Modern Mazda
Thomaston, CT
Filter Reviews by Keyword
By Type
Showing 1,049 reviews
Great & Upstanding Dealership This is the second vehicle we leased from Modern Motors and both have been wonderful experiences. John Salmon, our sales person on both purchases, is This is the second vehicle we leased from Modern Motors and both have been wonderful experiences. John Salmon, our sales person on both purchases, is wonderful. He's a very easy going guy, friendly and very knowledgeable, who really works hard for the customer. In fact, there was an error in this recent transaction, in which we wanted the CX-5 Touring model in black and they told us it was in stock, only to find out that it was not in stock. That's when John went to bat for us and did his magic. Instead of disappointing us and having us settle for a lesser model, CX-5 Sport, he was able to upgrade us to a Grand Touring model for the same price as the Touring model. "That signed the deal"!! Kudos to John Salmon and Modern Motors, who are truly a very professional and upstanding people, and a pleasure to deal with. I will certainly continue going to them for my cars. THANKS GUYS!! More
Still great after 35 years I purchased my first Mazda (RX7) from Modern about 35 years ago, and it was a great dealership back then. Last week I purchased a CX-3 from Modern, an I purchased my first Mazda (RX7) from Modern about 35 years ago, and it was a great dealership back then. Last week I purchased a CX-3 from Modern, and everything was still great. It’s a good sign when a dealership can stay above the competition for that long. Our sales person Jose Medina was knowledgeable, helpful, easy to work with, and thorough. He also followed up a few days after we took delivery to make sure everything was ok. Crystal, who completed our financing and registration on delivery day was also excellent. Over all, we had a very good buying experience at Modern, and my wife and I would definitely recommend them for anyone looking for a new Mazda. More
Wonderful Salesman Enjoyed working with the salesman with the "catchy" name of Fish (Mr. Salmon) recently. Buying a car is a large purchase and a big deal and he assist Enjoyed working with the salesman with the "catchy" name of Fish (Mr. Salmon) recently. Buying a car is a large purchase and a big deal and he assisted me in this process with a relaxed and friendly manner. More
Allquestions answered, sales person attentive Thank you Kim Gelada!!! Got a great car that met my expectations!!! You went the extra mile to make sure my needs were met!!! Thank you! Thank you Kim Gelada!!! Got a great car that met my expectations!!! You went the extra mile to make sure my needs were met!!! Thank you! More
happy customer Pleasant, knowledgeable, staff who make sure they understand the customers wants and needs. I was happy to get a new leftover at a reasonable price. P Pleasant, knowledgeable, staff who make sure they understand the customers wants and needs. I was happy to get a new leftover at a reasonable price. Powerful sharp looking truck that I will enjoy many years to come. More
Excellent Customer Service Purchased a new CX5 AWD GT 2018 at Modern Mazda after a lot of research and looking at everything from a Mercedes, BMW X1,KIA Sportage and Honda CRV. Purchased a new CX5 AWD GT 2018 at Modern Mazda after a lot of research and looking at everything from a Mercedes, BMW X1,KIA Sportage and Honda CRV. The Mazda CX5 gives you a lot of extras in the Grand Touring. The inside cabin is beautiful and luxurious with a lot of soft touch. It feels and looks like a luxury car. There was no pressure or hard sell. Larry DeMaida was very professional during the purchase process and provided ecellent information. I was able to buy the car and drive off the lot on the same day. Insurace and registration completed at Mazda which made it very easy. Crystal the sales manager was exceptional. She made me an offer I couldn't refuse. The dealership is outstanding, updated facility very clean and modern. I would highly recommend the dealership and staff. More
Modern Mazda went the extra mile, which was enough for me! I recently needed to look for another vehicle. I wanted something new but was willing to buy used if it worked for me. I looked at several different I recently needed to look for another vehicle. I wanted something new but was willing to buy used if it worked for me. I looked at several different types of makes and models. My last vehicle was a full size pick up and was leaning for another truck or SUV. I did not consider Mazda but a friend told me to check out a Mazda. The closest Mazda dealership to my house was Modern Mazda. It was by far the dealership that was furthest away from my house. "Fish" was the saleman that met me at the door as I entered. He was very nice and not at all pushy. Fish was very informative about all the vehicles I looked at on the lot. I was very impressed with the Mazda vehicle selection. At the end of my first visit I had my mind set on a couple vehicles on the lot. I had narrowed my choices down to the Mazda vehicles as well as other SUV's and pick up trucks. Still Modern Mazda was the furthest away. I might have been happy with any of the vehicles I narrowed down to but it was my experience with "Fish" that got me to make the trip back to Modern. He was always quite pleasant to deal with. He even sent a personalized video showing a walk around and walk through of a CX-9 highlighting the best features of the vehicle. The second time I visited Modern, I test drove a CX-5 and CX-9 and decided on the CX-9. Fish helped through my decision to lease instead of purchasing based on things I mentioned that were important to me. I have been driving my new CX-9 for a week and love the vehicle and all of the safety features. I would recommend paying a visit to John "Fish" Salmon at Modern Mazda before choosing your next vehicle. More
Excellent new car buying experience We bought new Mazda CX5 last week from Modern Mazda. My wife and I had done a lot of studies on Mazda CX5 vs Honda CRV, and we have visited both deale We bought new Mazda CX5 last week from Modern Mazda. My wife and I had done a lot of studies on Mazda CX5 vs Honda CRV, and we have visited both dealerships to compare. But we still can't make the decision. So we called Larry DeMaida and see if he can help. Larry is very professional sales. He is not just giving a good price, he also has great knowledge about different SUVs functions, features and so on. He knows what we need most. He gave us some suggestions and choices but no pressure during visiting. In the end, we made a great deal. We like our new car very much. Thanks, Larry. More
BEST PRICE AROUND!! I had an awesome experience. Vincent Valenti is the best sales person I have ever dealt with when purchasing a new Ram Pro Master 25000. I found him t I had an awesome experience. Vincent Valenti is the best sales person I have ever dealt with when purchasing a new Ram Pro Master 25000. I found him to be very strait forward and informative when it came to price, options and questions about the van. Best of all I felt NO PRESSURE TO BUY! I don't feel like I got a good deal when I left. I KNOW I got a good deal when I left. If your deciding to buy new and want the best price out the door, all you need to do is call Vincent Valenti!!!! More
New Mazda purchase! Modern Mazda, excellent experience!!. Kim Gelada Went above and beyond to make me feel comfortable in making my purchase pleasurable. She was very w Modern Mazda, excellent experience!!. Kim Gelada Went above and beyond to make me feel comfortable in making my purchase pleasurable. She was very willing to help me find the perfect Mazda and I did. Answered all of my questions without making me feel pressured. Thank you so much Kim. I couldnt have done it without you! and a special thank you to Crystal as well! You girls rock! More