Modern Nissan of Hickory
Hickory, NC
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I had a great experience purchasing my new Titan because of the friendly and competent service of Mr. Navarrete. He did not pressure me to buy the vehicle that I purchased but was there to answer any of the of the friendly and competent service of Mr. Navarrete. He did not pressure me to buy the vehicle that I purchased but was there to answer any of the questions that I had about Titan trucks. The whole process of purchasing my truck went smoothly and efficiently. Mr. Navarrete made shopping for a new truck a pleasant and rewarding experience. More
My overall experience with CrossRoads Nissan of Hickory was excellent. The sales manager Nathan Watson, General Manager, and Sales Person Jeff Ford done everything they could to make the deal happen. The was excellent. The sales manager Nathan Watson, General Manager, and Sales Person Jeff Ford done everything they could to make the deal happen. The atmosphere was comfortable, and Jeff Ford made sure that I knew all the bells and whistles with my Nissan Frontier. This is why I have gave such a high score overall. More
My experience with Crossroads Nissan was exceptional! I would definitely recommend this vehicle (2013 Maxima), dealership and representatives to other people! Keep up the wonderful work in Hickory! would definitely recommend this vehicle (2013 Maxima), dealership and representatives to other people! Keep up the wonderful work in Hickory! More
My husband and I are shopping for a new or used Nissan . My husband and I are shopping for a new or used Nissan . We had a great experience with our salesman ( Charles Stevens) he went over and above to he My husband and I are shopping for a new or used Nissan . We had a great experience with our salesman ( Charles Stevens) he went over and above to help us with a car. I would advise anyone to meet with him to get their next new or used car. More
I recently purchased a vehicle from this dealership and I had a couple of issues concerning some promises made by 2 staff members that were not followed through on. I was contacted by Jeannette Sanger as so had a couple of issues concerning some promises made by 2 staff members that were not followed through on. I was contacted by Jeannette Sanger as soon as she learned of these issues. She was excellent. She was very apologetic and understanding. She made it a priority to make things right. It has been 4 days since she contacted me and both issues have been taken care of. I had written this dealership off completely after the original incidents. Once I was contacted by Jeanette she completely changed my mind. It is unfortunate that this whole situation took place but luckily they have an employee like Jeanette that was willing to step in and do what it took to make sure I was a satisfied customer. More
Our experience at this dealership was pleasant and productive. My husband and I had been searching for me a vehicle that would not hurt my back. I have two discs in my back that are bad among some oth productive. My husband and I had been searching for me a vehicle that would not hurt my back. I have two discs in my back that are bad among some other health problems we did not discuss. We gave our salesman several obstacles to overcome. But, he, Josh Turner, was courteous, a hard worker and actually listened to what we needed and how much we could afford in a monthly payment. We appreciate him and all he and the dealership has done for us. Sincerely, Jeanine & Kenneth Wallace More
The staff are very courteous and helpful, and went out of their way to make sure I got the vehicle that I wanted and the payments to fit my budget. their way to make sure I got the vehicle that I wanted and the payments to fit my budget. More
After buying my new Nissan Altima, even after the sale, I have gotten excellent customer service. I work 12 hour shifts, so coming in during business hours is not usually practical for my work schedule. I have gotten excellent customer service. I work 12 hour shifts, so coming in during business hours is not usually practical for my work schedule. If you need anything, they are always willing to work around the customer's schedule. They are honest people and not your typical dealership looking to rip off the customer. Sarah is awesome!!! I have her personal cell phone number if I ever run into any problems, all I have to do is pick up the phone! All phone calls and text messages are promptly answered. She knows EVERYTHING about the Nissan products and even owns one herself. Sarah is a GREAT sales woman and I highly recommend her!! More
My husband had a 2010 Pathfinder which he really liked but due to lack of leg room he decided to trade for a 2013 Pathfinder due to extended leg room in the front. Charles Stevens was the salesman and I but due to lack of leg room he decided to trade for a 2013 Pathfinder due to extended leg room in the front. Charles Stevens was the salesman and I was very impressed with how friendly he was and the fact that he did not try to push the Pathfinder on us, plus how he explained many of the different features of the newer Pathfinder. I have always bought a Toyota Camry every time I traded since 1990 and was in the process of selling my 2010 Camry XLE but while at Crossroads Nissan with my husband I decided to look at the Maxima. But when I saw the new Altima SL I knew this was the vehicle I wanted. I told Charles I would be back the next week to check on it. He called me after a week to see if it was convenient for us to drive by and after driving the vehicle and having Charles again explain all the extras the car came equipped with we decided to purchase a second new vehicle from him within a week, that is just how good a salesman he is. I also have to give praise to Nathan Watson for his part in closing both deals. He was friendly and professional and it was a pleasure to do business with him. Our 2010 Pathfinder was purchased at Anderson Nissan but we always had any service needed at Crossroads Nissan and have always been treated with courtesy and speed. There really has not been anyone there who has not been very cordial to us every time we have ever gone to the dealership. We would recommend them to people who are interested in buying new or used vehicles due to our positive experience. More