
Modern Mazda
Thomaston, CT
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I enjoyed walking into a dealership being promptly greeted and assigned a sales person. We were assigned Kim who we told what wanted and within five minutes Kim showed us the CX3 which was too small. greeted and assigned a sales person. We were assigned Kim who we told what wanted and within five minutes Kim showed us the CX3 which was too small. However, Kim recommended the CX5 which was larger in size. After, test driving the car and selecting a red color which was in stock we made the decision to purchase! Kim was a great sales person who put us ease and made us feel good about our purchase. More
Beth Zaskey -product specialist- made buying the Mazda absolutely seamless. She knew her vehicles and trim levels differences. Responded to email and texts quickly. Best car buying experience in a ver absolutely seamless. She knew her vehicles and trim levels differences. Responded to email and texts quickly. Best car buying experience in a very long time.. More
Steve Duffy did a great job of helping us with our purchase without high pressure sales tactics. He was truly interested in helping us find the right vehicle for our family. purchase without high pressure sales tactics. He was truly interested in helping us find the right vehicle for our family. More
I just purchased my second Mazda with Modern Mazda. I brought the Mazda I bought with them back in 2017 to trade in. There is a reason I went back: they do not gouge prices, they are a CPO seller, and I brought the Mazda I bought with them back in 2017 to trade in. There is a reason I went back: they do not gouge prices, they are a CPO seller, and I’ve never felt pressured or stressed when shopping or buying with them. This time I worked with Steve Duffy, who stayed late with me and my husband to make sure we had all the information we needed to make a decision after we left. He communicated with me via email and phone afterward to negotiate, and ultimately I have a new CPO Mazda and have had my second successful and pleasant buying experience with this dealership. Definitely recommend. Shoutout to the service department, as well. I had a small, warranty-covered issue shortly after buying and they got my car in quickly, were communicative by text throughout the repair process — even sending me a video of my car — and I couldn’t be happier. Always a great experience here. Thanks! More
Whole transaction went smooth, couple road blocks but my man Steve and Nick always had a solution. Always kept me informed and got back to me quickly . Dealer is highly recommended as they know the true def man Steve and Nick always had a solution. Always kept me informed and got back to me quickly . Dealer is highly recommended as they know the true definition of customer service More
just traded in my CX5 lease for a brand new CX50 ! I am so happy with my purchase and Jordan was so great to work with ! I always feel so welcomed there like we are truly family and friends ! They rea I am so happy with my purchase and Jordan was so great to work with ! I always feel so welcomed there like we are truly family and friends ! They really do take great care of their customers! I HIGHLY recommend working with Jordan , he was so helpful and knowledgeable, really just felt like I was hanging out with a friend , all together awesome experience! I just love Mazdas :) More
We just bought our second Mazda at Modern Mazda. We had the pleasure to have Natalie Asarisi assist us through the selection and purchase process. She was very knowledgeable of the differences amo We had the pleasure to have Natalie Asarisi assist us through the selection and purchase process. She was very knowledgeable of the differences among the different Mazda models, as well as the fine details of the various trim levels. Natalie was able to address all of our questions and made it easier for us to make our decision. She provided a warm and personal orientation to the set-up and operation of our new CX-5, spending all the time we needed. I would highly recommend Natalie for a great car-buying experience! Also, a shout out to Jordan for his help with a test drive, and the entire Sales team at Modern Mazda! More
Xavier was wonderful and made buying my first car very seamless! I was definitely hesitant on my decisions but he went out of his way to make me feel Comfortable. seamless! I was definitely hesitant on my decisions but he went out of his way to make me feel Comfortable. More
I had the joy of working with Beth in purchasing my car. She was incredibly supportive and helpful throughout the entire process and made everything so much easier! Can't recommend stopping by and seeing he She was incredibly supportive and helpful throughout the entire process and made everything so much easier! Can't recommend stopping by and seeing her if you're looking for a car enough! More
We had a great experience with Jordan and the ModernMazda team in an emergency. Took our old Mazda in and at 5pm it was clear it had died. Jordan was sitting at his cubicle, and I asked - so, "what do you team in an emergency. Took our old Mazda in and at 5pm it was clear it had died. Jordan was sitting at his cubicle, and I asked - so, "what do you have on your lot" and Jordan sprang into action with humor and dexterity!. We looked at the selection, he balanced our needs with us, back and forth, and just led us to a good car in no time. Made the deal and after a few days it is clear we got the right car in the right situation. Comfortable and relaxed sale in a stressful time. Many thanks. More