Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Modern Mazda
Thomaston, CT
1,047 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,047 reviews
October 09, 2023
Natalie and the rest of the team were a huge help to me, turning a terrible situation into a great experience. My old car needed an engine, replacing it wasn't an option. Within days, after communicating th turning a terrible situation into a great experience. My old car needed an engine, replacing it wasn't an option. Within days, after communicating through texts and phone calls, I was driving out of the lot in a new CX5!! I truly appreciate the time, energy and patience Natalie gave me to help put me behind the wheel of a car I couldn't wait to drive! More
by Rebecca E
Employees Worked With
Natalie, Mike, Nick, Tony
October 07, 2023
Just pushed my new Mazda after leasing my last 2 from modern mazda and Jose Median made it the best experience. I would purchase another vehicle from them in a heartbeat. modern mazda and Jose Median made it the best experience. I would purchase another vehicle from them in a heartbeat. More
by javachik1
Employees Worked With
Jose Medina
October 06, 2023
I had the pleasure of working with Abbey while trying to get into a new Cx-5 and she was amazing. Her knowledge of all the features helped me figure out what trim I was looking for right away and made the e get into a new Cx-5 and she was amazing. Her knowledge of all the features helped me figure out what trim I was looking for right away and made the entire process much smoother. Abbey was friendly, communicated well, and responded quickly to to any questions or concerns that I had. I’m very happy with my experience at Modern Mazda. More
by Gio
Employees Worked With
Abbey
October 05, 2023
Thank you to Abby and the whole Modern Mazda team. Abby listened to us and found the car we were looking for. The whole experience was smooth and efficient. Would definitely go back for our next ca Abby listened to us and found the car we were looking for. The whole experience was smooth and efficient. Would definitely go back for our next car purchase. More
by Jen
Employees Worked With
Abby Fitzgerald
October 04, 2023
Definitely the best experience I've had buying a car, thanks to my sales rep Abbey. Test drove the CX-30 and got the numbers I wanted. I never felt pressured to buy, but I went for it. thanks to my sales rep Abbey. Test drove the CX-30 and got the numbers I wanted. I never felt pressured to buy, but I went for it. More
by Dave
Employees Worked With
Abbey
September 28, 2023
I had to get a new car after my old beloved PT was totaled. The staff at Modern were all super patient and knowledgeable and were able to show me lots of options. My sales rep was Steve Duffy and he a totaled. The staff at Modern were all super patient and knowledgeable and were able to show me lots of options. My sales rep was Steve Duffy and he actually made the entire experience very fun and easygoing! More
by nashimari
Employees Worked With
Steve Duffy
September 27, 2023
I just bought a 2024 Mazda CX5 and I love it! I had a great experience here and was met with great customer service. I worked with Steve, and he was very helpful, which I was grateful for since t I had a great experience here and was met with great customer service. I worked with Steve, and he was very helpful, which I was grateful for since this was my first time buying a car. He was very knowledgeable and transparent. More
by Gianna B
Employees Worked With
Steve Duffy
September 26, 2023
They had a really great customer service. I worked with Steve and he was an overall great sales person. He was very patient and kind with helping me. I love how he gave me a run down of every I worked with Steve and he was an overall great sales person. He was very patient and kind with helping me. I love how he gave me a run down of everything and my many different options. More
by Marioncousins98
Employees Worked With
Steve
September 24, 2023
Overall excellent experience at Modern Mazda! Salesperson Jose Medina is my go-to guy when it’s time for a new lease. All of my needs were met and I’m loving my 2024 Mazda CX-50! Salesperson Jose Medina is my go-to guy when it’s time for a new lease. All of my needs were met and I’m loving my 2024 Mazda CX-50! More
by ejskarup
Employees Worked With
Jose Medina
