Back

Modern Toyota

Winston-Salem, NC

4.8
1,181 Reviews

3178 Peters Creek Parkway

Winston-Salem, NC

27127

Directions

By Type

Showing 1,181 reviews

July 28, 2025

My battery in my Camry was dead as a door nail this morning. I called my dealership, Modern Toyota of Winston-Salem. They told me just to bring it in and they would check the battery. I pulled out o More

by Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Jul 28, 2025 -

Modern Toyota responded

Thank you, Dale! We're glad about your positive experience at Modern Toyota of Winston-Salem, especially with Cooper's efficient assistance in getting your Toyota Camry's battery replaced under warranty. It's great to know you enjoyed the complimentary car wash as well. We appreciate your feedback and look forward to serving you again. Best, The Modern Toyota Team

July 25, 2025

Scott Beckwith has been my family's service advisor for my multiple Toyotas since we moved to North Carolina 6 years ago. He goes above and beyond EVERY time a vehicle is brought in for service. He knows More

by mccev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Beckwith, Courtney Crowley
Jul 25, 2025 -

Modern Toyota responded

Thank you for your kind words! We're thrilled to hear that Scott has been such an excellent service advisor for your family at Modern Toyota. It's wonderful to know he provides personalized care and goes above and beyond for your vehicle service needs. We truly appreciate your trust in us and look forward to continuing to serve you in the future! Best, The Modern Toyota Team

July 24, 2025

They were so helpful and tried different avenues to accommodate my budget and price range. My salesman was Marshall Brown and the sales manager was Kevin. Both tried very hard to make sure I got an SUV More

by mawillard14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 25, 2025 -

Modern Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that Marshall and Kevin were so helpful in assisting you with your SUV purchase and accommodating your budget. At Modern Toyota, we strive to provide great service and it's fantastic to know we achieved that during your visit. We look forward to seeing you again and assisting with any of your future vehicle needs! Best, The Modern Toyota Team

July 23, 2025

Love the service at this dealership! Everyone I have met with has been kind, explained any issues well, and has been honest about repair priorities. Great waiting and work space too! More

by Bella A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
Jul 23, 2025 -

Modern Toyota responded

Thank you so much for your kind words, Bella! We at Modern Toyota are thrilled to hear that you had such a positive experience with our team. It's great to know that our service and communication made an impression. We look forward to welcoming you back for any future service needs! Best, The Modern Toyota Team

July 22, 2025

They do what they say. If an error occurs they correct it. Schedules are kept. More

by brad.underdal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Jul 22, 2025 -

Modern Toyota responded

Thank you for your positive review, Brad! We appreciate your kind words about our commitment to keeping our schedules and correcting any errors that may occur. We strive to provide the best service possible at Modern Toyota. We hope to see you again soon! Best, The Modern Toyota Team

July 19, 2025

This team is wonderful. They are always knowledgeable, friendly, professional, and welcoming. We always know we sre in good hands. I could not say enough great things about More

by Melissa.beasley0602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Shelton
Jul 19, 2025 -

Modern Toyota responded

Thank you so much for your kind words, Melissa! We truly appreciate your positive feedback and are thrilled to hear that you always have a wonderful experience with our knowledgeable and friendly team at Modern Toyota. Your satisfaction is our priority, and we look forward to serving you again in the future! Best, The Modern Toyota Team

July 19, 2025

I had an appointment scheduled for Saturday July 19th at 1045 for a tire rotation, oil change, and alignment. I called the service representative at 1227 and was told the service had not even started and h More

by samw9508
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Shelton
Jul 20, 2025 -

Modern Toyota responded

Thank you for your feedback, Sam. We understand your frustration regarding the wait times and lack of communication during your recent visit to Modern Toyota. Your experience is important to us, and we appreciate you bringing these concerns to our attention. We are committed to improving our service processes to enhance our customers' experiences. If you'd like to discuss this further, please feel free to reach out to us directly. Thank you for choosing Modern Toyota. Best, The Modern Toyota Team

July 17, 2025

I love the place they offer free water and coke they also have a very good food selection, they are clean and very nice staff More

by Paytonhester2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Jul 17, 2025 -

Modern Toyota responded

Thank you for your wonderful review, Payton! We’re thrilled to hear that you enjoyed the refreshments and the food selection at Modern Toyota. Our team takes pride in providing a clean and friendly environment for our customers. We look forward to welcoming you back for your next visit! Best, The Modern Toyota Team

July 17, 2025

The man that spoke to me when I pulled into the service area was super friendly! It was very clean, offered drinks and snacks. Very relaxing wait while my car was being worked on! More

by khhawks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Jul 17, 2025 -

Modern Toyota responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience at Modern Toyota. It's our goal to make your visit comfortable and enjoyable with our clean surroundings and complimentary snacks. We look forward to seeing you again for your next service! Best, The Modern Toyota Team

July 17, 2025

Wonderful service and people. Sent a video of my car showing me work that needed to be done. Was really nice to actually see the concerns. Stephen Shelton works with me in the More

by sabakerdds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Shelton
Jul 17, 2025 -

Modern Toyota responded

Thank you for your fantastic review! Our team is thrilled to hear that you had a wonderful experience at Modern Toyota. It’s great to know that Stephen was able to assist you effectively and that the video updates made a difference in your experience. We appreciate your recommendation and look forward to seeing you next time! Best, The Modern Toyota Team

1
...