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Modern Toyota

Winston-Salem, NC

4.8
1,123 Reviews

3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,123 reviews

April 25, 2025

Thank you for great customer service and helping me out with the information for my recall. More

by Lynn.bryant84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Von
Apr 25, 2025 -

Lynn.bryant84 responded

Thank you

April 24, 2025

Excellent service department with nice waiting area. Ginger was very friendly and extremely nice to all customers. More

by tkmabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Apr 24, 2025 -

Modern Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with our service department and that you enjoyed our waiting area. Ginger will be delighted to know that her friendliness made an impact. We appreciate your feedback and look forward to seeing you again at Modern Toyota! Best, The Modern Toyota Team

April 17, 2025

Their staff is always very courteous and helpful, havé had several vehicles bought and serviced at this dealership More

by gloria
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
René Lugaro and Isaac Okin, Courtney Crowley
Apr 17, 2025 -

Modern Toyota responded

Thank you for your fantastic review, Gloria! We're glad to hear that you've consistently had positive experiences with our courteous and helpful staff at Modern Toyota. It’s always a pleasure to serve valued customers like you. We look forward to assisting you with your future vehicle purchases and services! Best, The Modern Toyota Team

April 17, 2025

Quick, easy and efficient with how they are with the guest. They can answer any questions you might have. They can help you find a solution. More

by Amanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Apr 17, 2025 -

Modern Toyota responded

Thank you, Amanda, for your amazing feedback! We appreciate your kind words about our team's efficiency and willingness to assist. At Modern Toyota, we strive to provide quick and effective service to all our guests. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again! Best, The Modern Toyota Team

April 16, 2025

The staff is exceptional, especially Rene Lugaro, in service. They treat their customers with respect and kindness and honesty. More

by bacrews48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Lugaro, Courtney Crowley
Apr 16, 2025 -

Modern Toyota responded

Thank you for your kind words! We truly appreciate your feedback about our exceptional staff, especially Rene. At Modern Toyota, we strive to treat every customer with respect and honesty, and I'm glad to see that reflected in your experience. We look forward to welcoming you back next time! Best, The Modern Toyota Team

April 14, 2025

Been using Modern Toyota for a handful of years to buy our work vehicles and get my truck serviced. Everyone is knowledgeable and courteous. From helping me buy my truck to servicing to recalls with my mo More

by Jacob Holder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Barco, Courtney Crowley
Apr 15, 2025 -

Modern Toyota responded

Thank you so much for your kind words, Jacob! We truly appreciate your loyalty to Modern Toyota over the years. It's great to hear that you find our team knowledgeable and courteous while helping you with your truck and servicing needs. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Best, The Modern Toyota Team

April 14, 2025

Best sales and service I have ever experienced. I am 76 years old i’ve been to a lot of dealerships More

by Jestricker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t no
Apr 15, 2025 -

Modern Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that you had the best sales and service experience at Modern Toyota. It means a lot to us, especially coming from someone with your extensive dealership experience. We hope to see you again soon! Best, The Modern Toyota Team

April 14, 2025

Quick and efficient with service. Very attentive and accommodating while we are waiting. We are always met with a smile! Any concerns I’ve have they are able to get me in right away a More

by Olivarezsm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Beck
Apr 15, 2025 -

Modern Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you found our service quick and efficient, and that our team was attentive and accommodating during your visit. At Modern Toyota, we always strive to meet our customers' needs with a smile. We appreciate your trust in us for your car needs and look forward to serving you again in the future! Best, The Modern Toyota Team

April 12, 2025

Customer service reps are friendly and helpful. They are accommodating and efficient with getting you in and out in a timely manner. More

by sm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MJ Rahmani
Apr 13, 2025 -

Modern Toyota responded

Thank you for your kind words! We at Modern Toyota are thrilled to hear that our customer service team was friendly, helpful, and efficient during your visit. We strive to provide a timely experience for all our customers. We look forward to seeing you again soon! Best, The Modern Toyota Team

April 10, 2025

They are great. Reno showed me the problem with my tire and suggested what to do. More

by beth.holcomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Apr 10, 2025 -

Modern Toyota responded

Thank you for your kind words, Beth! We’re thrilled to hear that Reno was able to assist you with your tire issue at Modern Toyota. Our team is dedicated to providing top-notch service and solutions. We hope to see you again soon! Best, The Modern Toyota Team

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