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Modern Mazda
Thomaston, CT
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Great dealership This is the second truck I leased, and both times I had good personnel. The service & Parts Department have good customer service every time I have b This is the second truck I leased, and both times I had good personnel. The service & Parts Department have good customer service every time I have been there. More
Top Notch Dealer! I have purchased a lot of cars in my lifetime and I can truly say that Modern Mazda is the best dealership I have ever encountered. Buying my new CX5 I have purchased a lot of cars in my lifetime and I can truly say that Modern Mazda is the best dealership I have ever encountered. Buying my new CX5 was a seamless process with a professional team taking care of all the details. There was no hardcore sales pitch, just excellent, friendly, and efficient service. More
Satisfied customer I've bought two Mazda CX-5s from Modern and been very happy with the way the sales process has gone in each instance. I actually had the first vehicle I've bought two Mazda CX-5s from Modern and been very happy with the way the sales process has gone in each instance. I actually had the first vehicle. a 2014 (purchased in 2013), for three years, and had no plans for a new one because I still had two years to go in paying off the loan. However, out of the blue, I was contacted in May 2016 by my original sales rep, Kim Gelada, who proposed the idea of my upgrading to the latest model and said she thought it could be arranged that my monthly payments would be about the same (provided I made another down payment comparable to my original one). Needless to say, this sounded appealing since I drive a lot for my job, and had put nearly 90,000 miles on the car during those first three years. What I probably appreciated the most, however, was that Kim took a low-key sales approach and did not apply any pressure once I indicated some interest. I actually waited several weeks to get back to her, and when I did, the low-interest rate she'd offered me was about to expire because it was the last day of the month. Not wanting to pull the trigger quite that quickly, I decided to wait and see if the same interest rate would be available the next month. When Kim learned that was the case, she called me back the following day and then arranged for a car in my desired color to be delivered within about 10 days. More
Highly recommend Walked in not sure I was ready to purchase but after taking a test drive with "Fish" and listening to his very knowledgable explanation of the feature Walked in not sure I was ready to purchase but after taking a test drive with "Fish" and listening to his very knowledgable explanation of the features and benefits of the car and a bit of Mazda's history and approach to manufacturing, I walked out as a proud owner of a CX-5. Love the car and this dealership took all of the headaches away from purchasing a new vehicle. Great job! More
Great dealership Just went down July 5th and traded in my old Mazda for another CX9. What a great experience. Excellent service and Ali Riley was so nice. Actually w Just went down July 5th and traded in my old Mazda for another CX9. What a great experience. Excellent service and Ali Riley was so nice. Actually wound up buying two cars. One for me and one for my 16 year old! More
Always a pleasure Quick and easy no nonsense dealership! We just purchased our 4th vehicle from Modern Motors today! Highly recommend! Always a pleasure! Will be back w Quick and easy no nonsense dealership! We just purchased our 4th vehicle from Modern Motors today! Highly recommend! Always a pleasure! Will be back when its time for a new truck More
great experance 0 friends 1 review 5.0 star rating 7/4/2016 this was or second purchase in seven months great team to work wi 0 friends 1 review 5.0 star rating 7/4/2016 this was or second purchase in seven months great team to work with. Our sales men ALI RILEY was easy to work with and our interest at his top priority. I would recommend this dealership to anyone looking for that easy different approach no pressure experience. More
Go see Vinny Love our new used Citadel Durango. Vinny was super helpful, even let me drive the truck before it went to the shop. I gave him my budget and my dream Love our new used Citadel Durango. Vinny was super helpful, even let me drive the truck before it went to the shop. I gave him my budget and my dream list of what i wanted and he made it work! He even came through with more things then i could of dreamed of while keeping me in my budget. More
I Love My New Used Car & I Love The People I Bought From! After endless searching, I found the car I really wanted at a place called Modern Mazda. When I called, a man named John Salmon answered the phone. After endless searching, I found the car I really wanted at a place called Modern Mazda. When I called, a man named John Salmon answered the phone. We talked for a bit about the car, and I explained I was trying to set up a few test drives in the area. The tone of our conversation was warm and relaxed, and he was very accommodating as I put together a schedule for the day. He offered that I call him by his nickname, Fish, which made me smile. When I got off the phone, I didn't feel so frazzled by all the choices, challenges and chaos of car shopping, which was very nice. I had arranged several test drives on the same day because of how far away I live pretty far from this cluster of dealerships, so I arranged several test drives on the same day. And of course, each test drive took a little longer than expected. Fish understood when I pushed back our apt, and greeted me warmly when I arrived. We talked about the car and what I was looking for. He asked me very thoughtful questions about my routine and and requirements, which really helped me understand my own decisions. He told me about the car's history and service record. And then it was time to go for a drive :) :) :) The test drive was great! The car was waiting just outside the office, looked spotless & had that lovely New Car smell. He gave an overview of the 'need to know' stuff, I adjusted my seat and got a feel for the clutch. Fish allowed me to explore & adjust untill I was ready. I pushed the ignition button and then we were off. Modern Mazda is located up Rt. 8, in the heart of Connecticut. The 2 lane highway curves through the forrest and rolling terrain. It's woodsy, way up in the sticks, and it's a really fun area to drive around. This type of terrain will put any car through its paces. Tight curvy backroads and long, smooth highways where you can really open the throttle. I hear that State Troopers in the area might let you go 79[mph], but not any faster. Good reminder. (***This statement is an assumed opinion with no real validity ) We drove around for about 25min. Liking this car more and more every minute. By the time were done I was in love with the car. But I still wasn't sure if it was within my realm. So we talked. He worked with me to make owning a practical reality. At first I wasn't sure I could swing it, but I came away a proud new owner. I have a great deal of gratitude for my experience with Fish at Modern Mazda. After the paperwork and registration was complete, I was given a tour of their services and maintenance facilities. I’ll be frank here, the tour was a bit exhaustive. You can tell by looking at the facility that they offer full service, but the manager showing us around was intent on explaining every service offered. He also introduced me to about 3 people,like a welcome to the fam ceremony. I kinda just wanted to drive my new car. That said, I wish they weren't so far away, because I was really impressed with their facility and presentation. All in all, I am really happy with my car, and most definitely with my experience at Modern Mazda. Absolutely recommended. Thanks guys!!! More
Smooth Sales Experience I purchased a 2016 Mazda 3 from Modern Mazda and was very pleased with the experience. The sales process was expedient, and the purchase price was ve I purchased a 2016 Mazda 3 from Modern Mazda and was very pleased with the experience. The sales process was expedient, and the purchase price was very fair. Jose Medina, my sales consultant, was a pleasure to work with, as was Mark MacDonald, the business manager. I will certainly go back to Modern Mazda the next time I need to purchase a new car, and I look forward to working with their service department. More