
Modern Mazda
Thomaston, CT
Filter Reviews by Keyword
By Type
Showing 1,106 reviews
Great experience, Joel Paradis was exceptional!I didn't Great experience, Joel Paradis was exceptional! I didn't feel pressured or rushed at all. The finance and technical support was excellent as well. Great experience, Joel Paradis was exceptional! I didn't feel pressured or rushed at all. The finance and technical support was excellent as well. I would recommend this dealership to my friends and family without hesitation. More
My experience with Modern Mazda has been excellent so far. Joel knows and explained the vehicle in a very professional no pressure manner and made me feel comfortable and informed through the whole proce far. Joel knows and explained the vehicle in a very professional no pressure manner and made me feel comfortable and informed through the whole process. I had a couple of minor issues with the car and he took it upon himself to see that they got handled. Jessica handled all the necessary paperwork also in a very professional way and addressed any questions and special requests we had. Therefore the 5 stars. More
It was a pleasure to work with staff at Modern Mazda. John "Fish" Salmon was a true product specialist. He was very knowledgeable about the features and operations of the car. He patiently answered all m John "Fish" Salmon was a true product specialist. He was very knowledgeable about the features and operations of the car. He patiently answered all my questions and offered helpful information about the buying process. Everyone at the dealership was personable and professional. Brian did a thorough job explaining and demonstrating the technical features of the car. Anthony Cappabianca was great at executing the paperwork, it was not a tedious process. The General Manager stopped by to thank me and expressed the fun I should have driving my new car. I will tell others about my pleasant experience and the great customer service provided. More
Painless process and Jim Salmon got me an honest deal. Painless process and Jim Salmon got me an honest deal. Didn't throw on a lot of add-ons I didn't need and was very friendly. Painless process and Jim Salmon got me an honest deal. Didn't throw on a lot of add-ons I didn't need and was very friendly. More
We purchased a Mazda CX-5 Grand Touring Reserve A6, Very Happy with the service we received especially that of our salesman John " Fish" Salmon he took the time needed to answer our questions and walk us t Happy with the service we received especially that of our salesman John " Fish" Salmon he took the time needed to answer our questions and walk us through the process of purchasing our vehicle. This isn't the first time with Fish he has taken care of us on other purchases through the years and always has treated us the the same. I would highly recommend Fish, so if you are planning a purchase or just looking he is the person to ask for. The rest of the staff did a great job with financial and paperwork side of the sale. Kudos to all. Rich & Linda Slevinsky More
All of the staff were very personable, professional, and flexible; I mention flexible because finding my 2021 Mx5 in the exact trim and color I wanted proved to be difficult, but they canvased the surroundi flexible; I mention flexible because finding my 2021 Mx5 in the exact trim and color I wanted proved to be difficult, but they canvased the surrounding states in order to secure exactly what I asked for. I would also like to mention that my sales rep, Jim Salmon, was trustworthy and very friendly. This was my first time going through a dealership, so I was wary, but Jim put me at ease and was very transparent about the whole process More
Jose Medina is always a pleasure working and chatting with! He’s very thorough and explains every detail you need to know. He always does his best to give you the best deals possible. This is the second with! He’s very thorough and explains every detail you need to know. He always does his best to give you the best deals possible. This is the second time I’ve leased through him and it’s always a breeze in a normally high stress situation More
Just purchased my first vehicle through Jose. He was extremely helpful and answered all of my questions. I also was not haggled into buying a more expensive car and was able to find the perfect car for extremely helpful and answered all of my questions. I also was not haggled into buying a more expensive car and was able to find the perfect car for me. Thank you! Would absolutely recommend this team! More