
Modern Mazda
Thomaston, CT
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An easy purchase We went to Modern Mazda Dodge this weekend to look at a used Toyota FJ Cruiser. We got there early to look at the vehicle before they opened. Ali Rile We went to Modern Mazda Dodge this weekend to look at a used Toyota FJ Cruiser. We got there early to look at the vehicle before they opened. Ali Riley came up to us before he even went into start his day. He let us check out the truck while he was in a morning meeting and then came back to help us out. Ali and the entire staff were very low pressure, and worked with us to get to a price that was absolutely fair. It has been over a decade since I had to purchase a car and I expected the worst. I found this experience the exact opposite. The hardest part was deciding which vehicle was the right one. Ali and Mark made everything else easy. Modern will be the first stop I make when the time comes to get another vehicle. More
Superior Customer Service! We were extremely impressed with the efficiency and professionalism Ali Riley at Modern Mazda granted us. Normally going to the dealer is a drag, he a We were extremely impressed with the efficiency and professionalism Ali Riley at Modern Mazda granted us. Normally going to the dealer is a drag, he arranged everything for us, the transaction after the initial visit was done through quick phone calls and texting. He kept his word along the way, stating that the finance person Mark would call us and everything went as planned. The next day the van was set and ready as promised. I would definitely recommend Ali and this team, thank you! More
Thanks Modern Mazda and Ali Riley Just wanted to share my experience with Modern Mazda. Yesterday we walk into Modern Mazda with no hopes of financing a car due my damaged credit. Howe Just wanted to share my experience with Modern Mazda. Yesterday we walk into Modern Mazda with no hopes of financing a car due my damaged credit. However, after meeting and working with Ali Riley we were fortunately to not only find a truck in our price range but also help us drive off the lot with our dream car within hours. Ali Riley was defiantly pleasant and patience. Thank you Ali for all your help. More
Great customer service Modern Mazda transformed the auto purchase experience into a friendly and informative process which perfectly matched my needs with the CX-5. Product Modern Mazda transformed the auto purchase experience into a friendly and informative process which perfectly matched my needs with the CX-5. Product/Sales Consultant (Kim Galada) was professional, supportive, and a great listener in her approach to customer service. At the conclusion of the entire experience, which also involved dealer sponsored financing, I felt completely satisfied. More
Best small town dealership I just purchased a new Dodge Ram from modern motors Ali Riley was the sales person just like to say he did a excellent job everything went very well I just purchased a new Dodge Ram from modern motors Ali Riley was the sales person just like to say he did a excellent job everything went very well More
Vinny was Great! We bought a Honda Ridgeline a month and a half ago and worked with Vinny Valenti. The truck has been great, the price was right, and Vinny was very g We bought a Honda Ridgeline a month and a half ago and worked with Vinny Valenti. The truck has been great, the price was right, and Vinny was very good to work with. I stepped on the lot simply curious if they had anything in our price range with good quality and low miles, and Vinny worked to find us something that would meet what we wanted. Friday morning I popped in with my 2 young kids and he was very friendly and did what he could to set us up quickly. We picked it up with my husband that evening, and everybody there was very nice. I would definitely recommend working with Modern Mazda, and especially with Vinny! More
Great dealership This is the second truck I leased, and both times I had good personnel. The service & Parts Department have good customer service every time I have b This is the second truck I leased, and both times I had good personnel. The service & Parts Department have good customer service every time I have been there. More
Top Notch Dealer! I have purchased a lot of cars in my lifetime and I can truly say that Modern Mazda is the best dealership I have ever encountered. Buying my new CX5 I have purchased a lot of cars in my lifetime and I can truly say that Modern Mazda is the best dealership I have ever encountered. Buying my new CX5 was a seamless process with a professional team taking care of all the details. There was no hardcore sales pitch, just excellent, friendly, and efficient service. More
Satisfied customer I've bought two Mazda CX-5s from Modern and been very happy with the way the sales process has gone in each instance. I actually had the first vehicle I've bought two Mazda CX-5s from Modern and been very happy with the way the sales process has gone in each instance. I actually had the first vehicle. a 2014 (purchased in 2013), for three years, and had no plans for a new one because I still had two years to go in paying off the loan. However, out of the blue, I was contacted in May 2016 by my original sales rep, Kim Gelada, who proposed the idea of my upgrading to the latest model and said she thought it could be arranged that my monthly payments would be about the same (provided I made another down payment comparable to my original one). Needless to say, this sounded appealing since I drive a lot for my job, and had put nearly 90,000 miles on the car during those first three years. What I probably appreciated the most, however, was that Kim took a low-key sales approach and did not apply any pressure once I indicated some interest. I actually waited several weeks to get back to her, and when I did, the low-interest rate she'd offered me was about to expire because it was the last day of the month. Not wanting to pull the trigger quite that quickly, I decided to wait and see if the same interest rate would be available the next month. When Kim learned that was the case, she called me back the following day and then arranged for a car in my desired color to be delivered within about 10 days. More
Highly recommend Walked in not sure I was ready to purchase but after taking a test drive with "Fish" and listening to his very knowledgable explanation of the feature Walked in not sure I was ready to purchase but after taking a test drive with "Fish" and listening to his very knowledgable explanation of the features and benefits of the car and a bit of Mazda's history and approach to manufacturing, I walked out as a proud owner of a CX-5. Love the car and this dealership took all of the headaches away from purchasing a new vehicle. Great job! More