Mitchell Volvo of Simsbury

Very pleased with Mitchell service. I've been going to them for years and have never been disappointed with the quality of work they've done. Very dependable to work with. Kept me posted during the day them for years and have never been disappointed with the quality of work they've done. Very dependable to work with. Kept me posted during the day as to what was going on with my car. More

Implementation of this recall was quick and the interaction with service personnel was pleasant. My big issue is that in spite of a surge in COVID cases, no Mitchell employee wore a mask whereas ev interaction with service personnel was pleasant. My big issue is that in spite of a surge in COVID cases, no Mitchell employee wore a mask whereas every customer did wear one. Of lesser importance was the backless stools in the waiting area which were less than comfortable. Amenities available in comparable locations were not available. More

Everyone in the auto body shop were excellent. They were professional, knowledgeable and friendly. Very satisfied. professional, knowledgeable and friendly. Very satisfied. More

I have been a Mitchell Volvo Simsbury (CT) customer for over five years and the MVS team is simply a phenomenal Service and Sales team. Service Manager Sloan Waterbury and his team are always professional, over five years and the MVS team is simply a phenomenal Service and Sales team. Service Manager Sloan Waterbury and his team are always professional, responsive, friendly, efficient, organized, and rapid regarding service repair time. The team consistently goes above and beyond to help customers, and I will remain a loyal Volvo customer due to the stellar service I have experienced at Mitchell Volvo Simsbury over the years. Thank you Sloan and team!! More

Great service, customer friendly, honest. I’ve bought most of my cars here and have always been happy! most of my cars here and have always been happy! More

The servicing of the car is excellent, and I’ve found it so for many years. It’s a major reason that I’ve stayed with Volvo and Mitchell’s. so for many years. It’s a major reason that I’ve stayed with Volvo and Mitchell’s. More

Not happy with the way things were explained when I purchased my Volvo. It seemed that there was a clock running. purchased my Volvo. It seemed that there was a clock running. More

It took them 2 and a half hour to change oil and back break pads break pads More

Work done quickly and without concern, vehicle returned clean and no added pressure for unnecessary services. clean and no added pressure for unnecessary services. More

They are very nice and polite i was happy with their services thank you happy customer services thank you happy customer More