Modern Nissan of Hickory

Best experience ever at car dealership. Salesman and Finance Officer both professional, knowledgeable and friendly. Salesman and Finance Officer both professional, knowledgeable and friendly. More

Was a great experience with great staff. Would buy a Nissan from Modern Hickory again. Would buy a Nissan from Modern Hickory again. More

Excellent professional service with a personal you hi appreciate the Service agent that is very good in his professional position p appreciate the Service agent that is very good in his professional position p More

I had a very disappointing experience dealing with Steve Lee regarding a 2020 Nissan Pathfinder. Steve told me the vehicle needed to be serviced and that it would be ready for me on Friday, September 18. Lee regarding a 2020 Nissan Pathfinder. Steve told me the vehicle needed to be serviced and that it would be ready for me on Friday, September 18. Based on that conversation, I understood that I would have the opportunity to move forward with the vehicle once it was ready. Instead, I received a text saying, “Hi Shika, just want to let you know the Pathfinder has been sold.” Given our prior conversation, I was disappointed that no one contacted me directly to discuss the situation. I was also told afterward that I had been advised to put down a deposit to hold the vehicle. I do not recall being told that a deposit was required or that I needed to place one, and I had a witness present during our conversation who can confirm that a deposit was not discussed. I understand that a vehicle can be sold to another customer, but the communication in this situation was unclear and left me feeling that I had not been given accurate information about what was required to move forward. Based on my experience, I would not be comfortable relying on the communication provided here, and I would encourage anyone considering purchasing a vehicle to make sure every detail is clearly confirmed in writing before proceeding. More

They changed my air and cabin filter in my 2024 Kicks price of both filters were about 40 dollars took 20 minutes to do charged me 160 dollars total so for 20 minutes labor they charged me 120 dollar peo price of both filters were about 40 dollars took 20 minutes to do charged me 160 dollars total so for 20 minutes labor they charged me 120 dollar people I thought were honest just screwed an old man over really disappointed More

I came in after my Nissan Rogue was totaled, I was shaky and didnt know what I could afford.. Brandon worked with me and helped me buy a new 2026 Nissan Kicks the color I wanted and with so much many more a and didnt know what I could afford.. Brandon worked with me and helped me buy a new 2026 Nissan Kicks the color I wanted and with so much many more additions. He was k I nd and the dealership management made sure I knew that they would help me fill out my gap insurance papers if I needed help. Going with Nissan is more than a dealership, they become an extra family. More

Very clean and welcoming and very knowledge able salesmen and finance people. Gave a lot of options and finance people. Gave a lot of options More

Took my 2015 nissan sentra in for a transmission fluid and strainer plus filter change with gasket. To be told nissan doesn't recommend a filter or strainer change when changing fluid. I was charged for 9 and strainer plus filter change with gasket. To be told nissan doesn't recommend a filter or strainer change when changing fluid. I was charged for 9 quarts . 9 quarts is fully flushing the transmission and changing the strainer and filter. Matter of fact typical 8 quarts. Now just changing the fluid is typically 4 to 5 quarts without a full flushing. Why would I be charged for 9 quarts and half done job? More

Brandon Wright did a fantastic job, no pressure The process was quick and easy, everyone there was very friendly. process was quick and easy, everyone there was very friendly. More

All employees are very courteous. I appreciate the video from the service department. The mechanics are all very well qualified and informative. I appreciate the video from the service department. The mechanics are all very well qualified and informative. More