
Modern Mazda
Thomaston, CT
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Very friendly and knowledgeable. The entire team was easy to work with and professional. Our sales consultant, Angela Zhovkly, was wonderful to work with, no pushy gimmicks, she list The entire team was easy to work with and professional. Our sales consultant, Angela Zhovkly, was wonderful to work with, no pushy gimmicks, she listened to our needs and found the perfect car for us-CX-5 Carbon Turbo. I will definitely recommend them to friends and family. More
I visited a lot of dealerships in my search for my next car. The vibe at Modern Mazda was different, and much more laid back compared to many of the others I visited. Angela was great from day one, even th car. The vibe at Modern Mazda was different, and much more laid back compared to many of the others I visited. Angela was great from day one, even though I wasn't quite ready to get my new car and I was just exploring options and seeing what was our there. She sent me a video showing me the ins and outs of the car I was interested in. I had a lot of questions, but she was kind and patient and answered each one. I'm so happy with my CX-30 Carbon Edition! I actually look forward to my commute now. More
Angela was a great sale associate! I had an urgent situation when a tree fell on my original Mazda. A CX9 came in off lease and just arrived at Modern Mazda. Angela sent me a video whe I had an urgent situation when a tree fell on my original Mazda. A CX9 came in off lease and just arrived at Modern Mazda. Angela sent me a video when it came in, showing it go through inspection, was able to hold the car til the next morning for me to see and worked with my husband and I to close the deal! Very happy with my experience. Thank you Angela! More
As a first-time car buyer, I was nervous about the process, but my experience at Modern Mazda was fantastic! A huge thank you to Sal, who made everything so easy and enjoyable. He patiently walked me process, but my experience at Modern Mazda was fantastic! A huge thank you to Sal, who made everything so easy and enjoyable. He patiently walked me through every step, explaining all the features of the car in detail and making sure I was comfortable with everything. Sal's expertise and friendly demeanor put me at ease, and I truly felt like he cared about helping me find the right car for my needs. I’m so excited about my first car, and I couldn’t have asked for a better experience. If you're in the market for a car, I highly recommend visiting and asking for Sal Bernacchi– you won't be disappointed! More
Modern Mazda and Zach were great to my wife and I when we got our CX-30. They got us out of a car we didn't want and worked with us greatly to make it happen. Zach was knowledgeable friendly and helpful. Ove got our CX-30. They got us out of a car we didn't want and worked with us greatly to make it happen. Zach was knowledgeable friendly and helpful. Overall the best buying experience I have had in a dealership. 5/5 More
Recently, my car got totaled due to a hit a run accident and I was in the market to purchase a quality car quickly without additional aggravation. Typically, inventory is limited so you visit the dealershi and I was in the market to purchase a quality car quickly without additional aggravation. Typically, inventory is limited so you visit the dealership that has the car of choice and not necessarily the dealership of choice. Through Autotrader, I was diverted to Modern Mazda in Thomaston, 45 minutes from my location, because it possessed a gently owned certified 2024 MX-30 Turbo. Fortunately, I was assigned to Stephen Duffy, who paid close attention to what I was looking for in a replacement car and presented me with options. I scheduled an appointment to view available cars on Friday afternoon. When I reached the dealership, Stephen was still working hard with another customer, and instead of making me wait in the customer waiting area, he arranged for his sales manager, Mike, to fill in and take me for the test drive. It was refreshing that this dealership valued my time. Mike, was pleasant and informative and when the test drive concluded, Stephen was free and ready to assist. No wasted time. I decided to purchase the vehicle that afternoon and Stephen, Mike and the rest of the team worked together to get me significantly improved loan terms to my own personal bank rate and made special arrangements so that I can drive the new car off the lot the next day because I was currently renting a car. But Modern Mazda’s exceptional service did not stop there. When I got home with the car, I noticed a hard to see small tear in the seat upholstery. Stephen and Mike looked at the pictures that I had sent them, and they immediately told me that their upholstery repair specialist would fix it. Moder Mazda stood by its product and customer, whatever it takes to make the customer happy. In the future, I will buy all my cars through this dealership. More
We had a great experience six years ago when we bought a car from Jose Medina, so we knew we had to call him first when that car got totaled and we were looking for a new one. Jose came through for us aga car from Jose Medina, so we knew we had to call him first when that car got totaled and we were looking for a new one. Jose came through for us again! He found us our dream car on his first try and we couldn't be happier. More
I recently visited Modern Mazda while looking to upgrade my 2013 Dodge Dart, a car I've owned since its initial release. My wife drives an older Mazda CX-7, and I knew I wanted a vehicle of a similar size. my 2013 Dodge Dart, a car I've owned since its initial release. My wife drives an older Mazda CX-7, and I knew I wanted a vehicle of a similar size. After trying a few other dealerships in the area and not finding the right fit or feeling pressured to buy immediately, I scheduled an appointment to see a CX-50 hybrid at Modern Mazda. From the moment I walked in, I felt like I was in good hands. I worked with salesman Steve Duffy, who thoroughly showed me the CX-50 hybrid I was interested in, explaining all its features in detail. We went for a quick test drive, and then it was time to do everyone’s favorite thing, discuss numbers… Modern Mazda prides itself on a transparent and non-pushy sales approach, and they truly delivered on this promise! This was the most stress-free car buying experience I've ever had. I never felt pressured to make a decision or buy anything I wasn't comfortable with. Steve patiently explained the differences between leasing and financing and presented me with several pricing options. When I wasn't completely satisfied with the initial offers, he asked about my target payment. He then spoke with the sales manager, and they were able to meet my desired price point! I accepted the offer, and the finance process was equally smooth and straightforward (though I unfortunately can't recall the name of the person who assisted me). I can't thank Modern Mazda enough for making the entire process so easy and transparent. I absolutely love my new car and will definitely be a returning customer for future purchase! More