Modern Mazda

No distance is too great for excellent customer service! I had already been a satisfied customer with Modern Mazda for more than a year. In February of 2015, salesperson Kim Gelada and the Marc MacDonald in I had already been a satisfied customer with Modern Mazda for more than a year. In February of 2015, salesperson Kim Gelada and the Marc MacDonald in the financing department did an excellent job with the lease of my 2015 Mazda 3. I have been a fan of Modern Mazda and their cars ever since. But as we know all too well, it's in times of trial and misfortune that true integrity and customer service excellence rise to the top. When my car got totaled and I felt like my world was spinning out of control, it was Kim and Marc who came to the rescue. In very short time, Kim got me into an other car and reassured me throughout the entire process that she "had my six." The very same can be said for Marc who guided me through the process with getting me back on the road. Both Kim and Marc ~ as well as the entire team at Mazda Motors ~ made me feel like all would be put right again. I live in Dutchess County, New York. But I drive an hour into Connecticut because I know that once I arrive at Modern Mazda I will be treated with dignity, respect, and like family. Anyone can sell a car, but building relationships keep you coming back! More

Modern Maza is Top Notch Modern Mazda staff is always top notch in our book. After traveling more than an hour, we always get friendly, welcoming hellos from everyone when we Modern Mazda staff is always top notch in our book. After traveling more than an hour, we always get friendly, welcoming hellos from everyone when we walk in. Our salesperson Kim Gelada helps us the moment she takes our call even when we ask her to get us a vehicle "immediately" (our Mazda 3 was totaled last week). Marc MacDonald takes us through the finances cheerfully and effortlessly. The service department gets us in and out quickly -- they even wash our vehicles when we bring our Mazdas in for their regular service. We couldn't be happier to have Modern Mazda in our corner and we highly recommend them. More

2016.5 CX-5 We call our purchase a drive by. We were meeting up with someone for another reason and just stopped to pass some time. 2.5 hours later we were dr We call our purchase a drive by. We were meeting up with someone for another reason and just stopped to pass some time. 2.5 hours later we were driving out with a CX-5. Our salesperson Jose Medina made the decision easy. Personable and straight talking. No corney sales pitch. Now go get one for yourself. More

Ali RIley Ali helped me out with a lease of a 2016 Challenger. I had a great experience not only with him personally, but the entire dealership staff. It was Ali helped me out with a lease of a 2016 Challenger. I had a great experience not only with him personally, but the entire dealership staff. It was a totally hassle free experience and I would certainly recommend anyone to go to them for their buying and leasing needs! More

Ali Riley sales person good experience with dealership and Ali Riley was a good sales person to deal with , it was a good experience and would recommend them to others to tr good experience with dealership and Ali Riley was a good sales person to deal with , it was a good experience and would recommend them to others to try More

Kim at Modern Mazda! I had a wonderful experience at Modern Mazda in Thomaston, CT. I had my heart set on a Jeep Grand Cherokee and decided to stop by to see the Mazda CX- I had a wonderful experience at Modern Mazda in Thomaston, CT. I had my heart set on a Jeep Grand Cherokee and decided to stop by to see the Mazda CX-5. Kim Gelada came right up to me and found a car (on the lot) that included everything I asked for. I was able to test drive it and within the hour, a deal was made. Even though I didn't have the down payment available, I was able to put down a deposit so she could hold the car for me until I got paid. If it wasn't for Kim and her phenomenal customer service, I wouldn't be driving the Mazda CX-5 today. If you're in the market for a new car, I HIGHLY RECOMMEND visiting Kim Gelada!!!!! More

Best Experience Best car buying experience we ever had. Our salesman Jose Medina was well educated in his product and a pleasure to work with. John & Robin R. Best car buying experience we ever had. Our salesman Jose Medina was well educated in his product and a pleasure to work with. John & Robin R. More

Bought a 2016.5 CX-5 Just bought a 2016.5 CX-5 from Modern Mazda. Betty was our sales consultant. The process was easy, quick and simple. Very happy with the purchase. We Just bought a 2016.5 CX-5 from Modern Mazda. Betty was our sales consultant. The process was easy, quick and simple. Very happy with the purchase. We already knew what we wanted and they have it in inventory. I just had to go through a little negotiation with the price which is the only part I don't enjoy but I understand it's a business and they do need to make money to keep the business going. Maybe you could find a lower price somewhere else but Betty was responsive and make a deal that worked for us. True, I could have gone to another dealer that is $100 cheaper for the car but risk the bad service reviews... I don't think it's worth it. Overall, I'm quite happy with the buying experience. More

Great Customer Service! I just bought a used 2009 Mazda CX-7 from Modern Mazda. It's the first time at their dealership. I traveled about an hour to get there and it was we I just bought a used 2009 Mazda CX-7 from Modern Mazda. It's the first time at their dealership. I traveled about an hour to get there and it was well worth the drive!! John Salmon is the best salesperson! He was such a nice person and very thorough and explained everything about the vehicle before I test drove it and before I drove it home. My first time buying an SUV and he made it very comfortable for me. I recommend going to this dealership for their great customer service! You should definitely take the time to check out their dealership. They went out of their way for me! Thanks again! More

Kim @ Mazda Straight forward transaction. Communicated by email and phone, and drove 1 hour and showed up to pick up the car. No surprises. The best price in 100 Straight forward transaction. Communicated by email and phone, and drove 1 hour and showed up to pick up the car. No surprises. The best price in 100 mile radius. She got the color combination I wanted, which wasn't widely available, from another dealer in just a couple of days. I would buy from them again. More