Modern Mazda

I just recently purchased a Cx-5 from another dealer and my car was just fine. I just needed a spare FOB because mine didn’t have a spare. I came to Modern Mazda in Thomaston,CT today and the service tech my car was just fine. I just needed a spare FOB because mine didn’t have a spare. I came to Modern Mazda in Thomaston,CT today and the service techs put my car on a lift and started to inspect it without my permission and me knowing till they sent me a work authorization. I was so mad because all I wanted was a spare fob and that’s all I signed for. NOT, for them to do an inspection and go through my vehicle and basically boarder line vandalize my vehicle. That is very poor customer service. Never going back there again. I am taking my business elsewhere. More

Natalie from Modern Mazda made buying a new car a pleasant experience. She took the time to teach me about my car before I left the dealership! Thanks pleasant experience. She took the time to teach me about my car before I left the dealership! Thanks More

Jose Medina is a great part of your operation as my experience with him as well as my wife (3) times prior to my purchase of a Toyota Tacoma a couple of days ago. Jose completely answered any question experience with him as well as my wife (3) times prior to my purchase of a Toyota Tacoma a couple of days ago. Jose completely answered any questions and also made himself available should any further issues evolve. Pleasure to work with a competent and experienced individual like Jose and our love for 60s and 70s music More

We just completed our second purchase of a Mazda CX5, replacing our previous CX5 vehicle. We were so happy that salesman Jose Medina was not yet retired as he is so knowledgeable, helpful, and straightfo replacing our previous CX5 vehicle. We were so happy that salesman Jose Medina was not yet retired as he is so knowledgeable, helpful, and straightforward. We wouldn't dream of buying a car from anyone else! There are no games played, just honest information exchanged. We always feel well treated, respected, and welcomed. Jose answered our questions, negotiated a couple add-ons for us , was always prompt to return our calls. Any info we needed, he obtained for us. Jessica, from the finance area, was also super knowledgeable and helpful regarding warranty information. A truly great experience all the way around. Cannot say enough good things about these two , both true assets to the Modern Mazda dealership. More

Awesome service from Natalie Asarisi! Natalie deserves 10 stars! Incredibly helpful and accommodating. I can’t say enough about the service given to me by Natalie of Modern Mazda in Thoma Natalie deserves 10 stars! Incredibly helpful and accommodating. I can’t say enough about the service given to me by Natalie of Modern Mazda in Thomaston CT. More

The best experience I've had buying a vehicle, a first-rate staff, highly trained and very cordial, the attention of Natalie and Jessica was a key point for my comfort at the time of making the purc first-rate staff, highly trained and very cordial, the attention of Natalie and Jessica was a key point for my comfort at the time of making the purchase, both were very aware of my needs and They knew how to respond to each one of them, I sincerely recommend this dealer for the acquisition of vehicles, you will not regret it. More

Greg at the dealership was fantastic! ! He was very helpful with teaching me about the features in my new car! ! He was very helpful with teaching me about the features in my new car! More

My husband and I had the best experience purchasing a car at Modern Mazda in Thomaston, CT. Everyone was so pleasant and accommodating. Our salesperson, Greg Valuckas, was friendly, and knowledgeable (I don at Modern Mazda in Thomaston, CT. Everyone was so pleasant and accommodating. Our salesperson, Greg Valuckas, was friendly, and knowledgeable (I don't think there is anything that he does not know about these vehicles!), and no pressure!! More

Greg Valuckas at Modern Mazda made my new Mazda purchase experience smooth and painless. He was able to find exactly what I was looking for in just minutes. At all times, he was knowledgeable, friendly, eff experience smooth and painless. He was able to find exactly what I was looking for in just minutes. At all times, he was knowledgeable, friendly, efficient and didn't' pressure. He is available for any questions that arise and knows the answers! The dealership is sharp and comfortable. It was all good! More

Greg was great to work with and made everything easy! I would highly recommend him and the dealership I would highly recommend him and the dealership More