Modern Mazda

Looking for a replacement of my 2006 car I found a 2015 Mazda CX-5 at Modern Mazda in Thomaston, CT. The personable Xavier Hull helped me through the buying process smoothly, taking time to answer my quest Mazda CX-5 at Modern Mazda in Thomaston, CT. The personable Xavier Hull helped me through the buying process smoothly, taking time to answer my questions with no pressure. Not once did I feel like my used car purchase was any less important than a 30k new car. Nick, who takes care of the paperwork and the transference of plates was knowledgeable and efficient with the process. Since the mileage was high the purchase was an “as is” and no major work was done on the car but their detailing was fantastic. The owners of Modern Mazda know how to keep a customer with employees like Xavier Hull and Nick. More

Recently bought my CX-5 off lease. Process was seamless thanks to Natalie who worked with me through the process. Answered all of my questions. Process was seamless thanks to Natalie who worked with me through the process. Answered all of my questions. More

We just bought our first Mazda and we could not be more pleased with our buying experience! We were directed to Modern Mazda by TrueCar and I was rather impressed by the comfortable and open design of the pleased with our buying experience! We were directed to Modern Mazda by TrueCar and I was rather impressed by the comfortable and open design of the dealership. We worked with Angela Zhovkly and she really took good care of us. She did all the paperwork and even communicated directly with our car insurance company. Everything she did made our experience easy and enjoyable. I learned that the sales personnel do not work on commission, so we never felt pressured to upgrade or choose a different car. By the time we were done, Modern Mazda had completely set up the insurance and financing and even put on the new license plates before we left the lot. We will definitely be going back when we're in need of a new car. More

Wonderful team to work with. I drove 5 hours to purchase a car with them and they did not disappoint I drove 5 hours to purchase a car with them and they did not disappoint More

Recently purchased a CX-9, Sal was great, knowledgeable and personable. Sal offered to go out of his way to help us out. The whole process was super easy answering hassle free. and personable. Sal offered to go out of his way to help us out. The whole process was super easy answering hassle free. More

I am absolutely thrilled with my new vehicle from Modern Mazda! I live in Massachusetts and have been searching for a little while. I was very happy to find and work with Sal in Thomaston Connecticut. Thank Mazda! I live in Massachusetts and have been searching for a little while. I was very happy to find and work with Sal in Thomaston Connecticut. Thank you for the great service! I am looking forward to many years of driving my new SUV! More

Not the best experience. They are selling pre owned cars before going through service inspection. Deposited on car, inspected after was not told car had not been inspected. They are selling pre owned cars before going through service inspection. Deposited on car, inspected after was not told car had not been inspected. Costly repair comes up then they want $1000 more for the car while at the SAME time listing the car online for $500 less than deposited for. Lots of excuses and xx. Sadly would not go back to this dealer they are obviously just pushing out sales so not trust worthy. Sales person was great so not her fault this is all at the sales manager level. More

Yesterday was the first time that I have ever leased a Mazda. The staff was extremely helpful throughout. Abbey was very helpful with answering any questions I had about the vehicles, and patient as well. Mazda. The staff was extremely helpful throughout. Abbey was very helpful with answering any questions I had about the vehicles, and patient as well. Edward was great with helping make this vehicle work within my budget. I would definitely recommend Modern Mazda to a friend! More

I had a great experience buying my new CX-5 with salesman Steve Duffy. He was very professional and informative. Steve Duffy. He was very professional and informative. More

My salesman, Steve Duffy, was the MOST PROFESSIONAL, FRIENDLIEST, PATIENT and KNOWLEDGEABLE, sales person I’ve ever done business with. He was never once pushy, always had an answer for EVER question I FRIENDLIEST, PATIENT and KNOWLEDGEABLE, sales person I’ve ever done business with. He was never once pushy, always had an answer for EVER question I asked, and never made me feel pressured or rushed. He was patient and helpful and really made me feel at ease. He knew Mazdas inside and out and thought to tell me things before and after my purchase that I wouldn’t even have thought to ask. The whole experience was not only enjoyable but also very informative. I bought my car from him that very day and couldn’t be happier!!! I had planned on shopping around, but once I stepped into Modern Mazda, I knew immediately I wouldn’t need to go anywhere else. I LOVE my CX 5 Touring and LOVED the way I was treated at Modern Mazda from everyone who took care of me from beginning to end. Nick Gagain, the business manager, personally handled all of my financials and even went above and beyond the call of duty by putting me in touch with a great insurance agent. I can’t say enough great things about Nick, he never pressured me to accept any thing I wasn’t comfortable with and worked EXTREMELY hard to put me in the car of my dreams. Without him I wouldn’t have been able to drive away with an amazing vehicle. And his sound financial advice helped me understand completely, my interest and loan responsibilities. He was WONDERFUL to work with!! Thanks again to all who worked so hard for me at Modern Mazda, in Thomaston! More