![](https://dealerrater.com/ncdn/s/3.20250207.955/Graphics/icons/close-x-orange.png)
Modern Mazda
Thomaston, CT
Filter Reviews by Keyword
By Type
Showing 1,099 reviews
My salesman, Steve Duffy, was the MOST PROFESSIONAL, FRIENDLIEST, PATIENT and KNOWLEDGEABLE, sales person I’ve ever done business with. He was never once pushy, always had an answer for EVER question I FRIENDLIEST, PATIENT and KNOWLEDGEABLE, sales person I’ve ever done business with. He was never once pushy, always had an answer for EVER question I asked, and never made me feel pressured or rushed. He was patient and helpful and really made me feel at ease. He knew Mazdas inside and out and thought to tell me things before and after my purchase that I wouldn’t even have thought to ask. The whole experience was not only enjoyable but also very informative. I bought my car from him that very day and couldn’t be happier!!! I had planned on shopping around, but once I stepped into Modern Mazda, I knew immediately I wouldn’t need to go anywhere else. I LOVE my CX 5 Touring and LOVED the way I was treated at Modern Mazda from everyone who took care of me from beginning to end. Nick Gagain, the business manager, personally handled all of my financials and even went above and beyond the call of duty by putting me in touch with a great insurance agent. I can’t say enough great things about Nick, he never pressured me to accept any thing I wasn’t comfortable with and worked EXTREMELY hard to put me in the car of my dreams. Without him I wouldn’t have been able to drive away with an amazing vehicle. And his sound financial advice helped me understand completely, my interest and loan responsibilities. He was WONDERFUL to work with!! Thanks again to all who worked so hard for me at Modern Mazda, in Thomaston! More
Not the best experience. They are selling pre owned cars before going through service inspection. Deposited on car, inspected after was not told car had not been inspected. They are selling pre owned cars before going through service inspection. Deposited on car, inspected after was not told car had not been inspected. Costly repair comes up then they want $1000 more for the car while at the SAME time listing the car online for $500 less than deposited for. Lots of excuses and xx. Sadly would not go back to this dealer they are obviously just pushing out sales so not trust worthy. Sales person was great so not her fault this is all at the sales manager level. More
Modern Mazda was amazing! From Edward Shaker, to Nick Gagain in financial to Steve Duffy, my amazing salesman. I was treated with respect and feel that I am now part of the Ma From Edward Shaker, to Nick Gagain in financial to Steve Duffy, my amazing salesman. I was treated with respect and feel that I am now part of the Mazda family. More
Bought a CX30. Abbey was great in helping with choice. Her knowledge was exceptional and very thorough. Her details and explanation were very easily understood. I w Abbey was great in helping with choice. Her knowledge was exceptional and very thorough. Her details and explanation were very easily understood. I would definitely recommend her to family and friends. A pleasure to work with. More
Recently purchased as CPO CX-9. Stephen was my sales rep and handled everything like a professional. He made sure everything was handled as requested and made the extra effort to ma Stephen was my sales rep and handled everything like a professional. He made sure everything was handled as requested and made the extra effort to make sure we were 100% happy with our purchase. Highly recommend Stephen to anyone More
We recently bought a Certified Pre-owned Mazda CX-9 from Modern Mazda and worked with Natalie. She was such a pleasure and very helpful. Natalie is very knowledgeable and made the purchase seamless and enjo Modern Mazda and worked with Natalie. She was such a pleasure and very helpful. Natalie is very knowledgeable and made the purchase seamless and enjoyable. She is no pressure but did her job with extreme professionalism which we appreciated. We would not hesitate to go back to Modern Mazda when we are in the market for a new car again. More
I had an amazing experience here and xavier Hull was so great helping me. This was my first time owning such a nice car and Xavier took the time to show me everything I needed to know and made the whole pr great helping me. This was my first time owning such a nice car and Xavier took the time to show me everything I needed to know and made the whole process quick and easy for me. I absolutely love my new Cx-9 and will be recommending to anyone who is looking for a vehicle to go to modern motors and see him. More
Love my Mazda. Easy to work with this dealership. Steve D in sales was knowledgeable and dealt well with my many questions about the multiple cars I test drove b Easy to work with this dealership. Steve D in sales was knowledgeable and dealt well with my many questions about the multiple cars I test drove before deciding on the CX9. More