Modern Hyundai of Concord
Concord, NC
Filter Reviews by Keyword
By Type
687 Reviews of Modern Hyundai of Concord
Great Service Good Price They treated me well before and after the sale. Great experience! They found the right car for me! I received great service from Dudley Payne. They treated me well before and after the sale. Great experience! They found the right car for me! I received great service from Dudley Payne. More
Competitive pricing and great customer service! This dealership gets right to the point. They take the time to listen to the customer. Found the car I wanted and no problem getting to the best price This dealership gets right to the point. They take the time to listen to the customer. Found the car I wanted and no problem getting to the best price available. More
Best car buying experience ever! This was by far the best new car buying experience I have ever encountered in my 50 years. From the professional sales staff (Alan Parker) to the sal This was by far the best new car buying experience I have ever encountered in my 50 years. From the professional sales staff (Alan Parker) to the sales floor manager (James Welborne) and the business manager (Anane Thabiti) I was treated with respect and got a great deal with no "haggling". I had been to two other dealers around NC the day prior and walked out of both due to them insulting my intelligence. The sad thing is one of those dealers I had purchased my last 2 Hyundais from and the sales person who I purchased those 2 vehicles from never returned my calls. I was basically told by the other dealers that I was crazy to think I could purchase my 2015 Santa Fe for what I felt was a fair price (as I had done extensive research on the web). From the moment I spoke with the Internet Sales Specialist, Staci Hopper at Modern Hyundai of Concord , and received my pricing from her, I knew I had found an honest reputable dealer that would stand behind their promotions and advertising. They get 5 out of 5 stars from me and I will remain a loyal customer for life. Thank you all for being the best! Sincerely, Rich M. More
A Pleasant Surprise After visiting several local dealerships, I found this one to be the most relaxing experience. Everyone I talked with was very nice. Any dealership After visiting several local dealerships, I found this one to be the most relaxing experience. Everyone I talked with was very nice. Any dealership is going to want to sell you a car when you go there, but I never felt pressured to have to make a decision I didn't feel comfortable with. Negotiations were rather straightforward and in the end the price was good. I was very happy with my experience, and so far I am very happy with my new car. I hope that the service department is as easy to work with as the sales department. More
Wonderful Sales Experience! What a wonderful experience we had at Modern Hyundai of Concord. Bought a 2015 Tucson from Darren Robinson and got a great deal with no haggling and i What a wonderful experience we had at Modern Hyundai of Concord. Bought a 2015 Tucson from Darren Robinson and got a great deal with no haggling and in record time. Love, love, love this car! This is my third new Hyundai (going back to 2001) and I am a customer for life. Darren was so wonderful, pleasant, and very helpful every step of the way. We had a terrible experience at another car dealership that morning and Darren really restored my faith in the car buying process by that afternoon. For anyone considering a Hyundai (which are great, affordable cars by the way), please, please do yourself a favor and go see Darren! You won’t be disappointed. More
great customer service the best customer service i have ever had in a new car dealership. David Dyer was one of the best sales consultants i have had in my car buying over the best customer service i have ever had in a new car dealership. David Dyer was one of the best sales consultants i have had in my car buying over the past 40 years. thank you for the best car buying experience i have ever had. Denton Mulenex More
New car purchase I cannot rate the service department yet. I purchased the vehicle last Friday and today is Monday, 12/8/1014. I did call service at about 8:30 am this I cannot rate the service department yet. I purchased the vehicle last Friday and today is Monday, 12/8/1014. I did call service at about 8:30 am this morning to inquire why I had a red light on my dash. It is now 7:21 pm and no one ever returned that message that I left regarding what the lit icon meant. Beyond that issue, the purchase of the vehicle and the staff I dealt with were wonderful. The vehicle I purchased is far beyond my expectations. This is my first Hyundai, I have always driven premium vehicles and this one is great. I purchased the Sonata Limited and quite satisfied with it. I would highly recommend the dealership and their staff. The jury is still out on the service department after my experience of not receiving a call. The light is still lit on my dash and still waiting for a returned call as to why. More
Quick and Easy The staff was friendly and listened to my wants and budget. They didn't try to persuade me to pay more or find a lesser car for the money I wanted to The staff was friendly and listened to my wants and budget. They didn't try to persuade me to pay more or find a lesser car for the money I wanted to spend. The trade in process was painless (other than I'll miss the jeep) and fair. The service team was ready for my questions. The entire staff had extensive knowledge of the cars on the lot. They walk me through setting up the blue link, blue tooth and navigation. Gave me a short demo that included short cuts to the apps in the car. During financing they didn't attempt to sell me additional items or packages. I'm very pleased with the team at Modern. More
Modern Hyundai of Concord Knows How To Treat A Customer I went by Modern Hyundai of Concord to test drive a Hyundai Accent. Jim Morelli rode with me and was very empathetic and helpful. I strongly recomme I went by Modern Hyundai of Concord to test drive a Hyundai Accent. Jim Morelli rode with me and was very empathetic and helpful. I strongly recommend Modern Hyundai of Concord. More
Car Purchase My husband called this dealer and spoke with Tony (the used car sales manager) and was persuaded to stop by the dealership based on the phone conversa My husband called this dealer and spoke with Tony (the used car sales manager) and was persuaded to stop by the dealership based on the phone conversation. I despise car shopping and salesman however my husband and I were amazed at the service we received at this location. Joe the salesman was very knowledgeable regarding the vehicle we were interested in (purchased) . He explained every detail of the car and was patient and able to answer all of our questions. After 2 weeks of car shopping our search is over...we purchased a car from this dealer Everyone at the dealership went above & beyond to ensure we felt appreciated. More