Modern Nissan of Hickory

Dream Car-December, 2015 I purchased the car of my dreams in December, 2015. I drove 2.5 to 3 hours to Modern Nissan of Hickory after seeing the car on their website. When I a I purchased the car of my dreams in December, 2015. I drove 2.5 to 3 hours to Modern Nissan of Hickory after seeing the car on their website. When I arrived I was greeted by Mr. Russell Taylor. I told him the car that I wanted to see. I test drove the car, loved it, as I knew I would. We talked financing. I thought I had secured the best financing possible. However, Lonnie was able to get me a better financing package. This was the absolute best car buying experience ever. There was no pressure. They did not try to show/sell me another car. I had to leave as I wanted to get home before it got dark. They allowed me to complete the financing over the internet. They even delivered the car to me. This was just the best car buying experience ever! More

Poor service My mother in law and I stopped in last week to view one of the two Juke Nismos they have. We waited for 10 minutes outside and no one even bothered to My mother in law and I stopped in last week to view one of the two Juke Nismos they have. We waited for 10 minutes outside and no one even bothered to come help. So, she went inside to get help and Jeff Ford came out and he didn't seem like he wanted to help. He came off as if we were an inconvenience. Pretty much an annoyed dick. So, we left. I wanted to give them another chance and we went back up there later that evening, this time with my father in law and my other half. We stood outside for 20 minutes!! And NO ONE came out to help!! So my father in law and I walked inside to get help and NO ONE would help! No one even looked our way. No greeting, nothing! I want a black Nismo juke, but I'll go buy from someone else. People that actually WANT to sell a car. More

Great detailing After a couple of spots appeared on my inside moonroof cover after closing it one day, and me trying to get the spots off myself and making two big sp After a couple of spots appeared on my inside moonroof cover after closing it one day, and me trying to get the spots off myself and making two big spots, I called and took my Murano to Modern Nissan Hickory, and after a couple of hours the detailing guy had it looking like new. We didn't think we needed to pay for anything, because the inside of your moonroof shouldn't get anything on it anyway. And thanks to the manager there and Russell Taylor, we didn't pay a thing. I don't know the detailing workers name, but he did a great job. We appreciate all they did, and we were told to bring it back if anything like that happen again and they would take care of it instead of us trying to get something on our own. Again, they did a great job and we appreciate it greatly! More

Great Experience at Modern Nissan ! Just purchased my 3rd Nissan Altima. A great big "Thank you" to Russell Taylor and Ben Moseley for meeting my car payment goal. I let them know what I Just purchased my 3rd Nissan Altima. A great big "Thank you" to Russell Taylor and Ben Moseley for meeting my car payment goal. I let them know what I was looking for and they exceeded all expectations. More

flawless as always Bought my 6th car from them first time under the Modern name. Luke was great , when I arrived they sold the car I wanted , so they found another with Bought my 6th car from them first time under the Modern name. Luke was great , when I arrived they sold the car I wanted , so they found another with the features I and price at another dealership. The next day they had my car. Though upside down on trade they got me into the car with fantastic financing. Thanks Modern love the 2015 altima sv. More

Poor staff I received a promotional card in the mail and came by your dealer ship to see if they could do anything for me. No one waited on us so we left. Manage I received a promotional card in the mail and came by your dealer ship to see if they could do anything for me. No one waited on us so we left. Manager called to apologies and gave us a free tank of gas. So we returned. Told the dealership that we was just looking because we already had a car through Honda and was up side down in it. Well they keep trying to help us get out of our Honda and get something from them. They said that they could work something out. Well days went by and I had to call them. Sid they might could get me in a leased car. Days went by again, I had to call. Said they couldn't help us. It was just the worst experience I ever had at a dealership, they r not customer friendly. I will go back to Honda I trade with them every two years and they r very customer friendly. The sale people at Nissan Needs more training. My experience left a bad taste in my mouth. bonniecwhite@charter.net More

Horrible attempt at buying a vehicle I went to this dealership to buy a new 2016 Frontier, 4x4, SV package, extended cab. I had gone to Truecar to see what others had paid for this same I went to this dealership to buy a new 2016 Frontier, 4x4, SV package, extended cab. I had gone to Truecar to see what others had paid for this same exact truck ($27500 average) and the salesperson came back with a guarantee price of $30500. When I told him that was too high his attitude was "take ir or leave it" so I left. I called the next day to speak with the manager (Lonnie someone) and the operator told me that they were too busy to talk with me over the phone, that I would need to come in. These are the kinds of tactics that really make buying a car an awful experience. I still would like to buy a truck, but this place needs some new leadership and stop with the lying to the customer about how the pitiful price is the lowest around and how no one can beat the $30,500 price tag. There are around 25 people in my area that have beat that deal all to pieces. Thank God for Truecar. One more thing: I am convinced that the positive reviews on this site are from the people that work there. More

Quick Friendly staff with sense of humor. Uncomplicated no xx process leaves little to desire that needs to be improved. The chairs in the lobby are the mos Friendly staff with sense of humor. Uncomplicated no xx process leaves little to desire that needs to be improved. The chairs in the lobby are the most uncomfortable place to sit on or negotiate a car purchase, deals should be done on more comfy chairs and more private. They get a "Fair" on Price because they didn't look like they gave me the bottom line, car dealers never do ;-) More

Great Customer Service We arrived late on a Friday evening and Jeff (salesman) took us on in and actually sold us a car that evening. Darius in Finance was excellent and wi We arrived late on a Friday evening and Jeff (salesman) took us on in and actually sold us a car that evening. Darius in Finance was excellent and willing to stay also to get a car sold to us! More

friendly environment Everyone was really nice . I would like to thank Russell Taylor for his hard work in helping me get a car. He was very professional. Everyone was really nice . I would like to thank Russell Taylor for his hard work in helping me get a car. He was very professional. More