Modern Mazda

I recently purchased a certified used 2022 Mazda CX 5 Carbon Edition from Modern Mazda in Thomaston. While buying a car is far from my favorite activity, product specialist Steve Duffy and the Modern tea Carbon Edition from Modern Mazda in Thomaston. While buying a car is far from my favorite activity, product specialist Steve Duffy and the Modern team made everything go very smoothly. I appreciated the straightforward and competitive pricing and the transparency of the whole sales process. Even though I came in with this particular car in mind, Steve took some time to sit and check in with me about what in particular I was looking for without trying to upsell me on a more expensive vehicle. Steve answered all my questions and went through what the certified used program entailed and the details of the warranties that came with the car. Modern asked for the opportunity to see if they match or do slightly better on the financing rate that I had gotten pre approved, which they were able to do. When we first looked at the ca,r Steve pointed out a small puck in a side panel and said they would take care of it. When I came to pick up the car Steve volunteered that they were not able to get to the job, but wrote the needed work into the final paperwork so that there would be no confusion about what they owed me next time the car was there for service. Overall a very pleasant and low stress experience! Thanks Steve! ….and the car is great too… More

I recently bought a Mazda CX-5 at Modern Mazda and could not be happier! The process was very smooth and I have been loving my new car. I worked with Abbey and Natalie, the product specialists, and they wer not be happier! The process was very smooth and I have been loving my new car. I worked with Abbey and Natalie, the product specialists, and they were both very patient and informative. It was also super easy to text with them during the day to communicate. I also really appreciate them staying later so that I could come down after I got out of work. The manager Edward was also super helpful and knowledgeable. I highly recommend buying a car from this dealership, everyone was so great! More

Steve and the rest of the dealership made buying a car such a simple process! Definitely recommend such a simple process! Definitely recommend More

Overall, good experience. Not a pushy and annoying dealership. I walked the lot in peace without someone breathing down your neck. I was purchasing a car for my son while Not a pushy and annoying dealership. I walked the lot in peace without someone breathing down your neck. I was purchasing a car for my son while in college and prices are fair and cars are quality. When I walked in I was greeted by Angela who was professional and knowledgeable. She was very patient and allowed time to make a decision. She answered all questions I had. Will definitely return. A+ service! More

Jose Medina was the salesman that helped me buy my car. Very thorough and helpful, and would do business with him a million more times. Great dealership, and not pushy at all. Very thorough and helpful, and would do business with him a million more times. Great dealership, and not pushy at all. More

It was my first time purchasing a vehicle from Modern Mazda in Thomaston, and it was such a great experience! Abbey and everyone that I worked with was very helpful. No one was pushy and it was evident e Mazda in Thomaston, and it was such a great experience! Abbey and everyone that I worked with was very helpful. No one was pushy and it was evident everyone was just there to help and guide you in the process. The process went very quick, too! I came on a Saturday to test drive a 2022 Mazda CX5, loved it, came back an hour or two later and they let me look at the car again. By the end of the day, I had purchased the car! When I could not pick up the car on the night we had scheduled due to a nail being found in a tire, they were so accommodating and brought the car to my workplace a couple of days later. I am so happy with the car and how the process went. Thank you! More

My experience was great here due to the entire staff, especially Stephen Duffy. Steve took care of me in an extremely professional, knowledgeable, and respectful manner. Any question I had was thoroughly especially Stephen Duffy. Steve took care of me in an extremely professional, knowledgeable, and respectful manner. Any question I had was thoroughly answered and it truly felt like he went above and beyond. Could not have asked for a better experience thanks to Steve. More

I usually dread the car buying experience due to past purchases with obnoxious pushy sales tactics. I was pleasantly surprised with my experience at Modern Mazda. Angela Zhovkly was extremely professiona purchases with obnoxious pushy sales tactics. I was pleasantly surprised with my experience at Modern Mazda. Angela Zhovkly was extremely professional and took great care to make sure everything we needed was handled seamlessly, I will definitely refer anyone I know to this dealership knowing they will be handled with respect and attention, without the usual ‘car buying’ stress. Yvonne B. More

I was looking for my first car, and Abbey Fitzgerald made the process easy, seamless, and stress free. It was a pleasure to work with her and I love the vehicle we decided on. I would absolutely work with he the process easy, seamless, and stress free. It was a pleasure to work with her and I love the vehicle we decided on. I would absolutely work with her again in the future for my next one! More

I can't say enough about our sales specialist, Steve Duffy of Modern Mazda. He explained everything we needed to know in great detail and made whole process easy and painless. In fact, the whole Modern Duffy of Modern Mazda. He explained everything we needed to know in great detail and made whole process easy and painless. In fact, the whole Modern Mazda team went above and beyond. We'll definitely be coming back! More