Mitchell Volvo of Simsbury

2007 Saab replace driver side window As usual, Rick responded to my email request for service the same day I emailed him. He was able to schedule time to replace the window infrastructu As usual, Rick responded to my email request for service the same day I emailed him. He was able to schedule time to replace the window infrastructure that had failed.. Although a rather pricey fix, who can ignore a window that won’t go up! I was able to pick my car up the same day. Timmy saved all the ruined parts that needed to be replaced in a bag for us to see. Tim is such a great mechanic, my son named his son Tim when he was born late in July! (Just kidding about the name, not Kidding about Tim’s skills) Sure wish Saab was still an option to buy! Wondering if all Mitchell service is this good? Thank you! Betsy Tomolonis More

Spare key service. Came in to make a spare key for a newly purchased used Volvo S80. The quoted price was the price I paid, about $350. Fobs are expensive, but you shoul Came in to make a spare key for a newly purchased used Volvo S80. The quoted price was the price I paid, about $350. Fobs are expensive, but you should have one. When we drove it to the dealership we noticed the airbag light and washer fluid lights were on. This is my son’s car and he recently switched out lights with LEDs. Per some online sites we were pretty certain the airbag light was caused by my son playing with the electrical system. Nonetheless I didn’t say anything to the dealership about those two things but when I picked up the car and drove it home both light were off! Nice to see they fixed easy problems without charging me or even trying to make a mountain out of a mole hill. Would trust this dealership to do further work. More

Spectacular service and dealership. They continue to impress me every time I come in with top rate service. They are always willing to take time to help me learn the complicated features They continue to impress me every time I come in with top rate service. They are always willing to take time to help me learn the complicated features of my car and explain things in clear concise ways. Beautiful dealership that always goes above and beyond to help me. More

Great service Easy 10k mile service. Great shuttle service and everything worked out as scheduled. They also noticed a bolt in my tire and plugged at no cost. Easy 10k mile service. Great shuttle service and everything worked out as scheduled. They also noticed a bolt in my tire and plugged at no cost. More

Honest customer service With Torrington site closed, needed to go to Simsbury where we worked w sales staff from both. No ? we made the right choice getting a car here for o With Torrington site closed, needed to go to Simsbury where we worked w sales staff from both. No ? we made the right choice getting a car here for our 16yo dtr. They treated her as if she was their own, made sure she had a + experience. The Best!!! More

Best dealership I have been to by far! Mitchell Volvo is hands-down the nicest dealership in the state of Connecticut! Their showroom is brand new and beautiful, their lounge area is gorgeo Mitchell Volvo is hands-down the nicest dealership in the state of Connecticut! Their showroom is brand new and beautiful, their lounge area is gorgeous and comfortable, and they even have refreshments while you wait. As nice as it is though, what makes the dealership so amazing is the PEOPLE! From the minute you walk in the door, you a greeted by name with a smiling face. Everyone you come across will say hello and make sure you're comfortable. I will continue to recommend this store and these people to everyone I can because in this day and age, you are hard pressed to find such an establishment. More

Mitchell Volvo Review very informed staff and worked with me on selection, price, and financing. Found car o was looking for and had it delivered at no charge. very informed staff and worked with me on selection, price, and financing. Found car o was looking for and had it delivered at no charge. More

Good job Good service very good customer service auto came out perfect 👌 Paula very helpful. Would return and recommend to others. Good hours and friendly an Good service very good customer service auto came out perfect 👌 Paula very helpful. Would return and recommend to others. Good hours and friendly and helpful More

Easiest car buying experience ever I want to start out by saying I would recommend Mitchell Volvo to anyone! I have never had an easier, more fun car buying experience in my 40 years of I want to start out by saying I would recommend Mitchell Volvo to anyone! I have never had an easier, more fun car buying experience in my 40 years of buying cars! Alane was knowledgable, friendly, and easy to work with. The General Manager, Kyle, was involved from the very beginning and walked me through all of the options without pressuring me. He genuinely wanted me to be satisfied and I feel like he truly cared about making me happy. Since our purchase, I received a thank you call from Alane and a hand-written card and call from Kyle personally! You will never find service or professionalism like this anywhere else! I have sent several people their way and will continue to do so! Thank you Mitchell's! More

Excellent service! This is the place to go for excellent Volvo service! Special thanks to Walter, Scott, and Diana for making my wait a very pleasant one. This is the place to go for excellent Volvo service! Special thanks to Walter, Scott, and Diana for making my wait a very pleasant one. More