Mitchell Subaru
Canton, CT
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428 Reviews of Mitchell Subaru
Don't buy a used car from this dealer. After numerous visits all in under a year, new fuel tank parts, new brakes all the way around, and now a new clutch on a 2015 Subaru, I am now almost After numerous visits all in under a year, new fuel tank parts, new brakes all the way around, and now a new clutch on a 2015 Subaru, I am now almost 4K$ deep into a car, that they sold me. Congrats you put a car out on the road with minimum life left in everything, and saddled me with the bill! Reached out to the General Manager, no response. Not sure why I am so surprised at the fact that they are just as sleazy as every other car dealer. More
Jeff and everyone else at Mitchell were all incredibly positive, pleasant and helpful to deal with. I felt like there was full transparency in terms of all the financial arrangements and I’m very happy wi positive, pleasant and helpful to deal with. I felt like there was full transparency in terms of all the financial arrangements and I’m very happy with the car we bought. More
Inquired about a Subaru Gold Extended Warranty 7/70K via email at the start of a on a long holiday and a day off for the rep that responded right away. By Tuesday I had a very reasonable quote and completed email at the start of a on a long holiday and a day off for the rep that responded right away. By Tuesday I had a very reasonable quote and completed the sale over the phone. Well done, excellent service, prompt responses, and a very pleasant overall experience. Would easily recommend and do business with this dealership again! More
ok, but not great. Too many simple, but sloppy mistakes that tends to decrease my confidence in their attention to detail. 1. When they transferred license plates, t Too many simple, but sloppy mistakes that tends to decrease my confidence in their attention to detail. 1. When they transferred license plates, they left a screw out of the front plate. I found it in the cup holder. 2. The contract that I was asked to sign had the wrong color listed in the official description. ( White vs Blue). 3. Inconsistent with call backs and messaging. 4. No negotiation on price/fees/trade in value. 5. The weather tech floor liners are nice, but they block the attachment pins for the Subaru-supplied floor mats More
I was very happy with my experience at Mitchel Subaru. Craig kept me informed as to the progress of my getting my new car and was very pleasant to deal with. Craig kept me informed as to the progress of my getting my new car and was very pleasant to deal with. More
Working with Mitchell Subaru was easy and straight forward, even as a first time car buyer. They were the only dealer I could find that was selling at MSRP without a markup at the time of my purchase forward, even as a first time car buyer. They were the only dealer I could find that was selling at MSRP without a markup at the time of my purchase (Summer 2022). The only area for improvement on the side of the dealer was communication after the purchase. I had to ask a few times to get key pieces of information like the VIN & payment info. This was very minor in the scheme of things, and did not affect my overall experience. I would buy again from Mitchell Subaru. More