortable, especially in cold conditions. We appreciate your patience while our team completes the state inspection on your 2024 Toyota. If you have any further questions or need assistance, please feel free to reach out to our team at Modern Toyota. Thank you for choosing us. Best, The Modern Toyota Team

July 24, 2026

I would recommend this dealership, they were easy to work with and made the process of buying a car easy and very flexible. More

by Graceelizabeth513
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James burnette
Report | Print
Jul 25, 2026 -

Modern Toyota responded

Thank you for your positive review, Grace! We're thrilled to hear that you found Modern Toyota easy to work with and that we made your car buying experience flexible and seamless. Your recommendation is appreciated, and we look forward to assisting you again in the future! The Modern Toyota Team

July 23, 2026

Great service. Great service advisors. Anton Bronson helped me for my second service. I had a great experience. More

by zawicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anton Bronson
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Jul 24, 2026 -

Modern Toyota responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with Anton and our service team during your second service visit at Modern Toyota. We truly appreciate your feedback and look forward to serving you again in the future! Best, The Modern Toyota Team

July 21, 2026

Service is always prompt and enjoyable. Facility is very modern, clean and perfect for waiting area. More

by Luu.dinh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Jul 21, 2026 -

Modern Toyota responded

Thank you for your fantastic review, Luu! We’re thrilled to hear that you always find our service prompt and enjoyable. At Modern Toyota, we strive to create a welcoming and clean environment for our customers. We look forward to seeing you again soon! Best, The Modern Toyota Team

July 20, 2026

Awesome facility. People here are friendly and they have free drinks. Knowledgeable staff makes it even better. More

by encirclepete
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ginger NewberryI
Report | Print
Jul 20, 2026 -

Modern Toyota responded

Thank you for your kind words! We’re pleased to hear you enjoyed your experience at Modern Toyota. Our team takes pride in providing excellent service and a welcoming atmosphere. We look forward to seeing you again soon! The Modern Toyota Team

July 17, 2026

Wait time for a battery is 1. 5 hours. Oil change is 1.5 hours. State inspection is well over an hour. More

by Elvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen shelton
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Jul 17, 2026 -

Modern Toyota responded

Thank you for sharing your experience with us, Elvis. We understand that wait times can be a concern, and we appreciate your feedback regarding the battery replacement, oil change, and state inspection. At Modern Toyota, we strive to provide efficient service while ensuring quality. If you have any further concerns or suggestions, please feel free to reach out to us directly. We value your input and hope to serve you better in the future. The Modern Toyota Team

July 16, 2026

All the staff were amazing and friendly! ! Love coming here! Everyone is so helpful! Will be back! More

by tfthompson0622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage and Ginger
Report | Print
Jul 17, 2026 -

Modern Toyota responded

Thank you for the great feedback! We’re so glad to hear that you found our staff at Modern Toyota amazing and friendly. We appreciate your kind words and look forward to welcoming you back soon! Best, The Modern Toyota Team

July 16, 2026

Experience with sales person is great,also environment is nice..I did regular service here More

by sreenuorama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Jul 16, 2026 -

Modern Toyota responded

Thank you for your wonderful review! We’re glad to hear that you had a great experience with our sales team and enjoyed the environment at Modern Toyota. It’s also great to know that you trust us for your regular servicing needs. Your feedback is appreciated, and we look forward to assisting you again in the future! Best, The Modern Toyota Team

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