Mitchell Subaru
Canton, CT
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427 Reviews of Mitchell Subaru
Exceptional customer service, kindness and patience - it was much appreciated while we navigated dealing with a trade - in of a much love car. was much appreciated while we navigated dealing with a trade - in of a much love car. More
Great experience. Matt at the service desk was friendly, knowledgeable and professional. The waiting area is clean, comfortable and a very convenient service to offer Matt at the service desk was friendly, knowledgeable and professional. The waiting area is clean, comfortable and a very convenient service to offer customers. Checkin was easy. Vehicle inspection was thorough and efficient. Checkout was not rushed and gave me time to discuss recommended work with Matt. More
The service on my Subaru Forrester was excellent as Mitchells went above and beyond. I didn’t have to wait and they did great work. I would recommend them to anyone looking for good quality service. Mitchells went above and beyond. I didn’t have to wait and they did great work. I would recommend them to anyone looking for good quality service. More
Greg Plaskett was clear, honest, and straightforward throughout the process. He didn't waste our time with the usual car salesperson xx. He was a reliable communicator and responded quickly to our que throughout the process. He didn't waste our time with the usual car salesperson xx. He was a reliable communicator and responded quickly to our questions. Greg and the dealership gave us the best price of all the dealerships we tried, and they got us out the door quickly. When our car was delayed in getting delivered from the port to the dealership, Greg got us a loaner car. More
Very honest, friendly and great customer service. My service advisor , Kelly had a nice smile and a great personality. Also very professional. It was such pleasure experience! My service advisor , Kelly had a nice smile and a great personality. Also very professional. It was such pleasure experience! More
I brought my car in for an oil change and received a written estimate on what they found. I voiced my concern about a tire of mine that came up on my dashboard being low. They came back with the infor written estimate on what they found. I voiced my concern about a tire of mine that came up on my dashboard being low. They came back with the information that there was a screw in my tire, therefore I would need to replace the tire and the other rear tire as well. I later took it to Town Fair Tire to have them check it out. There findings were as suspected there was no screw in the tire. It was a simple fix of the electronic reading on the dashboard. I was very let down by the dishonesty and therefore will not be going back More