Modern Mazda
Thomaston, CT
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I called the Modern Mazda location (and visited several others) looking for a new CX-5 or maybe a CX-50 and was connected to Sal Bernacchi. He was not rushing me to come over to the showroom but instead p others) looking for a new CX-5 or maybe a CX-50 and was connected to Sal Bernacchi. He was not rushing me to come over to the showroom but instead preferred to know my interest in a vehicle (commuting vs outdoor/camping, etc) and then pointed out the pros and cons for the cars I had in mind. He sent me a quote via email. A week later I detoured my Friday drive to head to Modern Mazda and was able to meet with him. He showed me the vehicle & color I had in mind, as it had just arrived into their lot. I asked if it could be prepared for pickup the next day and I had time enough to make my arrangements. Sal knew the cars and the features they came with, as well as how to use those and spent his time going through the car completely. You'd think that after 50+ years of going car shopping at dealerships that you would never have a positive experience. Well, here it was a very different experience. This dealership is a fair distance from where I live, but I won't mind driving there to have the car serviced when it needs. More
Great experience with Modern Mazda. The salesman, Xavier, was helpful and low pressure. I bought a used cx9 and it was cleaned up and had new tires and brakes all around. Would go there The salesman, Xavier, was helpful and low pressure. I bought a used cx9 and it was cleaned up and had new tires and brakes all around. Would go there again. More
Salesman, Sal, was very nice to us. Helped us find the perfect car. Would definitely come back in the later future and would definitely recommend to others! Helped us find the perfect car. Would definitely come back in the later future and would definitely recommend to others! More
just purchased a CX 30 I was very pleased with the professional manner which Angels Zhovkly handled the transaction from start to finish so would highly recommend anyone in the market to set up an app professional manner which Angels Zhovkly handled the transaction from start to finish so would highly recommend anyone in the market to set up an appointment with her you won’t be disappointed More
I just leased my second CX-5 at Modern Mazda. I couldn’t have been happier. Abbey Fitzgerald made the process of handing my lease in and starting a new one as smooth as butter. She was very prof I couldn’t have been happier. Abbey Fitzgerald made the process of handing my lease in and starting a new one as smooth as butter. She was very professional and easy to talk to. She was knowledgeable of the car and the lease process. I did spend some time there as I had a few cars in mind and wanted to test them all out. I’m picky. I never felt rushed and Abbey was so patient and pleasant. When it came time to pick up the car, it was quick and efficient. I also applaud their service department. They are always please t, pick and easy to deal with. Like I said, this is my second lease from Modern. I have been very happy. More
First time going through the car buying process and owning a Mazda, and it was incredibly easy and stress-free process thanks to our sales associate, Abbey. We discussed what we were looking for, quick owning a Mazda, and it was incredibly easy and stress-free process thanks to our sales associate, Abbey. We discussed what we were looking for, quickly narrowed down our options with Abbey giving us very helpful information when comparing models and found what would suit our needs best. Despite visiting on a busy day, we didn't feel rushed Nick also made it a great experience, helping with the final paperwork and adding an extended warranty! Glad to have met the caring team at Modern Mazda. More
I was very impressed in how easy and fair buying a car was. Abby Fitzgerald was the sales person that assisted me. She was very professional and made things easy for me to purchase a pre-owned SUV. Thank was. Abby Fitzgerald was the sales person that assisted me. She was very professional and made things easy for me to purchase a pre-owned SUV. Thank you! More
Great buying experience. Abbey my sales person was great. Answered all my questions as well as Nick in the finance dept. highly recommended Abbey my sales person was great. Answered all my questions as well as Nick in the finance dept. highly recommended More