
Modern Mazda
Thomaston, CT
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I have been looking for a CX-5 with a specific trim and a specific color combo for over a year, went into Modern Mazda one day to order a part for our Mazda 3 and on a whim went over to the sales side where specific color combo for over a year, went into Modern Mazda one day to order a part for our Mazda 3 and on a whim went over to the sales side where we were greeted by Steve. I told him all about my search and the bumps in the road I encountered along the way and he immediately got to work to find the vehicle that always seemed to elude me. He found a white CX-5 with my desired trim on their site that was in transit but, unlike the previous dealership I dealt with, suggested that I leave a refundable deposit to hold the car (GENIUS IDEA STEVE!!!, one that wasn’t presented to me in the past). I was unsure of how I would like the black interior because I thought I wanted parchment until Steve found a different model on the lot for me to take a look at to see how the color combo would look in person and I was sold! My vehicle arrived at the dealership on schedule and I was able to pick her up Monday. I am EXTREMELY pleased with my purchase and EXTREMELY thankful for Steve who went above and beyond to ensure that I got the car of my dreams! The team at Modern Mazda made the entire process so easy and stress-free, they definitely have made very loyal customers out of our family! More
I purchased my third vehicle from Modern and had an amazing experience with Abbey. She helped get me out of a vehicle I bought elsewhere by mistake and got me into a great new CX-5. I couldn't be happi amazing experience with Abbey. She helped get me out of a vehicle I bought elsewhere by mistake and got me into a great new CX-5. I couldn't be happier. Thanks Abbey; can't wait to make a ton of memories in this car on all of my travels. More
I was 100 percent pleased with my recent car purchase with Natalie at Modern Mazda. Though I was very familiar with the make and model of the car I ultimately purchased, this was my first car-buying expe with Natalie at Modern Mazda. Though I was very familiar with the make and model of the car I ultimately purchased, this was my first car-buying experience in which I didn't actually meet the dealer or see the car before I arrived to sign and pick it up. But Natalie was so responsive that it felt like I knew her before we ever met face to face. She answered every question I had in an extremely timely manner from my initial inquiry to the moment I drove away with my shiny, new vehicle. She even followed up the following day to be sure everything was okay and that I was pleased with my purchase. My car is perfect, Natalie. Thank you for making the transaction and my entire experience smooth and pleasant! More
Just bought my daughter's first car, and we're very happy. Natalie, our sales consultant, could not have been more helpful or courteous in making this a very pleasant experience...and that's saying so happy. Natalie, our sales consultant, could not have been more helpful or courteous in making this a very pleasant experience...and that's saying something! Total pros throughout the process. Highly recommend. More
What another great experience w Modern Mazda. . Thank you everyone for all your help. Especially Abbey Fitzgerald, thank you for all your time and for going over all my new features on my CX-9. . Thank you everyone for all your help. Especially Abbey Fitzgerald, thank you for all your time and for going over all my new features on my CX-9. More
Natalie made my experience at Modern Mazda easy and stress free! My previous lease was ending and the process of getting into a new car went seamlessly start to finish. stress free! My previous lease was ending and the process of getting into a new car went seamlessly start to finish. More
Over 50 years and numerous purchases from car dealerships I have to say Modern Mazda has been my most enjoyable experience purchasing a car. I drove an hour and a half from upstate NY, and I was not disappoi I have to say Modern Mazda has been my most enjoyable experience purchasing a car. I drove an hour and a half from upstate NY, and I was not disappointed with my purchase and the staff. I especially want to compliment Natalie who was our salesperson, who was very helpful, patient and professional. The company’s finance manager Emily was professional and extremely knowledgeable who patiently walked us through the process. I will be a return customer, and I highly recommend anyone looking for an honest and professional car dealership to visit Modern Mazda. More
This is our second time buying a car from Jose Medina at modern Mazda and each time he was so helpful throughout the whole process! I highly recommend this dealer modern Mazda and each time he was so helpful throughout the whole process! I highly recommend this dealer More
Purchased my 1st new vehicle at Modern Mazda and I couldn't had been more happier with my decision! A buyers dream, working with Steve Duffy, he was a true professional, kept me calm throughout the pr couldn't had been more happier with my decision! A buyers dream, working with Steve Duffy, he was a true professional, kept me calm throughout the process, answered every question with the same level of certainty and respect, everything was clear as day, concise and transparent. Also had the best prices in the area! Highly recommend. More
Natalie was great to work with and helped us find the car we were looking for! She was polite, courteous, and professional. Would highly recommend! we were looking for! She was polite, courteous, and professional. Would highly recommend! More