Modern Mazda
Thomaston, CT
Filter Reviews by Keyword
By Type
Showing 1,047 reviews
Jordan was great! He was very professional and helpful throughout the whole process and was also very clear and straight forward. Overall great experience! He was very professional and helpful throughout the whole process and was also very clear and straight forward. Overall great experience! More
This is the fourth car I’ve bought through this auto group over the years and the first through Modern Mazda. I brought my son to buy his first new car and we both had a fantastic experience from start group over the years and the first through Modern Mazda. I brought my son to buy his first new car and we both had a fantastic experience from start to finish. We worked with Natalie Asarisi. She is knowledgeable, helpful, and not at all pushy. The selection of vehicles was impressive and my son was able to find exactly what he was looking for. The entire process was smooth and efficient, and my son couldn't be happier with his new car. We highly recommend Modern Mazda and Natalie Asarisi to anyone in the market for a new vehicle. More
I had a really great experience working with Stephen Duffy at this dealership. I never felt pressured or the need to rush and make a decision. Stephen was also very easy to get in touch with and respon Duffy at this dealership. I never felt pressured or the need to rush and make a decision. Stephen was also very easy to get in touch with and responded back quickly with the million questions that I had for him! I will definitely be going to Modern Mazda in the future! More
My sales associate Jordan H was awesome. He didn't try to sell me any car, but took the time to understand what I was looking for, was knowledgeable about the models, and was very professi He didn't try to sell me any car, but took the time to understand what I was looking for, was knowledgeable about the models, and was very professional every step of the way. Great experience there, and would be happy to reccomend Jordan to anyone looking to get a car! More
This was my first visit and purchase at Modern Mazda. We were never pressured to into buying a vehicle. A very comfortable dealership to work with. Xavier is a great product specialist and was totally We were never pressured to into buying a vehicle. A very comfortable dealership to work with. Xavier is a great product specialist and was totally transparent. He took his time, and he never rushed us in taking a couple of used CX5 's for test drives no matter how late in the evening. Xavier has an awesome personality to work with. I would highly recommend visiting Modern Mazda if your seriously thinking of purchasing a vehicle. Looking forward to meeting the service department and having our CX5 serviced at Modern Mazda. More
Long drive for me, but worth the trip. I saw good reviews about this place, and that - to me - was more important than the car I would eventually buy. Everyone I met was courteous and prof I saw good reviews about this place, and that - to me - was more important than the car I would eventually buy. Everyone I met was courteous and professional. My agent was Stephen Duffy, and he did a wonderful job. I never felt pressured, and we were able to come to a reasonable agreement on the price. Any questions I had he was able to answer, or got back to me with a response. Any concerns I had were promptly addressed. They followed up with me multiple times to make sure everything is satisfactory. I even got a spare battery mailed to me at no cost when my remote wasn't working. Some car dealerships give you the run around, and others are straight scammers. I'm glad that this is NOT one of those places. Would recommend! More
I typically avoid larger name dealerships as they have a high overhead to lookout for, which means they will attempt to get as much out of you as possible. I WOULD DO BUSINESS WITH MODERN MOTORS AGAIN! Work high overhead to lookout for, which means they will attempt to get as much out of you as possible. I WOULD DO BUSINESS WITH MODERN MOTORS AGAIN! Working with them, I felt no pressure at all, and they absolutely worked their tails off to deliver me my Jeep the same day. It started while I was out of state when I saw a couple of vehicles I was interested in. I reached out, and shortly after I was contacted via text by Beth, and she gave me a personal video showing me the Jeep. I thought that was a nice touch. I worked with Beth mostly, but the whole team was awesome. I drove home my Jeep only a few hours after later. :) More
We had a great experience working with sales rep. Steve Duffy at Modern Mazda in Thomaston, CT. He is friendly, knowledgeable and tech savvy. We ended up buying a beautiful Mazda CX-5 Turbo. Thanks S Steve Duffy at Modern Mazda in Thomaston, CT. He is friendly, knowledgeable and tech savvy. We ended up buying a beautiful Mazda CX-5 Turbo. Thanks Steve! More