
Modern Mazda
Thomaston, CT
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All of the staff were very personable, professional, and flexible; I mention flexible because finding my 2021 Mx5 in the exact trim and color I wanted proved to be difficult, but they canvased the surroundi flexible; I mention flexible because finding my 2021 Mx5 in the exact trim and color I wanted proved to be difficult, but they canvased the surrounding states in order to secure exactly what I asked for. I would also like to mention that my sales rep, Jim Salmon, was trustworthy and very friendly. This was my first time going through a dealership, so I was wary, but Jim put me at ease and was very transparent about the whole process More
Jose Medina is always a pleasure working and chatting with! He’s very thorough and explains every detail you need to know. He always does his best to give you the best deals possible. This is the second with! He’s very thorough and explains every detail you need to know. He always does his best to give you the best deals possible. This is the second time I’ve leased through him and it’s always a breeze in a normally high stress situation More
Just purchased my first vehicle through Jose. He was extremely helpful and answered all of my questions. I also was not haggled into buying a more expensive car and was able to find the perfect car for extremely helpful and answered all of my questions. I also was not haggled into buying a more expensive car and was able to find the perfect car for me. Thank you! Would absolutely recommend this team! More
Best experience ever!! Fish ( Jim Salmon ) was awesome he made buying a car so painless and smooth. He had so my knowledge and information about everything, Very nice to see someone that really loves what th made buying a car so painless and smooth. He had so my knowledge and information about everything, Very nice to see someone that really loves what they do. Everyone was no nice and welcoming. Thank you so much we love our new car. More
Jim Salmon was great to work with as well as the entire team at Modern. They helped us through a complex transaction and were very clear and transparent about the numbers and how we could make what we nee team at Modern. They helped us through a complex transaction and were very clear and transparent about the numbers and how we could make what we needed work. Everyone worked to help us and the car is great! More
John "Fish" Salmon made shopping at a car dealership an extraordinarily, pleasant experience. He was waiting for my husband and I when we arrived and had the car we wanted to test drive out front and ready extraordinarily, pleasant experience. He was waiting for my husband and I when we arrived and had the car we wanted to test drive out front and ready to go! We were both able to test drive the car, without feeling rushed. The drive was thorough and covered various roads, giving us a good idea on how the car handled. He patiently waited with us while paperwork got held up on our end, never making us feel as if we were interfering with his work day. Other staff members interacting with us throughout the day were friendly, courteous and helpful. John's follow up call after our purchase was complete, ended our transaction on a nice note! I highly recommend Modern Mazda... Be sure to ask for "Fish"! More
Just bought my CX5 at Modern Mazda, these people deserve all those stars. Jim Salmon was extremely helpful, knowledgeable and easy to work with- ditto the finance department (wish I could remember her name) all those stars. Jim Salmon was extremely helpful, knowledgeable and easy to work with- ditto the finance department (wish I could remember her name). I highly recommend this dealership. More
This is the 2nd vehicle we purchased through Modern Mazda, we bought a 2019 CX-5 in 2019 and my wife still loves it. After a month she ran over something on the highway and damaged the plastic protect Mazda, we bought a 2019 CX-5 in 2019 and my wife still loves it. After a month she ran over something on the highway and damaged the plastic protector underneath, they replaced it with no labor charge. More recently we bought a CX-30 and had a few glitches with the paint which they pointed out at the time of purchase. They provided a loaner at no charge and repaired the very minor damage Perfectly. It took a little longer than expected but they did a great job and made up for the wait. We had Jose Medina in 2019 and Joel Paradis more recently for sales advisors and they were both great. We will use them again in the future. More
I had an overall great experience working with Jose Medina at Modern Mazda, to purchase my used Toyota RAV4. Jose was very helpful and helped to move the buying process along quickly and efficiently. I Medina at Modern Mazda, to purchase my used Toyota RAV4. Jose was very helpful and helped to move the buying process along quickly and efficiently. I am extremely happy with my purchase and would recommend this dealer to anyone seeking a fair deal. More