Modern Mazda
Thomaston, CT
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Professional & Friendly My Salesman Alek (Ali) Riley was a true professional and customer friendly. We were able to speak with him after business hours and even on the weeken My Salesman Alek (Ali) Riley was a true professional and customer friendly. We were able to speak with him after business hours and even on the weekend. After exhausting his efforts we finally chose the Ram 1500 Big Horn in Burgundy. We are very happy. Thank you guys at Modern Dodge. More
Painless My husband went to Modern Mazda Dodge Ram in Thomaston, CT to upgrade my 2011 Jeep Wrangler to a 2013 Grand Cherokee Limited that was on their lot. E My husband went to Modern Mazda Dodge Ram in Thomaston, CT to upgrade my 2011 Jeep Wrangler to a 2013 Grand Cherokee Limited that was on their lot. Everyone we dealt with was very helpful and efficient with this transaction. So far we are happy with our decision! More
Ali Riley Ali was awesome very easy to deal and talk too. I would definitely deal with him again. He knew his stuff and very out going Ali was awesome very easy to deal and talk too. I would definitely deal with him again. He knew his stuff and very out going More
They go the extra mile to get you exactly what you want Great customer service, They don't hound you for a sale. Second truck purchased in 6 months and this one they had to go out of sate to get me what I w Great customer service, They don't hound you for a sale. Second truck purchased in 6 months and this one they had to go out of sate to get me what I wanted. Very happy dealing with Ali Riley at Modern Ram More
New Truck Purchase My rercient experience at Modern Dodge was very, very, good. The sales person; ( Vinny Valente ) was super! He was very knowlegeable of all aspects of My rercient experience at Modern Dodge was very, very, good. The sales person; ( Vinny Valente ) was super! He was very knowlegeable of all aspects of the vehicle and what I wanted. He did not lead me into things I didn't need or want. Since I had to special order my truck, Vinny was great to explain every option I asked about. He kept me involved in the progress almost weekly and always answered my phone calls and emails promptly. Everyone who was involved in the process was professional, polite, and caring for my vehicles needs as well as for my own well being as a person. I felt like a true valued customer not just another sale. More
Wonderfully friendly and courteous dealership My recent experience at Modern Mazda was remarkably good. Everyone I met there was conscientious, polite, patient, and professional. By far, the be My recent experience at Modern Mazda was remarkably good. Everyone I met there was conscientious, polite, patient, and professional. By far, the best new car shopping experience I have seen in over 40 years; totally stress-free right up to delivery. Kim Gelada was exceptionally helpful thru the entire process, providing “value-added” customer service beyond all expectations. It was a pleasure to work with her. I would be happy to recommend to car shoppers to checkout Modern Mazda. Well worth the trip from anywhere. More
Great Service Vinny Valenti and everyone at Modern helped me to purchase a beautiful 2014 Subaru with no pressure to buy. They walked me through every step, and wo Vinny Valenti and everyone at Modern helped me to purchase a beautiful 2014 Subaru with no pressure to buy. They walked me through every step, and worked with me to make sure I got the affordable monthly payments I needed and was comfortable with. Thanks guys! More
new 2017 ram 3500 very happy customer great customer service, fast turnaround for a 2017 factory order, and they were happy to match another dealer. i knew exactly what i wanted and they s great customer service, fast turnaround for a 2017 factory order, and they were happy to match another dealer. i knew exactly what i wanted and they seemed just as excited as i was about the new truck. More
Excellent service and friendly sales staff. Was online searching for a Dodge pickup. I came across a 2011 Dodge at Modern Mazda I was interested in. Modern Mazda was easy to deal with. Unlike o Was online searching for a Dodge pickup. I came across a 2011 Dodge at Modern Mazda I was interested in. Modern Mazda was easy to deal with. Unlike other dealers who try and push and pull you into a deal Moderns sales staff was incredibly friendly and knowledgable. My sales person Betty Irizarry is top notch. She made it easy. In fact I actually enjoyed the process of purchasing a new truck. Betty followed thru on all my concerns and requests and I'm happy to say that I'm now the owner of an incredible truck. Big thank you to Betty and Kudos to Modern Mazda. More
Very Good Experience We had a very good experience in purchasing our new CX-5 Sport from Modern Mazda. Betty Irizarry was great. She was able to answer all of our questi We had a very good experience in purchasing our new CX-5 Sport from Modern Mazda. Betty Irizarry was great. She was able to answer all of our questions and she worked with us to get the price/payment that would work for us. Also, when we went it was later in the evening (close to closing time for the Dealer) and Betty never made us feel rushed and took the time to make sure everything was the way we wanted it. Through picking up the car and the financing paperwork, we also worked with “Fish” (John) and Crystal who were also very helpful and took the time to make sure we understood everything and that they had addressed all our questions. It was a very nice experience and we definitely will return when it is time for a new car. More