Modern Mazda

I have been a long-time customer at Modern Mazda. During a recent maintenance visit to their service department, extensive rust was found under my 2009 Mazda 6; we were suddenly placed into car shopp During a recent maintenance visit to their service department, extensive rust was found under my 2009 Mazda 6; we were suddenly placed into car shopping mode. Car shopping? Supply chain issues? High demand/low inventory? Needless to say, I was not looking forward to doing this. Marc (the service advisor) put me in touch with Jose Medina in their sales department. Jose is great, very knowledgeable and no high pressure sales pitches to worry about; he made the whole process easy. The staff we worked with on purchase/pick up day were all friendly, professional and understanding. Jose called me a few days afterwards to check on how I liked the car and if I had any concerns; I am totally impressed with his follow through and genuine concern about my purchase. A++ on customer service! Thank you all for making this such a pleasant experience! More

Tess and everyone else at the dealership worked together to make this a smooth car buying experience. I absolutely love my new car too! Thank you Tess and thank you Modern Mazda!! to make this a smooth car buying experience. I absolutely love my new car too! Thank you Tess and thank you Modern Mazda!! More

I purchased a brand new CX-5 from here after seeing their inventory online. I had an awesome experience from the second I requested more information online about the specific car I was eyeing. Jen was my sal inventory online. I had an awesome experience from the second I requested more information online about the specific car I was eyeing. Jen was my sales consultant and she made this process so easy! She handled everything and guided me through all insurance and DMV matters. I highly recommend this dealership in general but if you can have Jen walk you through the car buying experience you’re golden :) More

I had a great experience at Modern Mazda! Everyone was very knowledgeable and helped me find the perfect car. Jose my sales associate was a total rockstar! Everyone was very knowledgeable and helped me find the perfect car. Jose my sales associate was a total rockstar! More

I was looking for a sedan with AWD either new or used with low mileage and sent a feeler email out to Brooke...believe it or not within 10 days she found the perfect Mazda 3 with AWD and unbelievably low with low mileage and sent a feeler email out to Brooke...believe it or not within 10 days she found the perfect Mazda 3 with AWD and unbelievably low mileage. She said she had me in mind when the vehicle came into the dealership and she was exactly right. Everyone at the dealership was friendly and accommodating and I never felt pressured or pushed. Thank you to Jessica who made the financial aspect of the purchase smooth as could be. Thank you Brooke for answering my email, I'm very happy to be part of the zoom zoom community. More

I absolutely love my new car and I had the best experience with everyone here! Everyone was so nice, so helpful, and very accommodating. I had a difficult situation where I needed everything done o experience with everyone here! Everyone was so nice, so helpful, and very accommodating. I had a difficult situation where I needed everything done out of state in order to meet deadlines to get my car to me on time. Everyone there took the measures to make sure this happened. Abbey was awesome- she answered any questions I had and made the process easy. David and Jessica helped as well, making sure that everything was taken care of so I could get my car shipped ASAP. They even overnighted necessary documents in order to meet deadlines. If you're looking to buy a car I would absolutely recommend Modern Mazda. More

Honestly, everything was great about my visit. Brooke listened to what I was looking for, and didn't try to push things that I didn't want or show interest in. She highlighted and went over the fe Brooke listened to what I was looking for, and didn't try to push things that I didn't want or show interest in. She highlighted and went over the features I asked about, and omitted the things that I said were not important to me in the purchase. Over the last week I have visited 5 different dealerships around central CT looking for a smaller awd SUV such as the CX-5 that I test drove, and ended up purchasing, and by far Modern Mazda was the best guest experience, regardless of what I thought of the location's vehicles. Nothing was robotic or "salesman-y", everything was very genuine. We had casual conversation while discussing the many different options and paths that one is presented with when buying a new car. They are truly transparent throughout the process, everything was on the table from the time I walked in. More

I came to Modern Mazda to look at and test drive a new car and got way more! My sales consultant Abbey was friendly, fast, and informative. I walked out with a new car hassle free thanks to Abbey! car and got way more! My sales consultant Abbey was friendly, fast, and informative. I walked out with a new car hassle free thanks to Abbey! More

Abbey Fitzgerald at Modern Mazda was fantastic. It was a busy day at the dealership and she did not rush our purchase of a used Mazda CX-5 whatsoever. She provided helpful information, an excellent It was a busy day at the dealership and she did not rush our purchase of a used Mazda CX-5 whatsoever. She provided helpful information, an excellent vehicle for our needs, and she was genuinely excited for our family in having a new vehicle. More