Modern Mazda
Thomaston, CT
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I recently needed to purchase a new vehicle sooner than expected after I was in a car accident and my car was unfortunately a total loss. I am a 2nd time buyer at Modern Mazda, and had the pleasure of bei expected after I was in a car accident and my car was unfortunately a total loss. I am a 2nd time buyer at Modern Mazda, and had the pleasure of being greeted by Abbey Fitzgerald when I entered the dealership. It was one of my top car buying experiences and I am so happy with my 2021 Mazda CX-9 purchase. More
Austin Martin from Modern Mazda made my experience of purchasing a new CX-30 smooth and enjoyable. He showed enthusiasm, care, and always put an emphasis on what I was looking for to make me comfortable purchasing a new CX-30 smooth and enjoyable. He showed enthusiasm, care, and always put an emphasis on what I was looking for to make me comfortable after searching through many other make/models. He shared with us that we were his first customers since beginning 4 days prior, but he will remain a top employee if he continues this great customer service! Although new, he took the time to ask for necessary support and made sure that the process was done the correct way as part of his learning process. Also- not every car sales employee will greet you outside while polishing your new car at the agreed time of pick up. I am excited to continue working with Modern Mazda and their services! More
I just bought my first Mazda! Abbey Fitzgerald was extremely professional, personable, knowledgeable, and helpful. I don't know if I would have purchased so quickly, or at all, Abbey Fitzgerald was extremely professional, personable, knowledgeable, and helpful. I don't know if I would have purchased so quickly, or at all, if she was not the person who first greeted me and walked me through the process. Abbey was a pleasure to work with and she even came to pick me up at home so I could close on my new car the next day! Thank you Abbey - Modern Mazda is very fortunate to have you as an employee! More
My name is Dante Silket, and I recently moved to Connecticut from Pennsylvania. During this move, I damaged my cars transmission after spending most of my savings on said vehicle. I was super stress Connecticut from Pennsylvania. During this move, I damaged my cars transmission after spending most of my savings on said vehicle. I was super stressed trying to find a car for the first time on my own. Eventually, after talking to countless lots and dealerships, I found Modern Mazda. An amazing sales associate named Stephen Duffy assisted me in finding a high quality used car that will seemingly last me a good few years - definitely long enough to save money needed for a super new car. I got a 2016 Mazda 6 i sport! My car aside…. Stephen was absolutely amazing at walking me through all the preliminary paperwork, the procedures and rules of buying a car - which I knew little of being a 19 year old - as well as catering to my never ending questions. He did an amazing job keeping in contact with me throughout the week it took for me to get the car, acquire insurance, and have some pre approved work done on it. Overall, I was insanely overwhelmed and stressed with the thought of buying a new car - financing one at that - and moving to a new city. Stephen Duffy made it simple for me, and I will definitely be going back if I ever need another car! Thanks again, man!!! More
It's been a little over a month since we purchased our Mazda CX-5 at Modern Mazda and the car has more than met our expectations. Our buying experience with Steve Duffy at Modern Mazda was fantastic. He Mazda CX-5 at Modern Mazda and the car has more than met our expectations. Our buying experience with Steve Duffy at Modern Mazda was fantastic. He was very helpful in getting us into the right car. The whole sales process was very low-pressure and business manager Nick Gagain patiently walked us through the purchase and explained each step clearly. He even helped us out when our transferring of plates hit a snag. A couple of weeks after our purchase, Steve took the time to help us out with what we thought was a problem with the car. It turned out to be a user error on our part and Steve could not have been nicer about it. We will certainly head back to Modern Mazda in the future if we need to look for another car. More
Steve Duffy at Modern Mazda in Thomaston, CT, is someone we've been hoping to find since we first started driving and owning cars, and that was many years ago... Steve was knowledgeable about the CX-5 th we've been hoping to find since we first started driving and owning cars, and that was many years ago... Steve was knowledgeable about the CX-5 that we were looking to lease, personable and low pressure, and made car shopping a delight rather than a chore. And most importantly, he was patient with our many questions and our need to have all the daunting electronic features of the car explained several times over. He promptly returned our phone calls and emails and even offered to give us a ride to the dealership when it was time to pick up our new car. He certainly went out of his way to guide us through the whole car-buying process: It was more than enough to make us look forward to another positive shopping experience when our lease is up in 3 years! Steve and the Mazda team we dealt with, including finance manager Nick Gagain, were terrific to work with and we say "many thanks" to everyone. F and A, Litchfield, CT More
I loved that they are a no pressure dealership! Abbey answered all of my questions and text and helped me find the right car for me!! I love my new car!! Thanks Abbey!! Abbey answered all of my questions and text and helped me find the right car for me!! I love my new car!! Thanks Abbey!! More
I bought Mazda cx30. I am so happy with my purchase. My sales person Angela was excellent. She was very friendly and very knowledgeable. Angela was able to get me into t I am so happy with my purchase. My sales person Angela was excellent. She was very friendly and very knowledgeable. Angela was able to get me into the exact car that I was looking for. More