
Modern Mazda
Thomaston, CT
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Do not go to these Cheaters Please do not go to these cheaters. I bought this car almost 7 week back and i was promised my tag and title in 2 weeks time ( I bought in CT and regi Please do not go to these cheaters. I bought this car almost 7 week back and i was promised my tag and title in 2 weeks time ( I bought in CT and registration suppose to be in MD). After 7 + weeks they did not get my registration done. I have to garaged my car and making payments. I can not use it until I get Tags. All the time i call dealership for tag they tell me its on way. As per dealership tag is on the way since last 4 weeks. Save yourself and your time and do not go to this dealership at all. They will sell you crap. I paid $399.00 for GPS in my New Mazda6 2016 and they put a crap SD card which is piece of xxxx. soon after i used it same day I called as it was showing as if i am no where on road. Not picking up address well. so many issues. I called them for replacement may 10 times but no solution. every time i called they said we will call you back and guess what never got any call back. Sales Lady Crystal Booth was like you bought it and you got it. We can not do anything now. More
don't buy from Modern i bought a used truck from Modern Mazda - 2014 ram with 20,000 miles. i live in New Hampshire so i drove down to pick it up on Dec 17 2015 - Modern Ma i bought a used truck from Modern Mazda - 2014 ram with 20,000 miles. i live in New Hampshire so i drove down to pick it up on Dec 17 2015 - Modern Mazda said in Conn. vehicles can be released with out being registered, so i wrote them a check for 802.32. They said they could register it in NH - NH would send them the plates and they would send the plates to me. IT sounds like a good story, but now its January 15 2016 and my temp plates run out tomorrow and I still have no plates and the bank and the bank doesn't have the title. So i call and the bank calls, Modern Mazda tells the bank the state of Conn. has the title - no wait two day later we do have the title but we can't register the truck in NH our guy can figure it out. i call again - then were is my 802.32 - we sent it with the title to your bank - so I call the bank - nope we don't have it - so call Modern Mazda - this lady signed for it on this day - so I call the bank - the title came to this branch - she works at another branch - bank lady says " let me call" well guess what - maybe we didn't mail the check -a day later nope we didn't - so three days later the bank finally gets my check for 786.32 - if you remember i gave them a check for 802.32 so for my inconvenience it cost me $16.00 - maybe that's what it cost to over night me my money. More
Outstanding Very happy with this dealership. Our salesperson, Kimberly Gelada, was fantastic as was everyone else we had contact with. The price on our trade w Very happy with this dealership. Our salesperson, Kimberly Gelada, was fantastic as was everyone else we had contact with. The price on our trade was fair, the price on the car was fair and the entire experience was without the typical sales pressure. Kim's knowledge of the vehicle was incredible. LOVE our new CX 5 and will happily recommend this dealership. More
Great Experience Buying a New Mazda We were torn between the Mazda3 and a Honda Civic. The Mazda won out for several reasons, but what a pleasure it was to deal with the folks at Modern We were torn between the Mazda3 and a Honda Civic. The Mazda won out for several reasons, but what a pleasure it was to deal with the folks at Modern. It's a bit of a hike for us, we live in the Northwest Corner, but the Mazda got good reviews. Buying a new car is always stressful, but the folks at Mazda were not pushy, but clearly they are proud of their product. This is our first Mazda, I hope it lasts for many years, and when we're shopping for another we definitely will make the drive to Thomaston. Thank you for such good service! More
2015 Mazda 6 Soul Red I purchased a 2015 Mazda 6 in Soul Red in July 2014. I know a bit late writing a review. I absolutely love the car!!! I especially love the 6 speed ma I purchased a 2015 Mazda 6 in Soul Red in July 2014. I know a bit late writing a review. I absolutely love the car!!! I especially love the 6 speed manual transmission and the color. I worked with Kim G and she was great. This is the second car I've bought from Modern Mazda. My first one was a Dodge Grand Caravan back in 2000 when my kids were little. I would definitely recommend the dealership. More
Mazda CX-5 from Modern Mazda I recently purchased a 2016 Mazda CX-5 which I am absolutely in love with, soul red with parchment interior. I made several trips there before my pur I recently purchased a 2016 Mazda CX-5 which I am absolutely in love with, soul red with parchment interior. I made several trips there before my purchase and every time I was greeted and taken care of by my salesperson Kim. Every question I had was answered, and every detail I needed attended to was taken care of as well. Mazda vehicles are definetly the way to go, they have a high quality product at a reasonable price. I would recommended making a stop down to Modern Mazda and asking for Kim, she can make it happen! Zoom- Zoom.... More
New Car Purchase We picked up our new 2016 CX5 car on 8/11/15 and were very please with the transaction. Our salesman, Jose Medina , was most helpful and thoroughly ex We picked up our new 2016 CX5 car on 8/11/15 and were very please with the transaction. Our salesman, Jose Medina , was most helpful and thoroughly explained the buying process and the operation of the vehicle. I would definitely recommend this dealership and Mr. Medina to anyone considering a purchase.. More
awesome experience I had the greatest experience leasing my vehicle with Modern Motors.. Tim Rozanski went out of his way to explain every detail of the lease. I had the greatest experience leasing my vehicle with Modern Motors.. Tim Rozanski went out of his way to explain every detail of the lease. More
First time customer - great experience I was looking for a new Mazda and visited the dealers locally to me. At the same time, I reached out via the internet to some dealers that weren't as I was looking for a new Mazda and visited the dealers locally to me. At the same time, I reached out via the internet to some dealers that weren't as close. Kim got in touch with me quickly and from there the experience was great. She easily beat the price of the local dealers and almost everything was done via email. I showed up, drove the car, got my trade assessed and closed the deal. It was probably the best car buying experience I've had. Kim was great to work with - very friendly, very prompt and knowledgeable in her responses. It was almost an hour drive to get here, but well worth it. More
Great vehicle. Great service. We bought a new 2013 Ram. Great vehicle. Vinnie was our salesman. Very knowledgeable, outgoing, friendly and helpful. Service dept. has been quick and We bought a new 2013 Ram. Great vehicle. Vinnie was our salesman. Very knowledgeable, outgoing, friendly and helpful. Service dept. has been quick and reliable. I would buy a vehicle there again and recommend it to others. More