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Modern Hyundai of Concord

Concord, NC

4.7
677 Reviews

965 Concord Pkwy S

Concord, NC

28027

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677 Reviews of Modern Hyundai of Concord

October 24, 2023

Richard Tillman was an excellent salesman. He was very professional, knowledgeable and friendly. I would definitely refer him to family and friends More

by brendagordon57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Modern H. Concord
Oct 26, 2023 -

Modern Hyundai of Concord responded

Brenda, we sincerely thank you for taking the time to write such kind words about our sales team. Richard is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new car! If you have any questions, please do not hesitate to come see us. Sincerely, The Modern Hyundai of Concord Team

October 04, 2023

This is my second purchase from Modern Hyundai and once again, I'm blown away by the service Richard Tillman provided. I gave him my requirements, he delivered within minutes, and I was in and out within a More

by Deanna Miller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Tillman
Oct 09, 2023 -

Modern Hyundai of Concord responded

Thank you for leaving us this great review, Deanna. We are very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Modern Hyundai of Concord Team

October 02, 2023

I bought a new 2023 sonata from these people. Called for 1st service and was told a month out to get oil changed . Absolutely amazing and shameful to not care about service after the sale. What i More

by Wilsonrick1961
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Modern H. Concord
Oct 04, 2023 -

Modern Hyundai of Concord responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, The Modern Hyundai of Concord Team

Oct 04, 2023 -

Wilsonrick1961 responded

Thanks for the offer to talk. However , nowhere did you put me a contact number, and a contact name . I’m I suppose to call there and be transferred from person to person and wait on who is suppose to take a call of this nature. I have no choice but to believe the response was just an automated one generated by a non human. Better yet why don’t you call me. .I get a e mail every week from you guys wanting me to a) buy another car or b) bring my car in fir a checkup. Bottom line is. If you really cared about people A PERSON not a machine would have responded to my complaint and issue. ! Get real !!

August 29, 2023

I can't say enough about how wonderful the people at Mordern are! i was having trouble with my 2020 car and while talking to a person in the service department Richard Tillman walked by and asked me if More

by medwards
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can't remember his name but the man that handled all the financial aspects was also wonderful!, Modern H. Concord
Sep 01, 2023 -

Modern Hyundai of Concord responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Richard went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly. Enjoy your new Tuscon! Sincerely, The Modern Hyundai of Concord Team

August 24, 2023

I had the pleasure of first engaging with Jaime, then Alex, and finally, Richard. My husband and I both agree the service was truly EXCEPTIONAL and an all-around wonderful experience! I highly recommend More

by MsLeCarp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime , Modern H. Concord
Aug 28, 2023 -

Modern Hyundai of Concord responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Modern Hyundai of Concord Team

August 22, 2023

Modern Hyundai is the best dearship I have been to they are very helpful I give them a 10 More

by Baymay4649
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Kim and Alex the best, Modern H. Concord
Aug 25, 2023 -

Modern Hyundai of Concord responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Modern Hyundai of Concord Team

August 19, 2023

Richard Tillman was my Hyundai Salesman today. Buying a new vehicle can be a very intimidating process but Mr. Tillman made me feel right at ease, very comfortable. He took what could have been an More

by sthrnfire1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Modern H. Concord
Aug 23, 2023 -

Modern Hyundai of Concord responded

We loved reading this review! Happy customers are our aim, and it appears Richard really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we're always available to help. Sincerely, The Modern Hyundai of Concord Team

August 15, 2023

Richard Tillman, we’re very patient with assisting me in searching for a vehicle that fit my budget and my wishes and need that I had when I came in More

by emmerbays
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Tillman, Modern H. Concord
Aug 18, 2023 -

Modern Hyundai of Concord responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Modern Hyundai of Concord Team

August 12, 2023

Richard Tillman was easy to work with. Easy transaction, fair pricing, no games. Had a far worse experience at another dealer, went here instead and got treated fairly. More

by igolberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Tillman
Aug 16, 2023 -

Modern Hyundai of Concord responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Modern Hyundai of Concord, we value our customers and we look forward to seeing you down the road. Sincerely, The Modern Hyundai of Concord Team

August 04, 2023

Richard Tillman has been a professional from the time he introduced himself. He worked with me to come to an agreement that made me happy. I felt relaxed and relieved. I received the car I was hoping for More

by Crmnbrtn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Modern H. Concord
Aug 09, 2023 -

Modern Hyundai of Concord responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Modern Hyundai of Concord Team

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